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Edward
emacduffie@att.net
904-713-3396
1846 Margaret Street #6B
Jacksonville, FL 32204
Business Systems Analyst/Contractor
10 years experience W2
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Summary

8+ years of experience as an IT Business Systems Analyst with in-depth experience in project analysis and analytics. Developed root-cause analysis and solutions by collaborating with key stakeholders and team members in Agile-Scrum environments. Has an extensive background creating use cases (user stories) and writing test scripts, and is also proficient in all aspects of Excel, SQL and statistical analysis.

Computer Science and Software Development

  • C/C++
  • Java2
  • VB/VBA
  • PL/SQL
  • HTML
  • Statistical Inference
  • SAS
  • MS Test
  • UML
  • RUP
  • ERWin
  • SAS
  • Design Patterns
  • TCP/IP
  • Eclipse
  • Visual Studio
  • Toad and DB2
  • SQL Server
  • Rational Rose
  • CMMi
  • Matlab
  • Visio
  • Selenium
  • SharePoint
  • Linux

Software Testing

  • Extensive Black Box testing experience: functional, regression, smoke, load/stress, and boundary testing.
  • White Box testing experience: unit, integration and system testing.
  • Responsible for writing test plans, producing test reports, creating test metrics and providing recommendations on automating test strategies based on business requirements and technical specifications.

Software Development

  • Full Software Development Life Cycle (SDLC). A member of a collegiate group that created a web application. We began with requirements specifications and design, and then proceeded to the analysis phase. Java and JFC/Swing were used to develop the web application, and mySQL was used for the database. Before the project was released into production, the software was tested for adherence to design, robustness and bugs, and the web application was released with nary a problem. The project was done in accordance to RUP's iterative Software Development methodology.
  • Software Engineering. Another group project developing the inaugural web page for Volunteers in Medicine in Jacksonville, Florida
  • Developed use cases for software development: requirements gathering, analysis, design, construction, testing, deployment and maintenance.
  • Developed comprehensive Class Diagrams, State Diagrams and Sequence Diagrams using UML methodology in RUP and agile environments.

Excel Experience

  • Planned, designed, and implemented spreadsheet applications using VBA, macros and pivot tables
  • Created spreadsheet analyses with “what if” scenarios for ad-hoc financial reports.
  • Performed data modeling, sensitivity analyses, trend analyses, performance measurement and data cleansing

SQL Experience

  • Planned, designed, and implemented database applications including stored procedures, functions and views.
  • Built and maintained SQL scripts for data analysis and extraction.
  • Performed quality assurance and testing in a DB2 environment.
  • Worked with business stakeholders and application developers to identify business needs and address those needs for reporting.

Statistics and Analytics Experience

  • Thesis title: Statistical Pattern Recognition of Healthcare Data using Fuzzy Clusters, Artificial Neural Networks and Machine Learning Ensembles
    • Ensembles created using fuzzy clustering algorithms as base learners
    • An Artificial Neural Network was used as a meta-learner
    • Bagging, Boosting, Decision Trees and Stack Generalization ensembles are the focus of the thesis

The thesis explores the efficacy of different machine learning ensembles. Breast, lung and lymphatic cancer datasets from the UCI Machine Learning Repository were used. The project was written in Matlab, SAS, and Java.

  • An in-depth inferential statistical analysis using VBA and Excel. The analysis was a preliminary review for the thesis. Datasets used were
    • Mental health in-patient and out-patient data from the CDC.
    • Inpatient admissions from the Imperial College London
  • Multivariate regression analysis, cluster analysis and descriptive statistical analysis using SAS on heart disease data from the UCI Machine Learning Repository.
  • Classification and Regression Tree Analysis (CART) of risk factors in heart disease using SAS Enterprise Miner. Data from the UCI Machine Learning Repository was used.
  • ARIMA Box-Jenkins analysis and forecast of Alabama and US employment. Data was from the Bureau of Labor and Statistics.
  • ANOVA analysis of Internet network traffic. The transaction times between RMI and CORBA invoked objects were examined.
  • Created an Artificial Neural Network (ANN) in C/C++. The experiments were to assess those at risk for hypertension, diabetes and AIDS. Health care data from the CDC in Atlanta was used.
  • Presented a multivariate regression analysis of population growth in Birmingham, Alabama MSA and its impact on in-patient admission to UAB’s medical complex.
  • Created and presented a multivariate regression analysis of traffic accidents in Alabama. Statistical analysis was requested by the state government for a highway safety program.
  • Tested financial software that used Monte Carlo simulations and stochastic methods. Proprietary software was used to forecast interest rates.

