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John
john.killinger@yahoo.com
904-565-8506
3737 Saint Johns Bluff Road South Number 502
Jacksonville, FL 32099
IT Business Analyst
12 years experience W2
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Summary

  • Over 6 years of experience as a Business Analyst eliciting and documenting requirements and serving as a liaison among stakeholders, including executives, government officials, developers, and end users.
  • Experience with both waterfall and agile processes and documentation, including user stories, use cases, data flows, business process flows, entity relationship diagrams, and Visio wireframes.
  • Knowledgeable of, and experienced with, project risks including scope control, change control, resource allocation, time and cost estimation, and other project risks.
  • Four years of experience working with geographically dispersed teams, both overseas and in the US.

Experience
Self-employed
Information Technology
Jan 2017 - present
Jacksonville, FL
  • Started and operated a home-based business offering a variety of services to model railroad hobbyists, including custom painting model trains, custom decal artwork and printing, and 3D layout design.
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Business Analyst and General Analytics
Banking/Financial
Jan 2013 - Mar 2017
Jacksonville, FL
  • Analyzed company risk policies and governing legal documents for housing bonds, where userdeveloped technologies such as Excel were to be migrated to more tightly controlled data systems.
  • Elicited requirements from end users and managers, created business process flows, and wrote waterfall requirements documents for each series of housing bonds to be migrated.
  • Facilitated information exchange between local staff and an offshore development team to ensure that completed solutions would satisfy all requirements and to ensure timely project progress.
  • Conducted manual quality assurance testing and user acceptance testing after each series of housing bonds was modeled, documented the results, and finally managed change requests after going live.
Business Analysis Waterfall Quality Assurance UAT Analytics Microsoft Excel
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Business Analyst
Information Technology
Jun 2010 - Jul 2012
Jacksonville, FL
  • Led an initiative to develop new web-based software for attorneys, mortgage servicers, banks, and homeowners to manage distressed properties and to process short sales efficiently.
  • Elicited and documented requirements first using a waterfall business requirements document, followed by converting the project to agile and several hundred user stories.
  • Created Visio diagrams to illustrate business process flows, database structures, entity relationships, and user interface wireframes.
  • Assured timely project progress using a freeware version of MS Project, including phases, milestones, tasks, task dependencies, and resource allocation.
Business Analysis MS Project Agile Methodology Business Requirements Wireframing Waterfall MS Visio BRD Data Modeling
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Operational Risk Analyst
Information Technology
Nov 2009 - Mar 2010
Jacksonville, FL
  • Audited Treasury Management approvals to ensure compliance with company policy and due diligence.
  • Reviewed internal policies and guidelines for ACH products, daylight overdrafts, book overdrafts, and international wires.
Compliance Auditing
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Operational Systems and Data Security Analyst
Banking/Financial
Dec 2008 - Sep 2009
Jacksonville, FL
  • Completed Remedy incident tickets and work orders to control security permissions for approximately seventy five Sarbanes-Oxley (SOX) audited, high risk trading and financial applications.
  • Served as a primary global point of contact for cross-company application access, assisting Bank of America associates requesting access to approximately 275 Merrill Lynch applications.
  • Linked multiple SharePoint 2007 lists into one MS Access 2007 user interface to facilitate information sharing among various technology teams.
Data Security Security Analyst BMC Remedy SOX MS Access MS SharePoint Auditing Trading
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Science, Computer and Information Science
University of North Florida
Attended in Juris Doctor
Stetson University College of Law
Bachelor's in Arts, Psychology
University of Virginia
Skills
Business Analysis
2017
6
Waterfall
2017
6
Analytics
2017
4
Microsoft Excel
2017
4
Quality Assurance
2017
4
UAT
2017
4
Agile Methodology
2012
2
Auditing
2010
2
BRD
2012
2
Business Requirements
2012
2
Data Modeling
2012
2
MS Project
2012
2
MS Visio
2012
2
Wireframing
2012
2
MS Access
2009
1
MS SharePoint
2009
1
Trading
2009
1
BMC Remedy
2009
1
Compliance
2010
1
Data Security
2009
1
Documentation
0
1
ERD (Entity Relationship Diagram)
2019
1
Security Analyst
2009
1
SOX
2009
1
Stakeholder Engagement
0
1