Summary
The Technical Data Integration Consultant (TDIC) is accountable for service delivery of data integrations between our solutions and our client’s Student Information System (SIS), as well as other client applications. This role will define and refine the scope of work for integration projects, provide project and change management, data and business rule discovery and alignment, and documentation of the client’s environment. This role will operate in an Agile services implementation process.

Essential Duties and Responsibilities:

• Serve as primary point of contact for scheduling, scope confirmation, documentation and delivering and/or receiving materials of integration projects from clients
• Establish and maintain a deep understanding of our software and professional services offerings
• Work with clients to pre-verify the data elements needed from the SIS
• Document client business rules applicable to the SIS environment
• Create data integration maps applicable for bi-directional owners identifying correlations
• Determine the synchronous/asynchronous communication relationship between the SIS and our software
• Create a detail scope confirmation and generate documentation for integration bolt-on gaps and/or the development of custom integration plug-ins as needed
• Document the data dictionary that defines the client’s customized environment and all data requirements between systems
• Partner with SIS technical data engineers and software developers to ensure that projects remain within pre-defined scope throughout development sprints
• Troubleshoots integration configuration, SQL, XML, JSON data as anticipatory measures for data and communication impediments
• Guide clients using a change control process to minimize project scope creep
• Performs pretest, creates test plan for user acceptance testing for the client, and reviews and documents testing errors and process
• Provide clients with data cleansing opportunities as a result of the data discovery process
• Responsible for serving as a resource answering questions related to the client projects
• Provide client support until activation and completion of the project

Competencies:

• Critical thinker with proven success in providing solutions to solve business issues
• Self-motivated, high energy, results oriented contributor who thrives in a fast-paced setting
• Data oriented approach to problem solving with strong critical thinking skills
• Extremely organized with strong time management and prioritization skills
• Attention to accuracy and detail in all contributions including written and spoken communications
• Ability to build rapport and relationships quickly and develop trust with others
• Ability to listen, understand, anticipate client needs
• Able to multi-task and deal with shifting priorities
• Demonstrated aptitude for constantly learning new technologies

Education and Experience:

• B.S. in Business or related discipline highly desired
• 3 years in a Data Integrations role preferred

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical professional office working conditions.