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Senior Project Manager
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Senior Project Manager - EPMO
Apr 2019 - present
New York, NY
(SUBSIDIARY OF CVS/AETNA) Senior Project Manager responsible for the management of large multi-faceted IT and Business Projects associated with Cross Functional teams. Managed all Infrastructure projects including the management of off-shore and on-shore development resources, using the Agile methodology. Major projects include:
• Oracle 11G to Oracle 12C Database Upgrade - Worked with the DBAs, 20 application teams, and the business areas on the database upgrade, including the creation test plans, schedules, and Oracle vulnerability password changes for mixed case passwords. Successfully deployed Oracle 12C to production on schedule and without any issues and I was recognized by the company for collaboration.
• Windows 2008 to Windows 2016 Upgrade - Worked with 20 application teams on the upgrade of approximately 200 servers, including the creation of test plans and schedules. Successfully deployed the Windows 2016 upgrade to production on schedule and without any issues.
• Infrastructure Requests - POC for all infrastructure requests, including hardware and software upgrades, data scrambling of PHI data. Worked with the business areas on PI Planning and used the Rally application for tracking purposes.
Agile Methodology Project Management
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Senior Project Manager - EPMO
Feb 2014 - Feb 2019
New York, NY
Project Manager for Enterprise projects and Program Manager for the Enterprise Information Management (EIM) program. Manage cross-functional project teams comprised of IT and Business representatives. Projects include:
• Fraud, Waste, and Abuse Pre Payment Project
• EIM Netezza Data Warehouse
• EIM Change Data Capture (CDC)
• EIM Data Governance
• EIM Cost and Utilization Trend Reporting (CUTS)
• EIM Audit
• Master Data Management (MDM)
• McKesson CCMS Upgrade
• ICD-10 Implementation
• Nurse Help Line
• Medicare Bid and Go To Market
• Health Assessment Survey Updates
• Fee Schedule Normalization
• SHP to PHSP Merger
• Workday / Adaptive Insights Planning, including Financial Management, Human Capital Management, Payroll JERRY NACHBAUR PAGE TWO
Auditing Data Governance Data Warehousing Medicare Program Management Project Management
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Senior Project Manager - EPMO
Nov 2011 - Jan 2014
Bronx, NY
Project Manager for Enterprise projects. Manage cross-functional project teams comprised of IT and Business representatives. Also dealt with external parties, including Vendors and the New York State Department of Health. Created a project methodology for consistent project management among all projects. Projects include:
• Model Audit Rule (MAR)
• Personal Emergency Response Services (PERS)
• Emdeon Fraud, Waste, and Abuse project
• NYS DOH upgrade to MEDS III
• Trizetto Facets Claim System Upgrade
• Hcheq Encounter Plus MEDS Application
• Windows 7 / Office 2010 Upgrade
Auditing Project Management
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Senior Project Management Consultant - ICD-10 Diagnosis Codes
Medical Devices
Dec 2010 - Oct 2011
Newark, NJ
Project Manager for the ICD-10 Provider and Vendor Contracting component of this $40 million project. Managed a cross-functional project team comprised of IT and Business representatives. Also dealt with all external parties, including Hospitals, Physician Groups, Ancillary Providers, and Vendors. Followed Horizon's project methodology for phase gate reviews and delivered all required project artifacts on time. This Federal Mandate focused on defining and planning an approach for engaging, coordinating, and managing Horizon's third party service providers and vendors with respect to systems, timing, communications, external readiness, development tracking, and training. Project included:
• Assessment and Plan Development - Articulate Horizon's direction, level of interaction with providers and vendors in preparation to ICD-10. Assess the impact to providers and vendors and determine their transition efforts and timing, as well as identify partnership opportunities.
• Engagement - Implement the providers and vendors engagement plan to facilitate readiness, coordination, and risk identification, including joint testing and user acceptance testing. Communications - Coordinate an ICD-10 communication strategy, including the creation and tracking of a readiness survey to identify the readiness and timing of the remediation efforts of providers and vendors.
• Training - Created web based training modules for Horizon employees, as well as Providers.
• UCollaborate - Sponsored a 2 day collaborative effort with attendance by various Hospitals, Physician groups, vendors, and government agencies. A high level remediation roadmap and testing blueprints were created.
Project Management
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Project Management Consultant - Change Management
Information Technology
Jun 2008 - Nov 2010
Old Tappan, NJ
Senior Project Management Consultant - Marketing Systems and Enterprise Content Management Project Manager with full SDLC responsibilities for several projects using the company's CMM Level 3 methodology. Managing several cross-functional teams for system development and process improvement projects. Provided leadership for all business and IT aspects of the projects, including Marketing, Customer Service, Finance, and other departments that need to develop or modify their processes for the new system or product. Projects include:
• Generic Savings Account - Created a Web based application that allows members to register for Brand to Generic copay waivers. Increases use of the Web and gives members the opportunity to set up their personal account and monitor savings, as well as cross selling other Medco services.
• Member Publishing Platform - Managing multiple Core teams for a new Member Publishing Platform that manages all significant member communications within Medco and externally to various vendors. The publishing platform will link to all member data systems, a content database and vendor/internal composition engines. Completed several "green" initiatives which saved over $10 million annually.
• Member Advocacy & Retention - This project covers member experience issues identified through extensive quantitative and qualitative member research with existing retail users, mail users and mail users who left Medco and returned to retail. It includes the new Smart 90 Plan Design Product and enhancements to the Refill Reminder and Worry - free Fill programs and Communications.
• Member Engagement Database - The project includes restructuring / development of data assets to implement Medco's member engagement Marketing processes. The database allows for developing and producing modeled. JERRY NACHBAUR PAGE THREE PEARSON
Change Management Content Management Process Improvement Project Management SDLC
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Technical Account Manager -Professional Services
Jan 2005 - Jan 2006
New York, NY
Responsible for the deployment of identity management solutions at firms throughout the US. Manage projects for the customers of this start-up company, which offers an enterprise access security solution. The product is designed to accelerate the strengthening of information access by helping enterprises simplify, strengthen, and track access across their digital assets and infrastructure. Responsibilities include:
• Work with the sales force on establishing a Proof of Concept for potential customers.
• Manage the overall project to implement an enterprise access security system at the customer's location and remotely.
• Manage the client's resources for the project, as well as internal company resources.
• Understand, document, and create solutions to solve the specific client's issues.
• Determine and document project plans and proposals.
• Work remotely with the offshore system engineers on customizing the solution and change management.
• Provide customer training and transition the system to the production environment.
• Ensure and track customer satisfaction, so customers become "referenceable".
• Ability to up-sell existing customers design, development, and pricing of customer solution, delivery of customer presentations, discovery and definition of customer requirements.
Change Management Project Management Project Planning
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Project Manager
Jan 2005 - Jan 2005
Montvale, NJ
Project Management
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Jan 2004 - Jan 2005
Responsible for the Identity Management Systems, which provide the authorization, authentication, and user provisioning to the application systems. The technology provides the functionality for single sign on, token authentication, and encryption, as well as support for various user roles. Key accomplishments include:
• Provide project management, process definition, and tem leadership related to all development, implementation, and support activities for KPMG's Identity Management Services.
• Manage the integration of thirty application systems and work directly with application houses and business owners on the integrartion into the Identity Management solution.
• Oversee all areas of development activities, including requirements gathering, analysis, detailed design specifications, coding, testing, and documentation.
• Made several process improvements using the ITIL framework for Service Support. JERRY NACHBAUR Page Four
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I.T. Department Manager/Project Manager
Jan 2001 - Jan 2004
Ridgefield Park, NJ
- Stock Transfer Systems Responsible for all development and support of the Stock Transfer systems. Applications include Stock Transfer, Check Reconciliation, Control Books, Dividends, Escheatment, Proxy, and Tax systems.
• Direct a staff of developers, business analysts, and data base administrators in the development and maintenance of mainframe, client server, and web based applications.
• Proactively managed and recommended various automation opportunities to reduce operating expenses. These automation efforts resulted in over $ 1 million in annual savings.
• Reduced the number of open help desk tickets from over a thousand initially to less than ten tickets.
• Manage all major events including the annual purge process, annual tax changes, year-end processing, and major client events for dividend and proxy processing.
• Achieved IT process improvement goals established by the migration from CMM level 2 to CMM Level 3 (Capability Maturity Model
• Managed the DB2 re-engineering effort, which encompassed the full SDLC, including the analysis of the legacy dividend system, database design, specifications, program development, and testing. The re-engineered application allowed the system to be available 24x7. EQUISERVE (First Chicago Trust Company), Jersey City, NJ
Business Analysis Process Improvement Project Management SDLC
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Project Management Consultant, Business Analyst
Jan 1999 - Jan 2001
Responsible for the development and support of the Stock Option systems. Served in various capacities on key initiatives for the IT and Business areas. Other accountabilities included directing the evaluation of business requirements, technical specifications, test plans, user acceptance testing, and project plans, as well as, manage project tracking and reporting, and cost/benefit analysis.
• Developed requirements, specifications, testing, and implementation of a new web based Intranet, Java based, SQL Server application to provide tax reciprocity and reporting for stock options. Created ad hoc SQL queries.
• Support of the client/server Transcentive Express Options for Windows system. Responsible for vendor relations with Transcentive for special requests. Developed customized reports using Seagate Crystal Report generator.
• Project Manager for new client conversions, deconversions, and database mergers. Provide technical assistance to clients on system requirements and file layouts. Assist clients with exports and imports from their Peoplesoft system for optionee, grants, and tax files.
• Account Relationship Manager for Equiserve's largest clients, including First Union Bank and Bank One. Point of contact for all business and system requirements with the clients. Managed the expectations of the clients, evaluated enhancement requests, and performed client billing.
BSA Business Analysis Crystal Reports Project Management Project Planning SQL System Requirements
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I.T. Department Manager/Project Manager - Accounts Receivable Systems
Jan 1991 - Jan 1999
Teterboro, NJ
Responsible for the development and support of the Billing system. Directed a staff of developers in HP 3000, Client Server, and IBM Mainframe environments. Performed the overall analysis, system design, and specifications for large-scale projects. All projects were completed on time, within budget, and have resulted in major financial savings for the company.
• Participated in the transition from the legacy mainframe applications to client server technologies.
• Developed and maintained the client server and HP 3000 applications, including electronic filings (EDI) to various insurance companies.
• Developed CICS COBOL applications, including an Agency Fee schedule system, which standardized prices.
• Developed Natural / ADABAS applications including a Billing Date Entry System, Insurance Remittance System, Roster Billing System and a Collection System.
• Customized and implemented vendor packages, including a postal zip + 4 and pre-sorting system to reduce postage rates on patient bills and lockbox processing at a bank.
• Performed data modeling for Sybase and Adabas relational databases, proficient with SQL queries. JERRY NACHBAUR Page Five
Project Management System Design
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Edit Skills
Non-cloudteam Skill
St. John's University
Computer Science and Marketing
Fordham University
Project Management Institute (PMI), Certified Project Management Professional (PMP)
Certified Scrum Master (CSM)
Project Management
System Design
Business Analysis
Data Governance
Data Warehousing
Process Improvement
Program Management
Change Management
Project Planning
Content Management
Crystal Reports
System Requirements
Agile Methodology
MS Project
Vendor Management