Uploaded File
Carol
IT Provisioning and Access Administrator
21 years experience W2 Clinton Township, MI
Actively seeking
Carol
IT Provisioning and Access Administrator
74
views
3 recommendations
3
Recommendations
Average rating
74
Profile views
AS/400 Technical Support BMC Remedy Database Backups Problem Solving IBM I Access MS Active Directory MS Visio Provisioning PowerShell
Remove Note
View Note
Recent Experience
Mortgage IT Provisioning and Access Administrator 01/17 - present
MS Active Directory Provisioning IBM I Access MS Visio Technical Support
IT Account Administrator 10/13 - 12/16
MS Active Directory PowerShell AS/400 IBM I Access MS Visio Provisioning
Help Desk/AS400 Support 01/06 - 12/12
AS/400 Technical Support
Summary

  • Identity Access Management, using Active Directory Users Computers and Control Panel (Exchange) Provisioning and De-Provisioning processes.
  • Able to interact professionally with people of all levels and works well independently or in a group setting.
  • Ability to multi-task, strong sense of urgency, takes initiative, commitment to meeting SLA's and able to provide 24x7 during on-call periods.
  • I am an understanding, innovative individual who has an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty.

Hands on experienced with:

  • AS400 Operations, UNIX User Set-up
  • Password Issues
  • Customer Service Management
  • Problem Solving
  • Maintain Menu Options on AS400
  • Team Work
  • Remedy/BMC/Tivoli Ticket Management
  • Maintaining Database/Accurate Data entry
  • Ability to Multi-Task
  • Prioritizing, Planning and Organizing
  • Community Manager (Ticket System)
  • Active Directory (Administration)

Top 5 Skills
SkillsProficiencyLast Used
AS/400
2016
Technical Support
2020
BMC Remedy
2005
Database Backups
2005
Problem Solving
2005
Education and Certifications
Attended in Business
Finney High School
AS400 Operator,
6425 Configuring Windows Server 2008 Active Directory Domain Services,
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen