Erik
erikdorr@lab33inc.com
904-729-1896
Jacksonville, FL 32235
Systems engineer
14 years experience W2
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Average rating
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Summary

  • Results-driven IT professional with over 20 years of experience in IT support, specializing in system management and automation.
  • Demonstrated expertise in implementing resilient, high-availability, and secure networks.
  • Proficient in driving automation initiatives to streamline deployment, training, and support processes.
  • Skilled in data analysis to optimize system performance and resource allocation.
  • Adept at aligning IT capabilities with business objectives. 
  • Strong problem-solving skills and a self-motivated approach to tackling challenges. Outstanding communication, leadership, and customer service skills.
  • Core competencies:  System Configuration | Cloud Services (Azure and AWS) | Scripting and Automation | Patches and Updates Management | Security Measures | Imaging and Deployment | Virtual Machine Management | Issue Tracking and Resolution| Process Automation | System Hardening | Upgrades and Refreshes
  • Technical Proficiencies: Operating Systems: Microsoft Windows Server and Desktop, Linux, VMWare, Domino, OSX / Server Applications & Services: Microsoft SQL Server, Exchange Server, Active Directory, Group Policies / Tools & Technologies: Microsoft Endpoint Configuration Manager (SCCM), Office 365, Windows Deployment Services, Symantec Endpoint Protection, Windows Defender, Bitlocker, MDT, Tenable Security Center/Nessus, MIM 2016, PDQ Deploy, VxRail / Networking: TCP/IP, DNS, DHCP, VLAN, Routing, Switching, Subnetting, Firewall, VPN, NAT, OSI Model, Wi- Fi (802.11x), MPLS, BGP, OSPF, SNMP/ Cloud Platforms & Services: IaaS, AWS, Azure, RaaS / Scripting & Programming: PowerShell, .NET, C#, Python, Perl, SQL, C++, JSON, JavaScript, VBScripts, Batch/ Data Analysis: Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), Pandas, NumPy, and Matplotlib /  DevOps: Docker, Jenkins, Git, Kubernetes/  Machine Learning: TensorFlow, Scikit-learn, Keras

Experience
Education
Skills
Customer Service
2023
10
Windows XP
2014
10
Windows
2023
26
Information Technology
2023
23
Troubleshooting
2023
23
PowerShell
2023
19
Project Management
2023
19
Windows 7
2021
19
System Administration
2023
17
Documentation
2023
15
Microsoft Server
2023
15
Office 365
2023
15
TCP/IP
2023
14
Technical Support
2023
14
Windows Server
2023
14
Desktop Support
2023
13
DNS
2023
13
Group Policy
2023
13
MS Active Directory
2023
13
Network Support
2023
13
Process Improvement
2023
13
Python
2023
13
Architecture
2023
11
Auditing
2023
11
Change Management
2023
11
Database Backups
2022
11
SQL Server
2023
11
Virtualization
2023
11
Cloud Infrastructure
2023
10
Lotus Notes
2019
10
Microsoft Office
2023
10
Disaster Recovery
2019
9
MS Azure
2023
9
MS SCCM
2023
9
Training
2023
9
Microsoft Exchange
2019
8
Network Administration
2020
8
SQL
2023
8
VMWare
2022
8
Information Security
2022
7
Mobile Devices
2022
7
Data Center
2021
6
Network Security
2019
5
Vendor Management
2023
5
Bitlocker Encryption
2019
4
Cyber Security Architect
2021
4
Cisco
2023
3
Application Deployment
2017
6
AWS
2023
6
C#
2017
6
Data Migration
2017
6
Mitigation
2017
6
Regulatory Reporting
2017
6
Software
2017
6
Windows 8
2017
6
Linux
2021
5
Malware
2020
5
Database Design
2021
3
Audit
2019
2
Customer Deliveries
2019
2
Data Security
2019
2
Implementations
2021
2
Analytics
2023
1
Boomi
2023
1
Data Analytics
2023
1
Devops
2023
1
Gateways
2023
1
IMAGE
2023
1
Machine Learning
2023
1
MS MDT
2023
1
Scripting
2023
1
.NET
0
1
Analysis
0
1
Approach
0
1
BGP
0
1
C++
0
1
Cyber Security
2021
1
Data Analysis
0
1
Database Maintenance
2021
1
Database Upgrades
0
1
DHCP
0
1
Docker Containers
0
1
Elasticsearch
0
1
ELK
0
1
Firewall
0
1
Git
0
1
IaaS
0
1
JavaScript
0
1
Jenkins
0
1
JSON
0
1
Kibana
0
1
Kubernetes
0
1
logstash
0
1
Microsoft Identity Manager
0
1
MPLS
0
1
MS MAM
2021
1
NAT
0
1
Nessus
0
1
OSI
0
1
OSPF
0
1
Perl
0
1
Remote Project Management
2021
1
Scala
2021
1
SNMP
0
1
Splunk
0
1
Systems Engineer
2021
1
VBScript
0
1
Virtual Desktop
2021
1
VLAN
0
1
VPN
0
1