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Eric
eric4479@gmail.com
321-302-0036
Mims, FL 32754
Desktop Tech and Assistant Server Admin
19 years experience W2
0
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Average rating
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Summary

During my childhood I used a Commodore 64, after a while learning electronics, and computers. I spent a few years exploring the runnings of several BBS. I am grateful for being exposed to computer and technology at a young age, my parents bought me one very young and with magnet schools specializing in technology classes throughout middle and high school, and while in college I enjoyed being around all the new technology, programming languages, and different electronics to help people use. I started a company for technical consulting and remote services, for businesses to improve their technology use around the community. I am currently looking for the right opportunity to further my professional experience. Feel free to contact me for any questions or tips, and job offers are welcome.

Specialties: Network, Desktop, support for technology, Follow through, and owning the issue, Problem Solving, Thinking out of the Box, Multitasking.

Experience
Owner / Operator
Information Technology
Nov 2003 - present
Mims, FL
  • IT Administrator and Goto Tech Computer consultant, and Technical Support for Office Electronics, Computers, Copiers, Fax, VOIP, Servers, and Networks for several companies.
  • Internet support specialist, Wi­Fi, DSL installation, Websites, Word Press, and business technology advisor. Off­site server disaster recovery, data backup and business continuity.
  • Security support with remote & on­site technology services, and DVR services.
Technical Support VoIP Wordpress Database Backups Disaster Recovery DSL
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Desktop Tech and Assistant Server Admin
Professional/Consulting Services
Feb 2008 - Feb 2010
Titusville, FL
  • Technical Support for 250 agent call center agents computer workstations, IP Phones, and helped with Servers and Networking, 35 remote employees, CEOs with Win XP, Vista, Win7, Office 2003, 2007, 2010.
  • Support for Copier, Printer, Fax, Mitel VOIP Phone support and troubleshooting.
  • Assisted Network Admin with Supporting Server 2003 & 2008 (Deploy Programs & Settings GPO & Active Directory modifications), Backup Exec 12. Developed several procedures and policies, such as network wide updates (WSUS), Custom Image Deployments (WDS), and advised on several data security concerns for the improvement of the IT department & company to improve safety and management of files such as on a NAS install with open access to manager files to all employees.
  • Enjoyed finding special projects to do as in find security improvements, in file access permissions that have been corrected.
MS Active Directory NAS Win7 Technical Support Data Security Call Center WinXP VoIP Server Admin Database Backups
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Consultant
Professional/Consulting Services
Jan 2004 - Sep 2005
Fort Pierce, FL
  • Contract to Hire ­ Computer Repair Technician for 30 XP workstations, Admin Internet DVR Video Surveillance Security system, Office Purchasing Agent, Avaya VOIP Multi Line Phone systems, voicemail, paths, setups.
No skills were added
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Technician
Professional/Consulting Services
Nov 2002 - Oct 2003
Fort Pierce, FL
  • Sub­Contractor as Network Consultant, On­site Computer & Network Technician, troubleshooting networks, new domain setups.
  • IT Support Administrator for several Server 2000, 2003, DNS, AD scheme, GPO policies.
  • Web Site Designer duties, doing graphic arts, page layout, forms, HTML site maintenance, customize CGI perl & javascript JS scripts.
  • Reinstall Web & FTP Win 2000 servers, Backup Exec, Server Tape Backups. Troubleshoot, develop solutions to implement for application and network layer issues and problems.
FTP
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Website Designer
Professional/Consulting Services
Mar 2002 - Nov 2002
Fort Pierce, FL
  • Web Site Designer, doing graphic arts, page layout, domain registration.
  • Custom Java Scripts, Perl programs configurations for website use.
  • Set up computers and DSL networks for business customers.
  • Install and configure Web and FTP servers for clients.
Java Perl
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Edit Skills
Non-cloudteam Skill
Education
Associate's in Computer Programming
Indian River Community College
Certifications
A+ Certification
Skills
Database Backups
2021
17
DSL
2021
17
VoIP
2021
17
Disaster Recovery
2021
15
Technical Support
2021
15
Wordpress
2021
15
Call Center
2010
2
Data Security
2010
2
MS Active Directory
2010
2
NAS
2010
2
Server Admin
2010
2
Win7
2010
2
WinXP
2010
2
FTP
2003
1
Desktop Support
0
1
Java
2002
1
Perl
2002
1
Languages
English, Fluent/Bilingual