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Robert
Senior Project Analyst
28 years experience W2 Jacksonville, FL
Actively seeking
Robert
Senior Project Analyst
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Avaya Nortel PBX Project Management Application Deployment MS SCCM MS Visio Cabling Call Routing LAN
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Recent Experience
Senior Analyst / Project Analyst 03/08 - 12/18
Project Management MS SCCM Application Deployment MS Visio
NICE Recording Systems Analyst 01/07 - 01/08
System Analysis Production Support
Telecommunications Senior Analyst 01/03 - 01/07
Avaya Cabling Call Routing
Summary

  • A dynamic and versatile technology professional with extensive experience of hands-on project management as well as the implementation of technologies aimed at achieving positive business results and operational improvements.
  • Solid background with various technologies and vendor management, including call recording , telephony architecture, desktop support and customer interaction to consistently provide a positive user experience.
  • Strong aptitude for learning new processes and technologies, and applying this knowledge to improve the customer experience. Self-motivated and detail oriented, with strong organizational and troubleshooting skills.

Top 5 Skills
SkillsProficiencyLast Used
Avaya
2007
Nortel
2001
PBX
2001
Project Management
2018
Application Deployment
2018
Education and Certifications
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen