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Dandura
dandurafranklin@gmail.com
904-234-0188
8654 Greatpine Lane West
Jacksonville, FL 32244
Information Systems Analyst
13 years experience W2
0
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Average rating
59
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Summary

Certified Microsoft Technology Associate with a strong background and exceptional understanding of SQL and relational database management systems.

Experience
Mortgage Loan Processor
Banking/Financial
Aug 2016 - Jun 2018
Jacksonville, FL
  • Efficiently processed over 1000 mortgage loans and home equity lines from origination to closing.
  • Ensured bank collateral was secured by verifying insurance, flood, inspection, and other items required within compliance with bank and federal policy.
  • Ordered loan verification documents and conducted subsequent follow up with customers and internal contacts as needed.
  • Surpassed monthly goals of closed loans and received occasional recognition for great customer service.
  • Developed pipeline management tools to aid in organization and effectiveness.
Compliance Customer Service
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Intermediate Automated Information Systems Analyst
Information Technology
Mar 2014 - Jul 2016
Jacksonville, FL
  • Provided system administration technical support for NTCSS servers (Linux Operating System)
  • Released and print batch reports as required.
  • Assisted with desktop, laptop and printer usage in a Call-Center environment via telephone communications with end-users.
  • Transported equipment using a vehicle between multiple facilities within the assigned work service area as directed by Site and Technical Leads
  • Administered data backups and ensured data recoverability.
System Analysis Technical Support System Administration Linux Database Backups
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Database Administrator
Government
Dec 2007 - Jan 2013
Jacksonville, FL
  • Performed Ad-hoc Queries, Database Installations, Upgrades and Configurations on Nalcomis(OOMA) System.
  • Ensured regular operation and availability of SQL server database, and tuning of databases for optimal performance.
  • Managed internal databases, from planning and testing stages through implementation and support.
  • In-depth understanding of security and backup procedures to ensure database integrity.
  • Developed and Optimized Stored Procedures and Functions using T-SQL.
Database Backups Database Installation Database Upgrades DBA SQL Server T-SQL Stored Procedure SQL
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Psychology
Tennessee State University 2001
Related Courses
Intro to SQL Certificate - Florida State College,
Certifications
MTA 98-364: Microsoft SQL Server 2008 Database Fundamentals
Skills
Database Backups
2016
8
Database Installation
2013
6
Database Upgrades
2013
6
DBA
2013
6
SQL
2013
6
SQL Server
2013
6
Stored Procedure
2013
6
T-SQL
2013
6
Compliance
2018
2
Customer Service
2018
2
Linux
2016
2
System Administration
2016
2
System Analysis
2016
2
Technical Support
2016
2
Analysis
0
1
Data Entry
0
1
Database Management
0
1
EDI
0
1
Logistics
0
1
Microsoft Excel
0
1
Microsoft PowerPoint
0
1
Microsoft Word
0
1
OpenShift
0
1
SQL
0
1
Training
0
1