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Raju
Raju.Samlet@gmail.com
754-248-7873
Fort Lauderdale, FL 33324
Pega System Architect
13 years experience W2
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Summary

Experience Summary

  • Overall 11.4 years of total experience in the IT Industry as a System Architect with strong technical and domain expertise in Banking and Financial services.
  • 5 + years of work experience in the Design, Development, and Deployments of Large-scale and Enterprise-wide applications on PEGA PRPC BPM 7.x platforms.
  • Strong development experience in IBM Mainframe Technology; it’s supporting Programming languages and tools - COBOL, DB2, JCL, IMS DB/DC etc.
  • Strong working experience in SAFe, Agile and Waterfall SDLC methodologies.
  • 4+ years of Onsite work experience at client side (U.S.A)

Certifications

  • Certified Senior System Architect (CSSA) 7.1
  • Certified System Architect (CSA) 7.1
  • SAFe 4 Certified Practitioner

Roles and Responsibilities.

  • Design Class structures, Case Types, and E2E Case Management capabilities for Large-scale and Enterprise wide applications.
  • Define secured integrations with external systems using different PEGA Connectors and service components - REST, SOAP, MQ, KAFKA APIs etc.
  • Design custom User Portals; Setup Access groups and Access Roles for Analyst, Managers and end users.
  • Creating and delegating various business rules such as Decision Tables, Decision Maps, and Decision Trees etc.
  • Create attractive, intuitive and user-friendly screens, sections, layouts, flow actions for Customer Service Representatives to effectively service customer applications.
  • Automate various Business processes and manual user interactions using Standard and Advanced Agents processing.
  • Define File Listeners, MQ Listeners for handling incoming requests from external systems.
  • Define class mapping for integrating with various Internal and External Database systems like Oracle, DB2 etc. Writing and maintaining PL/SQL and COBOL-DB2 Stored Procedures to handle complex business requirements.
  • Creating various kinds of reports using report definitions and List and Summary views.
  • Build the Activities using various PRPC based standard Methods.
  • Design role-based Workbaskets and Workgroups as per business requirements.
  • Design SLA Based workflows, Configure Tickets for effectively managing case processing.
  • Design Parallel flow processing using Asynchronous Method - ADP – Declarative Data Pages and Connection pools.
  • Develop various declarative rules- Declare Expression, Declare Trigger, and Declarative Data Pages to meet the business requirements.
  • Debug the applications using Tracer, Clipboard, Log Analyzer and SMA- System Management Application.
  • Deploy the code into various environment using CICD tools - JenKins. Support the code deployment into multi-node based clustered environments.

Experience
System Architect
Information Technology
Dec 2018 - present

The scope of the project is to launch and migrate various International markets on Amex’s Global Credit Card Acquisition platform. (France, Norway, UK for various vendor partners- Air France, Scandinavian Air Lines, British Airways etc.). The Amex’s PEGA PRPC based Digital Acquisition platform is designed to capture and underwrite customers credit card application in real-time after performing various checks through Internal sources (Amex) and External sources (Credit Bureau), Fraud screenings (Emailage, Neustar), and AML -Global Sanctions screenings. The Application data will be feed to many downstream systems in Realtime mode which enables Instant Account Number Issuance and Instant Spend capabilities for the customers.

Technologies /Skills Used - PEGA PRPC BPM 7.1, Oracle 9i DB, CICD tool, IBM DB2.

Responsibilities.

  1. Lead the project by designing solutions, resolving technical issues, guiding the team members, reviewing the code and taking the ownership of the project from development to the Production deployment.
  2. Groom User Stories with Product Owners. Identify various dependencies and estimate User Stories based on the complexity of the business requirements.
  3. Define Class structure, Case Types, Default Case level properties, Branching, Rulesets configuration, Application pointing, and SLA based Orchestrating workflows for E2E Case Management.
  4. Define and extend the Data Models for mapping data from various sources by creating additional Data Elements - Properties, Clipboard and Data Pages etc.
  5. Exposed secured RESTFul APIs to source the data from various interfacing Systems.
  6. Create Workbaskets and different Workgroups to route the assignments to appropriate users and extend the access of existing Workbaskets to the users by creating model operator IDs.
  7. Created new UI sections to display and update customer data. Defined various validations to flag the data validation errors.
  8. Develop Case management capabilities by exposing various flow actions for the users based on the business requirements – such as Cancelling Work Objects, Sending an Email, Resuming the failed connections flows, Adding an additional Applicant on the case etc.
  9. Created new Functions/Libraries for handling market specific special characters requirements.
  10. Implemented various Business policies using – Decision Tables, Decision Tree, MAP Tables etc.
  11. Designed and developed Downstream Batch feeds using Standard PEGA Agents scheduling.
  12. Created File listeners to handle External feeds using SFT File connections.
  13. Designed BIX extract processes to feed the application level data into Cornerstone Repository on daily basis for business reporting.
  14. Exposed KAFKA APIs to enable the service level logging for new system integrations to enhance the System Monitoring.
  15. Created various reports to monitor daily Application status (Approved / Pending/ Canceled work Objects, total Technical Pends – Failed Connections etc.)
  16. Package developed code into PEGA RAPs and deploy them using CICD Pipelines – Jenkin into the higher environments.
  17. Support System Integration, User Acceptance, MPT/BETA testing.
  18. Provide post deployment warranty support
System Architecture Oracle
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PEGA System Architect
Information Technology
Feb 2017 - Dec 2018

