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Luis
Systems Support Engineer-Citrix Engineer
38 years experience W2 Denver, CO
Actively seeking
Luis
Systems Support Engineer-Citrix Engineer
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System Administration Windows Citrix Project Management Provisioning Windows Server XenAPP Netscaler SQL Data Center
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Recent Experience
Systems Support Engineer - Citrix Engineer 02/17 - present
Agile Methodology Auditing Citrix Database Backups Desktops Devops EMC iSCSI MS Azure Netscaler Project Management Scrum SQL Veritas Veritas NetBackup XenAPP XenDesktop Windows Tivoli Citrix Provisioning Server Hyper-V VMWare Gateways Documentation Test Planning SSL Provisioning Project Planning Load Balancing Compliance Data Center ServiceNow Windows 7 VM
IT Systems Engineer 07/16 - 02/17
Agile Methodology Auditing Citrix Database Backups Desktops Devops EMC iSCSI MS Azure Netscaler Project Management Scrum SQL Systems Engineering Veritas Veritas NetBackup XenAPP XenDesktop Network Infrastructure Windows SOX Microsoft Excel FTP Analysis
Sr. Systems Architect, Team Lead 03/14 - 07/16
System Architecture Agile Methodology Cisco Citrix Network Security VMWare Windows Server Windows vSphere Scrum ITIL Database Maintenance Analysis
Summary

An outstanding IT Professional with over 25 years of progressive experience supporting enterprise-level computing infrastructures and applications. Proficient in the diagnosis, planning, and implementation of practical strategies for complex technical matters and requirements. Using the ITIL Framework to guide all aspects of my tasks. Worked in many industries: Healthcare/Oil and Gas/Technology/Public and Start-Ups. A dependable, results-focused individual possessing excellent organizational, analytical, and oral/written communication skills. Areas of expertise include enterprise virtualization and storage, cloud computing, scripting automation, and server and network support.

Expertise

  • Citrix Certified Professional, Citrix Virtual Apps and Desktops.
  • Rolled out Windows 10 VDI Solution using: OnOrem Resources, MS Azure, & Citrix Cloud.
  • Implemented Citrix App Layering XenDesktops using Windows 10, taking advantage of the Elastic Layer Assignment.
  • DevOps proficient using automation tools to automate tasks to speed up processes and provide consistency. Agile, Scrum, Disciplined Agile, and Scrumban competent.
  • Expert IT Security Analyst, performed many HIPAA Assessments and Audits, including Sarbanes-Oxley IT Audits for public companies.
  • Continuous ITSEC Vulnerability Compliance, Performed Print Server Management duties and Patch Cycles for Windows O/S and Applications.
  • Active Directory Administrator of the multi-sites environment in a 20012 R2/2016 mixed mode or pure 2012 R2 domain and forest level environment, using Group Policy Objects to manage security in the infrastructure.
  • Data Center Management: Access Control, Fire Control, Cooling Distribution, Power Distribution.
  • Implemented and managed Appsense Environment Manager to push profile folder redirections, mapped drives, unique registry, session data, and printer settings to users.
  • SAN Administration, using iSCSI and Fibre Channel connections with Dell Equallogic and EMC Storage equipment.
  • Maintained, created, administered a vast Application Library in XenApp, using Citrix Provisioning Services; Versioning, Device Collections, and vDisk tools. Managed various AV/AS Solution: Symantec Sophos, Kaspersky, TrendMicro, McAfee, etc.
  • Built and maintained Citrix Gateways / Netscalers; Load Balancing, Gateway Virtual Servers, Cloudbridge, and Managed SSL Certificates.
  • Installed, configured, and administered MS SQL 2008 - 2016 Servers. Created databases, implemented maintenance Plans. Able to troubleshoot all issues.
  • HP / IBM / Dell Server Hardware procurer, installer, configurator, administrator, supporter.
  • Extraordinary communicator creating meticulous and detailed documentation of procedures, processes, and instructions. Adjusting the communication to the specific audience.
  • Implemented and performed daily incremental and weekly & monthly full backups of critical data and systems using Veritas NetBackup, Tivoli, NTBackup using B2D and Tape technology.

Top 5 Skills
SkillsProficiencyLast Used
System Administration
2013
Windows
2020
Citrix
2020
Project Management
2020
Provisioning
2020
Education and Certifications
Associate's in Computer Science
Norwalk Community College 1997
Attended in Aeronautical Engineering
Northrop University 1985
Citrix Certified Associate - Virtualization (CCA-V),
VMWare Certified Professional (VCP-5),
Preferences
Availability:
Willing to relocate?:Yes
Relocation preference
Jacksonville, FL ; Miami, FL ; Tampa, FL ; Orlando, FL
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen