Comprehensive Medical Services & Level II Trauma Center

St. David’s Round Rock Medical Center is part of St. David’s HealthCare, one of the largest health systems in Texas, which was recognized with a Malcolm Baldrige National Quality Award in 2014. With 171 beds, the hospital’s comprehensive services include advanced cardiac care at the Heart Hospital of Austin at St. David's Round Rock—the first specialized cardiac facility in Williamson County—with the only Hybrid Operating Room (OR) in the county; as well as emergency services in a 24-hour emergency department, including advanced trauma care with a Level II Trauma Center; St. David's Urgent Care Round Rock; and St. David's Emergency Center in Cedar Park. St. David’s Round Rock Medical Center is also known for providing advanced orthopedic and robotic services, among other complex specialties. In 2016, the hospital received the Distinguished Hospital Award for Clinical Excellence from Healthgrades and also earned a national distinction for patient safety from The Leapfrog Group.

St. David’s Round Rock Medical Center provides comprehensive health care to residents of Williamson and surrounding counties. As a leader in the region, St. David’s Round Rock Medical Center provides leading-edge care in Cardiac Services, Emergency & Trauma, Surgical Services, Orthopedics & Joint Replacement, St. David's Neuroscience & Spine Institute and Rehabilitation.

Description:

The Director of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.

Major Responsibilities:

Service

• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
• Advances the customer experience in Surgical Services.

People

• Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Facilitates evidence based employee engagement practices.
• Effectively builds strong relationships and networks to deliver upon organizational and department goals.
• Participate in employee and patient roundingIdentifies and mentor potential future leaders

Quality

• Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing surgical services program which assures quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Responsible for department’s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
• Enforces safe procedural site and patient verification policy
• Monitors and responds to quality event reporting

Finance

• Supports new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes and defends a capital equipment requests.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.

Growth

• Advances the growth agenda for Surgical Services.
• Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve

Community

• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
• Develops and builds strategic internal and external networks.

Education & Experience:

• Bachelor's degree required
• Master's degree MHA, MSN, MBA, or related field preferred
• 3+ years of experience in Surgical Services, preferably OR nursing required
• 3+ years of experience in a leadership role preferred
• Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
• Certified Nurse Operating Room (CNOR) preferred
• Certified Surgical Services Manager (CSSM) preferred