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J.T.
Lead Remedy Consultant
19 years experience W2 Seattle, WA
Actively seeking
J.T.
Lead Remedy Consultant
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Application Development BMC Remedy ITSM Oracle Visual Basic Application Design BMC SLM Load Balancing Server Admin Solaris
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Recent Experience
Lead Consultant 10/18 - present
BMC Digital Workplace BMC Remedy Application Development ITSM
Senior Remedy Consultant 11/14 - 04/18
BMC Remedy BMC SRM ITSM WebServices SQL MS SCCM Load Balancing Oracle CMDB Data Integration Server Admin Linux Application Integration Application Development
Senior Remedy Architect 09/12 - 07/14
BMC Remedy ITSM SQL Server Admin Load Balancing Agile Methodology Scrum Application Development
Summary

20-year BMC Remedy consultant professional engaged in all aspects of ITSM customized solutions delivery utilizing standardized SDLCs. I am highly knowledgeable and proficient since version 4.0 through the latest versions of the BMC Remedy platform, ITSM, SLM, SRM, along with Atrium CMDB and BMC Discovery.

Skills:

  • Conduct user focus groups/workshops demonstrating out-of-the-box functionality, requirements gathering, gap analysis, generating implementation plans, and execution [20 years]
  • Role as Business Analyst with documenting requirements, generating functional specifications, implementations [20 years]
  • BMC Remedy Action Request System (ARS) (4.0 through current) platform [20 years]
  • Entire ITSM (4.0 through current) suite, including SLM and SRM [20 years]
  • Traditional SDLC and Agile methodologies [20 years]
  • Server/network administration – Windows, Linux, Solaris, routers, load balancers, firewalls [20 years]
  • BMC Remedy Smart Reporting report development [3 years]
  • BMC Discovery (formerly ADDM) [2 years]
  • Pentaho Data Integration (Spoon) for interacting BMC Remedy with external sources of data and applications (SCCM, ForeScout, Active Directory) [5 years]

Top 5 Skills
SkillsProficiencyLast Used
Application Development
2020
BMC Remedy
2020
ITSM
2020
Oracle
2018
Visual Basic
2006
Education and Certifications
Bachelor's in Business Administration
Portland State University 2012
Preferences
Availability:
Willing to relocate?:No
Prepared to Travel:Up to 50%
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen