Uploaded File
Vicki
roebuckv@comcast.net
904-610-8822
2408 Aloha Lane
Middleburg, FL 32068
Quality Assurance Analyst II (contractor)
21 years experience W2
1
Recommendation
Average rating
149
Profile views
Summary

  • 9+ years' experience in Manual Software Testing & Quality Assurance - wrote Test Plans, Test Cases, Test Summary, attend walkthroughs, and provide feedback to Business Analysts
  • 20+ years of customer-focused Help Desk support - implemented SLA's for the Corporate IT Service Desk working relationships with internal customers, project managers, company stakeholders, as well as external vendor representatives
  • Professional and positive representation, offering feedback and input towards team directives and management decisions
  • Excellent organizational and time management skills

Methodologies - Tools

  • SDLC
  • Waterfall
  • Agile
  • Scrum
  • Agile Accelerator
  • MTM
  • JIRA
  • TFS
  • Rational
  • UAT
  • Functional
  • Regression
  • Integration
  • Smoke
  • Load

Testing

  • Stress
  • BlackBox
  • Backend
  • Mobile
  • Tablets
  • Android
  • Apple

Platform/Operating System

  • Cross Platform
  • Bootstrap
  • Windows 8
  • Microsoft Stack (C# ASP.NET)
  • Client Server Applications
  • JD Edwards One World Xe
  • JDE OneWorld ERP
  • iSeries, System 38, DFU/400
  • CICS, SAR, TSO
  • IBM/3090
  • ES/9000

Technical?

  • SQL Server 2012
  • HTML 5
  • Share Point
  • Notepad++
  • MS Office
  • VB.NET
  • ASP.NET
  • MS Visual Studio 2013
  • Fusion
  • Biztalk
  • FTP
  • Adobe - Photoshop
  • Remote Desktop
  • Skype, Cisco Jabber

Experience
Quality Assurance Analyst II (contractor)
Information Technology
Feb 2016 - present
  • Agile Accelerator defect tracking, Exposure to Workday during testing Automate Expense Process project
  • Umbraco - CMS Main Web Site testing, testing platform behind Akamai CDN (Content Delivery Network)
  • Worked with development team and server admin team to make sure changes were properly being displayed after cache was recycled
  • Used Google Chrome Developer Tools to find script errors, and hard coded HTTP references
  • Salesforce - Communities project testing wrote test scripts, attended scrum meetings, worked with PM and developer
Agile Methodology HTTP Quality Assurance Salesforce Test Scripting Testing Methodologies Test Case Preparation Manual Testing Scrum Umbraco
Remove Skill
Quality Assurance Test Specialist (contractor)
Banking/Financial
Aug 2015 - Nov 2015
  • Create Test plans based on the Functional documentation Document and distribute project Status summary
  • Conduct Test plan & Test Summary reviews with peers as well as with stakeholders, Analysis requirement documentation
  • Utilize Microsoft Test Manager (MTM) to add, edit and execute test cases as well as log and update defects
  • Testing of core financial applications used by credit union employees which include the following: Miser/Vendor = FIS Global and InterACT (Miser) / Vendor = ACI Universal Payments
Quality Assurance Test Case Preparation Test Planning Functional Testing Manual Testing Testing Methodologies
Remove Skill
Quality Assurance Analyst II
Information Technology
Jun 2014 - Aug 2015
  • Works collaboratively with development during all stages of projects to provide in-process testing results
  • Attends SCRUM meetings daily for the software development life cycle
  • Works directly with appropriate Beeline personnel to understand project concept, objectives and approach of software development projects
  • Agile testing with five week Iterations Logs defects, updates tickets using JIRA application
  • Performs work on all Beeline applications, including new and in production - Invoice product part of CWS application
  • Participate in all aspects of testing, including functional unit, integration, and end user system testing which included Beeline's VMS (Vendor Management System), also VB6 to .NET (Midway Finance Team)
Agile Methodology Scrum JIRA System Testing Functional Testing Unit Testing Integration Testing Quality Assurance Manual Testing Testing Methodologies
Remove Skill
QA Analyst II (contractor)
Information Technology
May 2013 - Apr 2014
  • Web Applications - Microsoft Stack C#, ASP.Net)
  • Middleware testing - Biztalk platform for business process automation. ( Ensured end to end functionality of middleware components) Batch Job Testing - Aacer file is a batch job for loan boarding
  • Integration Testing - end to end testing of application to application. BPA received data from AACER file and integrated Web Service updates to both Process Management and MSP. 2 downstream applications which would be verified in order to validate data enrichment
  • Eventing / Event Queueing - Many processes are 'triggered' (i.e. PM Event of 'Sale Held' would trigger an update to MSP. As a result a workflow engine would be initiated where an automated process would gather information pertinent to that loan from MSP and Event information from PM thus executing automated processes to update PM screens and MSP screens)
  • Familiar with Rules Engine Testing (URS)
  • Experience with Web Services testing (this is how applications talk to each other app to app)
  • Knowledge on environment infrastructure (QA Env, Prod Env, middleware (automated processes via Rules Engine - business rules, Event Engine - triggers, Import Engine - Aacer, Parsing Engine - file parsing, Translation Engine - Semantic Generator translates FIDS to Step Codes and Vice versa, Queueing component - sorts and prioritizes the requests back and forth between the applications talking to one another), DB ( backend updates to database))
Quality Assurance WebServices Middleware Testing Integration Testing BizTalk Manual Testing Testing Methodologies
Remove Skill
References
Average Rating

1 recommendation
Software Quality Assurance Analyst
Information Technology
Nov 2011 - May 2013
  • Manually tested web based integrated transportation process applications
  • Experience with manual GUI testing, Functional testing, Integration testing, Backend testing, and Regression testing
  • Rational Team Concert (RTC) - Defect Reporting, Reporting test data
  • Rational Quality Manager (RQM) - Develop/Execute Test Cases
  • Defect Management - working with development team to resolve issues/defects and managing test phase timeline using RTC - Rational Team Concert
  • Utilized SQL Server Management Studio Express 2008 R2 for test validation/T-SQL - to write and execute queries for backend
  • Testing utilizing SQL scripts learned SQL joins
  • Use iRise Simulator to validate functionality in production environment View SSRS Document
  • Exposure to IVR (Interactive Voice Response) Software Testing
  • Requirement Analysis and Documentation liaison between user and development Gathered and documented requirements as necessary
  • Working with small and large scale projects throughout the SDLC Daily stand up meetings
Backend Testing Functional Testing Integration Testing Quality Assurance Regression Testing Requirement Analysis Software Testing SQL Server T-SQL Test Case Preparation SDLC Analysis Documentation Manual Testing SQL SSRS
Remove Skill
Quality Assurance Certifier
Information Technology
Jan 2008 - Nov 2011
  • Web based testing for a production environment document management applications
  • Black Box, White Box, and Grey Box Testing
  • Reported software bugs during development software testing
  • Executed Unit, Functionality, and System testing for development software
  • Reviewed business processes, procedures in relation to and applicability to software
  • Provided input/feedback for new designs and enhancements
  • Analyzed and participating in software design review and walkthroughs
  • Analyzed and manually GUI (Graphical User Interface) interfaces
  • Microsoft SQL Server 2008, Management Studio - writing queries, running script, database setup, ODBC Setup
  • Config File Configurations, XML Configuration Changes, Web Services - Stop/Start IIS services, etc. .
  • Reviewed and updated test documentation as necessary
  • Acted as a BA by analyzing requirement documents and providing clarification when gaps were discovered during walkthrough meetings Attended status meetings as required
Quality Assurance Software Testing System Testing WebServices XML SQL Server Black Box Testing Whitebox Testing Unit Testing Functional Testing SQL Gray Box Testing
Remove Skill
Quality Assurance Engineer
Feb 2007 - Jan 2008
* Tested new development projects, modifications to existing applications and program application fixes for front end web based applications with a SQL Server backend for Financial and Invoice Management applications
• Performed Integration, System, Functionality, and Regression testing on a web based Invoice Management and an Attorney Billing software application
• Identified, tracked, tested and managed defects found during all phases of testing
• Worked with Business Analysts, Project Managers and Developers to provide expedient problem resolution Reported issues to the appropriate team based on the severity to alert of any negative exposure