Project Summary

  • As part of this project the different code base of U.S and International markets was merged into one Globalized code base. All the code is refactored into more modular API based components to increase the code maintainability, improve faster time to markets for the new markets onboarding on Amex Global Credit Card Acquisition platform.
  • Technologies /Skills Used - PEGA PRPC BPM 7.1, Oracle 9i DB, IBM DB2, RESTFul APIs.

Responsibilities.

  1. Create a common work table for all the markets to maintain the case data into a single database.
  2. Created a Globalized Framework layer where all common components are developed and maintained using Global Rulesets.
  3. Redesigned entire case processing into a different API based components which can be executed standalone on globalized code base.
  4. Develop a common set of Decision tables and rules which are fully configurable across the markets and products.
  5. Converted the sequential processes into parallel threads by using Asynchronous Data Page processing (ADP) to reduce the overall case processing time.
  6. Create a Recommended Module (ROM) product which will suggest what the next action to be taken on the case. It’s a set of rules called through a Collection rule after completion of every stage during the E2E Case processing.
  7. Create a common flow called as Next Action module (NAM) which is a reusable component to execute the next action suggested by ROM module such as - Advance the case flow, Route to Workbasket, Pend the application processing, set a Ticket, Send correspondence or resolve the case.
  8. Uplifted SOAP based APIs into RESTFul APIs.
  9. Developed a framework for parallel testing – The parallel case processing on old Vs new code base to compare the case processing outcomes.
  10. Support System integration (SIT) and User Acceptance (UAT) testing.
Oracle SOAP System Architecture
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Senior PEGA Developer
Information Technology
Aug 2015 - Jun 2016

Project Summary –

  • The project is to migrate the AUS/NZ and HK markets from legacy Mainframe platform to the Global Acquisition platform which is built on the top of Pega BPM framework. It’s a phase wise market implementation where few products selected to migrate over new platform to create the framework for migrating remaining products and markets.
  • Technologies /Skills Used - PEGA PRPC BPM, Oracle DB, IBM DB2.

Responsibilities.

  1. Gather all the market specific processes and business logic.
  2. Create E2E mapping documents, Technical flows for all the Internal/External integrations.
  3. Create the application class structure with common framework layer and different implementation layers.
  4. Involve in design and development of Data Models, Services and new real-time Integrations.
  5. Implement project requirements using various PEGA rules – Activities, Data Transforms, UI Sections, Portals, and Decision based rules.
  6. Create Workbaskets, Workgroups for routing specific assignments to the appropriate Business groups.
  7. Create Agents for handling batch processes.
  8. Support QA and UAT Testing.
  9. Provide post implementation warranty support.
Pega Oracle UI
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IBM DB2
Aug 2015 - Aug 2015
Responsibilities.
  • Gather all the market specific processes and business logic. Create E2E mapping documents Technical flows for all the Internal/External integrations.
  • Create the application class structure with common framework layer and different implementation layers.
  • Involve design and development of Data Models Services and new real-time Integrations. Implement project requirements using various PEGA rules
  • Activities
DB2
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Data Transforms
Information Technology
Jan 2014 - Aug 2015

Decision Based Rules.

