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Arbin
919-561-8163
625 Wind River Pkwy
Morrisville, NC 27560
Systems Engineer
6 years experience
0
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Average rating
37
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Summary

As an Information Technology professional with high-level experience and proficiency in systems engineering and administration in the IT industry, I’ve been a part of numerous projects involving new systems, network, and application design and integration as well as keeping infrastructure uptime within 99.9 percentile. I have experience installing a variety of servers and the skills to maintain, analyze and monitor all systems to ensure they are working correctly. I have the skills to implement and manage the software and hardware solutions for numerous IT systems. In the event of system failure, I have the knowledge and training needed to assist in the recovery process. I have the visualization, models and outstanding problem solving skills needed to imagine what could be causing a particular problem and to find a solution without having to run system checks and doing a lot of tests. This makes it easier to get the systems functioning again quickly. I know that my proven skills, strong commitment to high ethical and professional standards, and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to the team. I would welcome the chance to discuss my qualifications with you in greater detail. I know that you are busy, and have many applications to review. Working for your company would provide me with the opportunity to put my personality, skills and successes to work.

Experience
Hosting Expert Systems Engineer
Information Technology
Jan 2017 - Sep 2018
Raleigh, NC

Key Job Responsibilities / Accomplishments: • System / Application Monitoring; Respond to Production alerts 24/7 involving multiple software system components to resolve issues and restore services as quickly as possible. Create alerts and reports using SCCM and SCOM to monitor load and usage throughout the day. • On-premise to hosting environment conversion; Assist in helping Touchworks on-premise customers migrate to new VMware environment in five company data centers and to Azure Cloud. Assist with upgrades of software version during migration. • Automation; Create PowerShell scripts and configure toolsets and thirdparty applications to automate support tasks and installation of Touchworks application. • Virtualization Platform migration; Assist with migration of multi-tenancy clients from Hyper-V to VMware.

Data Center Hyper-V MS Azure PowerShell Systems Engineering VMWare Application Monitoring MS SCCM MS SCOM Virtualization Database Upgrades Microsoft Excel Microsoft Office
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Senior System Engineer
Information Technology
May 2013 - Dec 2016
Raleigh, NC

Key Job Responsibilities / Accomplishments: • Build / Configuration; As the Operations part of the DevOps team, I helped configure and deploy code using Jenkins CI. Create and modify Ansible playbooks for system configuration and deployment to AWS and Azure. • Stage Environment Deployment; Lad design, deployment, and configuration of Stage environment in Production Data Center. Mirrored after Production for QA / QE testing of application load and platform. Page 2 of 6 • Physical to Virtual (P2V) Conversion of Data Center Infrastructure; Converted physical servers to migrating front-end systems to Amazon Web Services (Route53, EC2, VPC, ELB) • Network Design and Configuration; Provide firewall design and configuration for out Microsoft Infrastructure in a Hybrid Cloud model. • MS SQL High Availability Cluster; Built multiple MS SQL 2014 High Availability Clusters across spanning multiple Data Centers, AWS, and Azure. • Systems Engineering / Administration: Engineered and administered Windows Infrastructure (Windows 2008 / 2012 Server environment) which includes configuring IIS Sites, Active Directory, Hyper-V, etc. Deployed, setup, and configure new servers Expand Active Directory Infrastructure to the new Data Centers. Use PowerShell and other tools to perform these tasks on a daily /weekly basis. • Active Directory; Implemented and configured Active Directory as the Security and user management tool to better manage the expanding server infrastructure in AWS, Azure, and Dev / Test / Production Data Centers. • System / Application Monitoring; Responded to Dev / Test / Production alerts 24/7 involving multiple software system components to resolve issues and restore services as quickly as possible. • Automation; Created PowerShell scripts and configured toolsets and thirdparty applications to automate support tasks. • Cloud Expansion; Lead Automation and AutoScaling initiatives into Amazon Web Services (AWS) and Microsoft Azure cloud environments.

Ansible AWS AWS EC2 Data Center Devops Firewall Hybrid Cloud Hyper-V IIS Jenkins MS Active Directory MS Azure Network Design PowerShell SQL Systems Engineering WebServices Application Monitoring Quality Assurance Software Testing Windows Scaling Database Design
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Senior Systems Engineer
Information Technology
Dec 2012 - May 2013

Key Job Responsibilities / Accomplishments: • Responsible for programming, troubleshooting, operations and maintenance of systems, applications, and equipment used in the provisioning and delivery of all Interactive Services. This includes all provisioning servers, video-ondemand server and storage arrays, reporting databases, entertainment and Page 3 of 6 information applications, back-office integration systems, and monitoring and management tools. • Serve as an expert for assigned applications; Configure, program, document and maintain those applications. • Manage performance, reliability and security on servers / systems. • Specific applications and devices supported and maintained include: Scientific Atlanta DNCS, Application Server, TED Server, XOD Server, BIG QAM Modulator, QPSK Modulator/Demodulator, Explorer set top box, CableCARD devices, Tandberg/Mystro BMS, Tandberg AMS, Tandberg MediaPath Catcher, Storage Array and all associated devices and components, VOD & XOD content servers and monitoring servers. • Perform software upgrades to applications running on the above devices in a manner consistent with Time Warner Cable’s change management procedures. • Maintain video source mapping, content encryption, and channel lineups for digital services Maintains Video on Demand and Pay Per View offers, including special event and special interest programming packages. • Interface with various departments with various technical levels to coordinate service activation and troubleshoot product performance issues, including Billing/IT, Marketing, Corporate, Customer Service, Technical Operations, Engineering/Maintenance, equipment vendors and contractors. • Produce, maintain and analyze reports for storage capacity, system capacity and reliability. • Update / maintain manual and computerized logs and records in accordance with Federal, and Local Government and Time Warner Cable Engineering requirements.

System Monitoring Systems Engineering Cabling Change Management Customer Service Database Maintenance Database Upgrades Provisioning VOD Server Monitoring Problem Solving Box
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Edit Skills
Non-cloudteam Skill
Education
Skills
Application Monitoring
2018
4
Ansible
2016
3
AWS
2016
3
AWS EC2
2016
3
Database Design
2016
3
Devops
2016
3
Firewall
2016
3
Hybrid Cloud
2016
3
IIS
2016
3
Jenkins
2016
3
MS Active Directory
2016
3
Network Design
2016
3
Quality Assurance
2016
3
Scaling
2016
3
Software Testing
2016
3
SQL
2016
3
WebServices
2016
3
Windows
2016
3
Database Upgrades
2018
2
Box
2013
1
Cabling
2013
1
Change Management
2013
1
Customer Service
2013
1
Data Center
2018
1
Database Maintenance
2013
1
Hyper-V
2018
1
Microsoft Excel
2018
1
Microsoft Office
2018
1
MS Azure
2018
1
MS SCCM
2018
1
MS SCOM
2018
1
PowerShell
2018
1
Problem Solving
2013
1
Provisioning
2013
1
Server Monitoring
2013
1
System Monitoring
2013
1
Systems Engineering
2018
1
Virtualization
2018
1
VMWare
2018
1
VOD
2013
1
Actor
0
1
Asset Management
0
1
Billing
0
1
CentOS
0
1
Citrix
0
1
Cloud Computing
0
1
Database Backups
0
1
Desktops
0
1
Employ
0
1
IMAGE
0
1
LAMP
0
1
Laptops
0
1
Network Connectivity
0
1
Novell
0
1
Novell ZENWorks
0
1
Project Management
0
1
Scala
0
1
System Administration
0
1
Technical Support
0
1
Training
0
1
Virtual Desktop
0
1
vSphere
0
1
WAMP
0
1
Windows 2000
0
1
Windows Server
0
1
Windows XP
0
1
Wireless
0
1
Wireless Networks
0
1
Languages
English, Fluent/Bilingual