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Data Analyst II (Customer Experience Reporting) Remote
Information Technology company
Information Technology company
Jacksonville, FL
W-2 onlyContractContract to Permanent1110 views
Jacksonville, FL
ContractContract to Permanent
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Your Recruiter
Olga Kozlova
Senior Technical Recruiter

Essential Function:

  • Research, analyze, validate, and prepare data for use in monitoring and reporting, strategy support, and special projects.
  • Design complex analysis projects and file layouts; identify required data for projects
  • Recommend new ways of performing work tasks or projects; applies research and/or additional benchmarking data to generate solutions; manages creative thinking within the team.
  • Ongoing supervision of one or more analysts
  • Preparation of final version of reports and exhibits.
  • Represent the interests of the analytics group at decision-making meetings; balances analytics’ perspective with those of other areas to ensure that the company’s goals are achieved.
  • Propose new analyses, when appropriate, to deepen and broaden the unit’s capabilities; make recommendations that comply with laws and regulations, and support division and company goals, including the development of standards to ensure quality in non-routine situations

Required Qualifications:

  • 6+ years related work experience or equivalent combination of transferable experience and education
  • Related Bachelor's degree required Actuarial, mathematical, statistical, computer science, or similar field
  • Project design experience
  • Expert SQL skills

Preferred Qualifications:

  • Management experience in analytics or actuarial department
  • 5+ years of health insurance/benefits claims analysis
  • Experience with customer experience data or analysis
  • Experience with Florida Blue data
  • Expert proficiency with PowerBI
  • Experience using R and R Studio tools
  • Experience with GitLab
Skill Proficiency Years Experience Percent Used
1 - 3100%
SQL Developer
1 - 3100%
Data Analysis
1 - 375%
MS Power BI
Data Monitoring
Your Recruiter