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IT Sr. Systems Analyst
22 years experience W2 Jacksonville, FL
Actively seeking
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IT Sr. Systems Analyst
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System Analysis SDLC Project Management Agile Methodology Scrum SQL Systems Engineering Project Planning Stakeholder Engagement BSA
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Recent Experience
IT Sr. Systems Analyst 01/16 - present
Agile Methodology Project Management Scrum SQL System Analysis
Systems Specialist III 01/06 - 01/16
Lane Lead 01/15 - 01/16

Solutions-oriented IT Professional with a proven track record of increasing skills related to various system activities and IT Operations for fast-paced, high-volume telecommunications and information technology services providers.

  • A deep understanding of leading billing software, billing methodologies, and process management from user, team member, and lead levels.
  • Exceptional interpersonal skills able to work effectively with all users across the company at all business and technical levels.
  • Adept at promptly and thoroughly mastering new technologies, with a keen awareness on new industry developments and the evolution of next-generation enterprise systems solutions.
  • High level of technical proficiency, excelling at creating, implementing and training of processes and procedures, testing and implementation of solutions aimed at streamlining operations, reducing costs, and improving productivity and data quality.
  • Skilled at conducting detailed analysis of business systems and processes (BSS and OSS), used in design and development of technology solutions aimed at supporting real-world billing issues. Agile & Waterfall/ Requirement Analysis/ Systems Analysis/ IT Project Management/ End User Training & Support / Product Development & Implementation/ Software Regression Testing/ Data Migration/System Implementation/ Process & Procedure Documentation & Implementation/ IT & Billing Operations/ UAT & QA Testing/ Provisioning/ Customer & Data Triage / Line Number Portability/ Telecom Taxation/ Telephony / SDLC/ OSS & BSS/ SQL/ Technical Proficiencies Billing Systems: Intec
  • CBP, Integration Management
  • in

Top 5 Skills
SkillsProficiencyLast Used
System Analysis
Project Management
Agile Methodology
Education and Certifications
Electrical Engineering
Colorado School of Mines
ITIL Certification, eTom Certification, Advanced MS Access, Advanced UNIX, Advanced SQL programming,,
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen