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Oluwagbenga
BMC Remedy Consultant
8 years experience W2 Sunnyvale, CA
Actively seeking
Oluwagbenga
BMC Remedy Consultant
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BMC Remedy Patch Management BMC SRM ITIL SQL Windows BRD Configuration Management Database Upgrades Oracle
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Recent Experience
Application Support _BSM (Sr. Tech LEAD) 04/19 - 06/20
CMDB Application Deployment BMC Remedy Business Requirements Application Support WebServices API Development
Sr Technical Infrastructure Specialist / Remedy Consultant 09/18 - 03/19
BMC Remedy Application Integration Auditing CMDB Medical Claims WebServices Asset Management Medicare API Development
Remedy Consultant 01/18 - 07/18
BMC Remedy Application Development ITSM BMC SRM BMC ITSM OSB (Oracle Service Bus) ITIL Auditing ServiceNow WebServices
Summary

Summary:

  • Over eleven (11) years of IT Experience
  • Over nine (9) years of experience as BMC Remedy Admin
  • ITSM process handler and Problem management consultant
  • Over 5 years of experience as Remedy Developer ( ARS 7.5 – 9.1 * ).
  • 4 years’ experience ServiceNow consultant.
  • Over 4 years’ experience with Oracle.
  • 4 years’ experience on 8.6 & 8.7 BMC server automation job using BMC Atrium Orchestrator
  • Maintaining and training of an ITIL based IT Helpdesk
  • Supported all Remedy related ARS at an enterprise level
  • Maintain the Software asset data within Asset Management module
  • Handled all BRD from the business in terms of Release Mgt life cycle and development
  • Support end users request through workflows and customization of service Cartalog for both ServiceNow and Remedy.
  • Managed daily trouble shoot, upgrades and Service request Design on Remedy.
  • BMC ARS 7.6 Certified Administrator
  • Certified ITSM Consultant
  • Excellent Communication Skills.

Top 5 Skills
SkillsProficiencyLast Used
BMC Remedy
2020
Patch Management
2017
BMC SRM
2018
ITIL
2018
SQL
2016
Education and Certifications
Bachelor's in Computer Engineering
University of Benin 2003
Certified ITSM Consultant,
Oracle Certified Administrator,
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:Green Card