Senior Project Manager | Business Analyst
Utilities/Energy company
Utilities/Energy company
Jacksonville, FL 32256
W-2 onlyPermanent Position15566 views
Jacksonville, FL 32256
Permanent Position
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POSITION OVERVIEW

(Note this is 1 Position)

The position is for both a Project Manager & Business Analyst to support the solution verification, implementation, UAT and deployment of a new platform and associated integrations and applications.

The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

The Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive about working with the Emerging Technology Analyst to look for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements.

RESPONSIBILITIES

Strategy & Planning (PM)

  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Liaise with project stakeholders on an ongoing basis.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Track project milestones and deliverables.
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
  • Develop best practices and tools for project execution and management.

Strategy & Planning (BA)

  • Collaborate with project sponsors to determine project scope and vision.
  • Clearly identify project stakeholders and establish user classes, as well as their characteristics.
  • Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Work with stakeholders and project team to prioritize collected requirements.
  • Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

Acquisition & Deployment

  • Estimate the resources and participants needed to achieve project goals.
  • Draft and submit budget proposals and recommend subsequent budget changes where necessary.
  • Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle.

Application Support

  • Work with the relevant stakeholders and take ownership of the incidents.
  • Dealing with end user clients directly
  • Become a Product Specialist, learning the functionality ‘inside and out’
  • Problem solving and Analytical skills
  • Provide feedback to the product team for improvements
  • Excellent verbal and written communication skills for all levels of the business (including technical and business audiences)

Acquisition & Deployment (PM)

  • Direct and manage project development from beginning to end.
  • Develop full-scale project plans and associated communications documents.
  • Delegate tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project.

Acquisition & Deployment (BA)

  • Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts.
  • Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
  • Participate in the selection of any requirements documentation software solutions that the organization may opt to use.

Operational Management (PM)

  • Direct and manage project development from beginning to end.
  • Develop full-scale project plans and associated communications documents.
  • Delegate tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project.

EDUCATION

  • Bachelor’s degree in IT or related field
  • PMP/Prince2/Agile certified

MINIMUM REQUIREMENTS:

  • Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
  • Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
  • Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
  • Clear understanding of product management and market placement.
  • Understanding of application development and software development life cycle concepts.
  • Working knowledge of network and PC operating systems
  • Working knowledge of current network hardware, protocols, and standards.
  • Experience in Microsoft Azure Cloud desirable

CORE COMPETENCIES

  • Customer service & communication
  • Accountability & execution
  • Teamwork
  • Reliability
  • Functional & technical expertise
Skills
Skill Proficiency Years Experience Percent Used
Business Analysis
1 - 3100%
Project Management
1 - 3100%
Agile Methodology
Any75%
Application Development
Any75%
MS Azure
Any75%
PRINCE
Any75%
Application Support
Any50%
Business Requirements
Any50%
MS Dynamics 365
1 - 350%
Documentation
Any25%
Microsoft Excel
Any25%
MS Visio
Any25%
Product Management
Any25%
Project Planning
Any25%
Quality Control
Any25%
Stakeholder Engagement
Any25%