Provide prompt and courteous support for University graduate students as well as faculty and staff. A majority of my work involves remote software installations, working with Active Directory, re-imaging of workstations, hardware/software diagnosis and repair, and running of Ethernet cable.
• Only student worker trusted with access to Active Directory and elevated systems and infrastructure permissions.
• Only student worker I've heard of to receive promotion within the department as a student.
• Trusted to help train new student workers on operations and end user interaction.