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Joshua
joshua.hafner@tamu.edu
402-805-8062
1907B Pine Tree Drive
Bryan, TX 77802
Student IT Technician II
0 years experience W2
0
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Summary

I’m a Technology Management Junior (3.7 GPA) with over 5 years of professional experience and a genuine passion for IT seeking summer internship and/or full-time employment. I have served in desktop support as well as administrative roles. In addition, I also possess and maintain a small homelab, mainly consisting of Arris and Ubiquity/Unifi networking equipment as well as a Raspberry Pi running Pi-Hole for DNS and network level ad blocking.

Experience
Student IT Technician II
Information Technology
Jan 2017 - Mar 2016
College Station, TX
Provide prompt and courteous support for University graduate students as well as faculty and staff. A majority of my work involves remote software installations, working with Active Directory, re-imaging of workstations, hardware/software diagnosis and repair, and running of Ethernet cable.
• Only student worker trusted with access to Active Directory and elevated systems and infrastructure permissions.
• Only student worker I've heard of to receive promotion within the department as a student.
• Trusted to help train new student workers on operations and end user interaction.
Cabling Ethernet Motion MS Active Directory Re-Imaging
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Non-cloudteam Skill
Education
Technology Management
Texas A&M University 2020
Minor: Business
Record has not been verified.
Skills
Desktop Support
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1
DNS
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1
Employ
0
1
Cabling
2016
Ethernet
2016
Motion
2016
MS Active Directory
2016
Re-Imaging
2016