  • Create Workbaskets, Workgroups for routing specific assignments to the appropriate Business groups.
  • Create Agents for handling batch processes.
  • Support QA and UAT Testing.
  • Provide post implementation warranty support. < New Account migration -From > The project is to migrate the existing US market from the legacy Mainframe based system to the PEGA PRPC BPM platform to enable the Digital Acquisition Journey for Client American Express. Technologies /Skills Used
  • Pega PRPC BPM, Oracle DB, IBM DB2. Responsibilities.
  • Analyze and document all the market specific processes, business logic and system integrations.
  • Develop the project components using Activities, Data transforms, Validation, Decision Rules etc. based on the Business requirements.
  • Develop the UI screens, Custom Portals and Flow Actions for CCP servicing.
  • Develop the Service and Connector components
  • SOAP /REST /MQ Aps along with the File listeners, MQ Listeners for incoming requests.
  • Run the Wizards for mapping Internal and External Data base tables.
  • Promote the code into different testing and production environments.
  • Support System integration and User Acceptance testing.
  • Provide post deployment warranty support. < Global New Account Projects -From
Oracle
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Mainframe Tech Lead & System Architect
Information Technology
Nov 2009 - Dec 2013
  • Mainframe Tech Lead & System Architect
System Architecture
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System Architect implemented many key initiatives - Corporate Card Acquisitions
Oct 2009 - Nov 2009
Asia markets (India Singapore and Hong Kong) launches on the client's Global New Account platform. Technologies /Skills Used - Mainframe IBM DB2
System Architecture
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IBM MQ
Information Technology
Mar 2008 - Oct 2009
Responsibilities. Discuss project requirements perform impact analysis scope the work efforts prepare project timelines.
  • Prepare detailed L3 Technical workflows and solution blueprint for the various system interactions.
  • Finalize the service level input and output data mapping with other interfacing systems.
  • Develop the system integrations with external systems and backend database systems. Build and Unit test the code as per business requirements. Support the Integration (SIT) and User Acceptance Testing. Package the code for Production deployment.
  • Support the project during warranty period. < Credit and Retail Services
  • One HSBC The objective of the project is to standardize all the Retail and Credit Card statements related Archival and retrieval services under one common HSBC process. The Archival process archives the customer statements/letters into the OnDemad content management tool. The retrieval process is to extract the document from the OnDemand repository and reprint the letters/statements as per the customer requests. Technologies /Skills Used
  • Mainframe, IBM DB2, IBM OnDemand Content management tool. Responsibilities.
  • Discuss project requirements, perform impact analysis, scope the work efforts, prepare project timelines.
  • Prepare detailed L3 Technical workflows and solution blueprint for the various system interactions.
  • Build the indexes using OnDemand Content management tool based on the type and format of the document to be archived into the system.
  • Customize the IBM Provided APIs for document extraction as per the project specific needs.
  • Support the integration and UAT testing.
  • Package the code for Production deployment.
  • Support the project during warranty period.
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Non-cloudteam Skill
Education
Bachelor's in Information and Technology Engineering
Pune University
Higher Secondary Education
Pune University
Secondary Education
Pune University
Client side
American Express
Certifications
Certified Senior System Architect (CSSA) 7.1
Certified System Architect (CSA) 7.1
SAFe 4 Certified Practitioner
Roles and Responsibilities
Design Class structures, Case Types, and E2E Case Management capabilities for Large-scale and Enterp
Define secured integrations with external systems using different PEGA Connectors and service compon
Design custom User Portals
Setup Access groups and Access Roles for Analyst, Managers and end users
Creating and delegating various business rules such as Decision Tables, Decision Maps, and Decision
Create attractive, intuitive and user-friendly screens, sections, layouts, flow actions for Customer
Automate various Business processes and manual user interactions using Standard and Advanced Agents
Define File Listeners, MQ Listeners for handling incoming requests from external systems
Define class mapping for integrating with various Internal and External Database systems like Oracle
Writing and maintaining PL/SQL and COBOL-DB2 Stored Procedures to handle complex business requiremen
Creating various kinds of reports using report definitions and List and Summary views
Build the Activities using various PRPC based standard Methods
Design role-based Workbaskets and Workgroups as per business requirements
Design SLA Based workflows, Configure Tickets for effectively managing case processing
Design Parallel flow processing using Asynchronous Method - ADP - Declarative Data Pages and Connect
Develop various declarative rules - Declare Expression, Declare Trigger, and Declarative Data Pages
Debug the applications using Tracer, Clipboard, Log Analyzer and SMA - System Management Application
Deploy the code into various environment using CICD tools - JenKins
Support the code deployment into multi-node based clustered environments
Skills
System Architecture
2021
6
Oracle
2021
2
Pega
2016
1
SOAP
2018
1
UI
2016
1
Agile Methodology
0
1
DB2
2015
1
IBM Websphere MQ
0
1
Jenkins
0
1
REST
0
1