• Documented requirement and updated Business Requirement Documents when new enhancements were needed on an application
• Regression testing of various applications and/or servers during system and hardware upgrades
• Performed manual testing on web based applications
• Attended business requirement walkthroughs to ensure design requirements were met through traceability before the development phase
• Worked with technical analyst and developers through the initiation, planning, design, construction, testing and implementation phases to keep in line with the full development life cycle
• Participate in peer reviews for test plan, test case walkthroughs to ensure the QA documentation is correct before the project team's review
Quality Assurance Manual Testing Regression Testing SQL Server Test Case Preparation Test Planning SQL Database Design Database Upgrades
Remove Skill
Security and Support Specialist
Information Technology
Jan 2000 - Feb 2007
* Corporate IT Service Desk - Recognized lack of and as a result formalized and implemented internal and external customer "follow up" process - Increased Customer Satisfaction and Client Relations
• Deals with end users in an effective and tactful way while listening with empathy and concern for their issues
• Supporting end users to provide quality customer satisfaction on IT needs
• Worked with end users in a Business Analyst Role
• CMS Implementer - Administrator
• Assist AS/400 Operations with monitoring, maintenance, and troubleshooting Implement / Maintain user menu options, menus, submenus, using Softmenu for the AS/400 (Legacy Green Screen)
• Implement HelpSystems Products that include Robot Scheduler, Robot Reports, Robot Network, and Robot Node for production and development job set up and maintenance on all AS/400's
• JDE CNC Environment Support - Implement JDE OneWorld Package Builds and Deployments Apply JDE OneWorld ESU's, Security Configuration, User Set up Terminal Services - Support Citrix Terminal Servers, AS/400 and Network Connectivity for JDE OneWorld ERP. Configure and maintain servers and workstations for JDE OneWorld ERP system across multiple AS/400's according to specific requirements
Citrix Business Analysis ERP
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Infrastructure Lib
ITIL Foundation Information Tech 2006
Greater Responsibility
AMA Seminar Taking 2005
CNC Foundation
JDEdwards System Fundamentals Xe 2001
Florida Community College
Certifications
CERTIFICATIONS / OTHER:
Skills
Quality Assurance
2021
9
Business Analysis
2007
7
Citrix
2007
7
ERP
2007
7
Functional Testing
2015
6
SQL Server
2013
6
Manual Testing
2021
5
Software Testing
2013
5
SQL
2013
5
System Testing
2015
5
Unit Testing
2015
5
WebServices
2014
4
Black Box Testing
2011
3
Gray Box Testing
2011
3
Integration Testing
2015
3
Test Case Preparation
2021
3
Whitebox Testing
2011
3
XML
2011
3
Regression Testing
2013
2
SSRS
2013
2
Testing Methodologies
2021
2
Umbraco
2021
2
Agile Methodology
2021
1
Analysis
2013
1
Backend Testing
2013
1
Database Design
2008
1
Database Upgrades
2008
1
Documentation
2013
1
JIRA
2015
1
Requirement Analysis
2013
1
Scrum
2021
1
SDLC
2013
1
T-SQL
2013
1
Test Planning
2015
1
AS/400
2007
1
ASP.NET
2014
1
BizTalk
2014
1
Business Requirements
2008
1
C#
2014
1
FTP
0
1
HTTP
2021
1
IVR
2013
1
Load Testing
0
1
Microsoft Excel
0
1
Middleware Testing
2014
1
Process Improvement
2011
1
Salesforce
2021
1
Test Scripting
2021
1
UAT
0
1