The Director of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.

Major Responsibilities:

Service

• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
• Advances the customer experience in Surgical Services.

People

• Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Facilitates evidence based employee engagement practices.
• Effectively builds strong relationships and networks to deliver upon organizational and department goals.
• Participate in employee and patient roundingIdentifies and mentor potential future leaders

Quality

• Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing surgical services program which assures quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Responsible for department’s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
• Enforces safe procedural site and patient verification policy
• Monitors and responds to quality event reporting

Finance

• Supports new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes and defends a capital equipment requests.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.

Growth

• Advances the growth agenda for Surgical Services.
• Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve

Community

• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community
• Develops and builds strategic internal and external networks.

Supports by:

• Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service
• Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Performing other duties as assigned

Qualifications

Education & Experience:

• Bachelor's degree required
• Master's degree MHA, MSN, MBA, or related field preferred
• 3+ years of experience in Surgical Services, preferably OR nursing required
• 3+ years of experience in a leadership role preferred
• Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
• Certified Nurse Operating Room (CNOR) preferred
• Certified Surgical Services Manager (CSSM) preferred

Additional Information:

• Must be RN, BSN
• Must have STRONG 3+ years Dir level Surgical Services experience