Experience
Was finishing the Thesis
Education
Aug 2018 - Jul 2019
  • Thesis title: Statistical Pattern Recognition of Healthcare Data using Fuzzy Clusters, Artificial Neural Networks and Machine Learning Ensembles
  • Ensembles created using fuzzy clustering algorithms as base learners
  • An Artificial Neural Network was used as a meta-learner
  • Bagging, Boosting, Decision Trees and Stack Generalization ensembles are the focus of the thesis

The thesis explores the efficacy of different machine learning ensembles. Breast, lung and lymphatic cancer datasets from the UCI Machine Learning Repository were used. The project was written in Matlab, SAS, and Java.

  • An in-depth inferential statistical analysis using VBA and Excel. The analysis was a preliminary review for the thesis. Datasets used were
    • Mental health in-patient and out-patient data from the CDC.
    • Inpatient admissions from the Imperial College London
  • Multivariate regression analysis, cluster analysis and descriptive statistical analysis using SAS on heart disease data from the UCI Machine Learning Repository.
  • Classification and Regression Tree Analysis (CART) of risk factors in heart disease using SAS Enterprise Miner. Data from the UCI Machine Learning Repository was used.
  • ARIMA Box-Jenkins analysis and forecast of Alabama and US employment. Data was from the Bureau of Labor and Statistics.
  • ANOVA analysis of Internet network traffic. The transaction times between RMI and CORBA invoked objects were examined.
  • Created an Artificial Neural Network (ANN) in C/C++. The experiments were to assess those at risk for hypertension, diabetes and AIDS. Health care data from the CDC in Atlanta was used.
  • Presented a multivariate regression analysis of population growth in Birmingham, Alabama MSA and its impact on in-patient admission to UAB’s medical complex.
  • Created and presented a multivariate regression analysis of traffic accidents in Alabama. Statistical analysis was requested by the state government for a highway safety program.
  • Tested financial software that used Monte Carlo simulations and stochastic methods. Proprietary software was used to forecast interest rates.
Analysis Machine Learning Matlab Microsoft Excel Neural Networks Pattern Recognition Regression Testing RMI Statistical Analysis VBA Simulation
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Business Systems Analyst/Contractor
Professional/Consulting Services
Jan 2017 - Aug 2018
  • Interacted with developers, end users and product owners in an Agile-Scrum environment developing software deliverables for call centers and customer service centers.
  • Implemented and managed policies with regards to operations and cost/benefit performance.
  • Gathered business requirements from all relevant internal stakeholders, and wrote their concerns and needs in user stories and KPIs for developers. In an Agile-scrum setting, the user’s stories were placed on a task board, discussed and implemented.
  • Responsible for trouble shooting, conflict resolution, accurate billing and order taking processes, and monitoring.
Compliance BSA Agile Methodology Project Management Scrum Problem Solving Billing System Analysis
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Technology Business Analyst/Contractor
Information Technology
Jan 2016 - Dec 2016
  • Developed and maintained SQL scripts to identify, analyze, and interpret patterns and trends in a data warehouse environment.
  • Provided support and leadership in the formulation of systems and information strategy.
  • Created database architectures and executed queries in a db2 environment. From the results, analyses were performed and the findings were presented to senior level management.
  • Job duties were data mining, analytics, evaluating past trends and current conditions, and presenting our conclusions and recommendations to senior management.
  • Work was performed in conjunction with LoanSphere, Black Knight’s proprietary software that manages mortgages and financial information.
Compliance SQL Agile Methodology Business Requirements Data Integrity Data Warehousing Scrum Business Analysis
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Business Systems Analyst/Contractor
Utilities/Energy
Jul 2014 - Dec 2015
  • Worked with business stakeholders, managers and developers to create test plans, use cases and user acceptance criteria in an Agile-Scrum environment.
  • Gathered business requirements to address and resolving concerns with management and developers. Created ad hoc SQL queries for Customer Care Representatives.
  • Performed test executions and analyzed test results
SQL Quality Assurance Test Planning Agile Methodology BSA Project Management Scrum Business Requirements System Analysis
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QA Analyst
Information Technology
May 2013 - Jun 2014
  • Acted as a liaison between developers, business analysts and end-users conducting manual and automated testing
  • Tests created and executed: functionality, system, system integration, regression, database, stress testing, and boundary testing.
  • Analyzed marketplace, industry, company, technology trends, vendor products and services for best practices. Also analyzed system impacts to other systems and procedures. Provided recommendations on best practices and changes in technology.
  • Results were recorded and analyzed in Quality Center.
Business Analysis Automated Testing Quality Assurance Regression Testing Stress Testing Systems Integration SQL HP QC
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Business Analyst/Contractor
Information Technology
Jan 2013 - Apr 2013
  • Worked with developers to conduct user acceptance testing and data validation of web applications.
  • Performed ongoing quality assurance to ensure accuracy and consistency of output in the system
  • Reviewed, analyzed and created detailed documentation of business systems and user needs, including workflow, program functions and steps required to develop or modify application programs
BSA Data Validation Quality Assurance Business Analysis
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QA Analyst/Contractor
Insurance
Jan 2012 - Dec 2012
  • Met with end users and developers in an Agile-Scrum environment.
  • Liaised with project managers and development teams to identify and implement reporting concerns and automation opportunities.
  • Exploratory testing, ad hoc testing, bug documentation and summary writing using Quality Center.
  • Manual testing of Diamond Claims software.
Exploratory Testing Manual Testing Quality Assurance HP QC
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Business Analyst/Contractor
Insurance
Jan 2011 - Dec 2011
  • Gathered and documented client business requirements from Customer Care Representatives and Florida Blue’s clients.
  • Met with software developers to clarify and address issues and problems.
  • Served as liaison between users, business analysts and developers, to gather and translate requirements into detailed functional and design specifications.
  • Worked on the DEETERS project.
Business Analysis Business Requirements Database Design
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer and Information Sciences
University of Alabama at Birmingham
Bachelor's in Economics
University of Alabama at Birmingham
Master's in Business Administration
University of Alabama at Birmingham
Skills
Black Box Testing
2009
1
Integration Testing
2009
1
System Testing
2009
1
Agile Methodology
2018
3
BSA
2018
3
Business Requirements
2016
3
Project Management
2018
3
Quality Assurance
2015
3
Scrum
2018
3
SQL
2016
3
Business Analysis
2016
2
Compliance
2018
2
Regression Testing
2019
2
System Analysis
2018
2
Automated Testing
2014
1
Billing
2018
1
HP QC
2014
1
Problem Solving
2018
1
Stress Testing
2014
1
Systems Integration
2014
1
Test Planning
2015
1
System Design
2018
1
Analysis
2019
1
Analytics
0
1
AT
0
1
C
0
1
Clustering
0
1
CMMI
0
1
Corba
0
1
Data Analysis
2016
1
Data Cleansing
0
1
Data Integrity
2016
1
Data Modeling
0
1
Data Validation
2013
1
Data Warehousing
2016
1
Database Design
2011
1
Database Maintenance
0
1
DB2
0
1
Diamond
2012
1
Documentation
2010
1
Eclipse
0
1
Enterprise Miner
0
1
Exploratory Testing
2012
1
FOCUS
0
1
Functional Testing
2014
1
HTML
0
1
Iterative
0
1
Java
0
1
Linux
0
1
Load Testing
2014
1
Machine Learning
2019
1
Manual Testing
2012
1
Matlab
2019
1
Microsoft Excel
2019
1
MS SharePoint
0
1
MS Visio
0
1
MySQL
0
1
Neural Networks
2019
1
Pattern Recognition
2019
1
PL/SQL
0
1
Requirements Gathering
0
1
RMI
2019
1
SAS
0
1
Selenium
0
1
Simulation
2019
1
Software Testing
0
1
SQL Server
0
1
Statistical Analysis
2019
1
Stored Procedure
0
1
TCP/IP
0
1
Technical Specifications
0
1
TOAD
0
1
UAT
2005
1
UML
0
1
VBA
2019
1
Visual Studio
0
1
Whitebox Testing
2015
1