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John
Senior Analyst
22 years experience W2 Jacksonville, FL
Actively seeking
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John
Senior Analyst
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Microsoft Office Risk Assessment Analysis Call Center Quality Assurance Compliance Microsoft Excel Auditing Mortgage Loan Processing MS SharePoint
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Recent Experience
SR. GROUP PREMIUM ADMIN ASSOCIATE 12/19 - present
Employ Process Improvement Microsoft Excel Microsoft Office Quality Control Risk Assessment Risk Management
SR. OPERATIONS ANALYST 05/19 - 08/19
Microsoft Excel Microsoft Office Agile Methodology Change Management Analysis Documentation Risk Management Incident Management Stakeholder Engagement Testing Methodologies Test Planning Analysis Auditing Business Development Call Center Change Management Compliance JIRA Mortgage Loan Processing MS InfoPath MS SharePoint Quality Assurance Quality Control Risk Assessment Risk Management
BUSINESS ANALYST - BUSINESS OVERSIGHT & STRATEGIC SUPPORT 11/10 - 07/18
Analysis Stakeholder Engagement Business Analysis Auditing Cabling Business Requirements JIRA CASE Manual Testing Pages MS SharePoint Project Management Quality Assurance Regression Testing Waterfall UAT Quality Control Change Management Process Improvement Business Development Technical Writing Microsoft Excel Microsoft Office Microsoft Publisher Analysis Auditing Business Development Business Requirements Call Center Change Management Compliance Functional Testing Incident Management Integration Testing JIRA Mortgage Loan Processing MS InfoPath MS SharePoint Project Management Quality Assurance Quality Control Regression Testing Risk Assessment Risk Management
Summary

Dedicated professional with diverse experience across financial institutions and mortgage banks poised to develop and manage client-based partnerships that add value, increase profitability, and promote long-term growth.In addition to the fifteen years of mortgage banking and government-sponsored enterprises experience, I bring twenty years of operations expertise in the financial industry.In addition to my work experience, I bring an area of expertise within mortgage compliance reviews, internal audit, litigation, mortgage operation processes and controls, banking and project management.Mission focused and results driven, I am a self-motivated hard worker that fully understands the importance of timely task completion and timeline management.I work well in an independent or team setting and possess the skills that align with the objectives of an organization.My core competencies include excellent communication and time management skills related to a fast-paced work environment within a team setting.

Top 5 Skills
SkillsProficiencyLast Used
Microsoft Office
2020
Risk Assessment
2020
Analysis
2020
Call Center
2020
Quality Assurance
2020
Education and Certifications
Associate's in Business Administration& Management
Florida State College at Jacksonville, 2010 - 2013
Accounts Receivable/Accounts Payable , 2019
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:Up to 50%
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen