Required Experience / Education:

• 6+ years related work experience in Service Design, Consumer Experience Design, Product Design, UX Design
• 3+ years direct supervisory/management experience
• Bachelor’s degree in a directly related field of study

Additional Required Qualifications:

• A successful background working directly with Operations for the implementation of designs
• Experience with the product development lifecycle either at a startup or within a new product/market division
• Strategic thinking and planning capabilities; proven organization skills and detail oriented with ability to be flexible and work with ambiguity
• Excellent written and verbal communication skills that scale to all levels of the organization and proven ability to influence others
• Ability to lead a team to deliver on initiatives from conception through completion on time, within budget, and on or beyond scope
• A virtual portfolio that highlights the breadth of experience and past launched projects

Preferred Experience / Education:

• Master’s degree in a related field (MFA or MBA (Design, Human-Centered Design, Psychology, Information Science or HCI, Graphic Design)
• Fluency with Lean Process improvement Tools, Adobe CS, Figma, Miro, and other tools with similar depth for business assessment and prototyping
• Experience in launching or implementing solutions in healthcare settings