Uploaded File
Deana
DeanaMSnyder@gmail.com
804-382-2095
Jacksonville, FL 32225
System Engineer-SCCM Administrator
2 years experience W2
2
Recommendations
Average rating
20
Profile views
Summary

Experienced SCCM Administration with a demonstrated history of working in the many different industries, including Healthcare, Financial/Banking, etc, Skilled in SCCM, Software Documentation, Troubleshooting, Technical Support, Virtualization, Also a Real estate professional with a Bachelor of Arts (BA) focused in Human Relations - Minor in CIS from High Point University.

Experience
Network Administrator
Telecommunications
Nov 1999 - Nov 2001
Mebane, NC
  • Exchange 5.5 Administrator: created, deleted, modified accounts and distribution lists, and exported/imported lists
  • Systems Management Server Administrator 2.0 / Project Lead for implementation of SMS: configured site, remote control, built queries, sent out packages, built collections, generated reports based on software and hardware inventories
  • Migrated 1.x primary site to SMS 2.0. Migrated 270+ users to new primary SMS site and domain
  • Project Lead for BMC Patrol implementation: configured NT servers and Unix boxes to report health of boxes
  • Migrated 270+ users from ISP mail to Exchange mail. Imported, exported and created accounts
  • Installed and configured NT workstation, server, Terminal Server, Citrix servers, 95, 98 & 2000 NOC Analyst: troubleshooting of customer issues, related to T1s, ATM, Data and Voice, using Sonoma View, Passport, Exceed, Harris, Net Boss, SNMP, TCP/IP, remotely accessing phone switches
  • Troubleshooting of issues with remote dial up, VPN, multiple vendor applications, printers, MS Office products
  • Created user accounts, Exchange accounts, distribution lists, vendor application accounts

Worked with TBS – Metasolv, Remedy, Stargate trouble ticket systems

Network Administration Printers Switches TCP/IP VPN BMC Patrol BMC Remedy SMS SNMP
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Human Relations
High Point University, 1987 - 1991
Minor: CIS
Record has not been verified.
Skills
SMS
2019
16
MS SCCM
2020
15
Patch Management
2020
15
SQL
2019
15
Compliance
2019
12
Technical Support
2019
12
Visual Basic
2019
5
BMC Patrol
2001
2
BMC Remedy
2001
2
Btrieve
2004
2
Compaq
2004
2
Microsoft Exchange
2004
2
MS Active Directory
2004
2
Network Administration
2001
2
Printers
2001
2
SAN
2004
2
SNMP
2001
2
Switches
2001
2
System Administration
2020
2
TCP/IP
2001
2
VPN
2001
2
Windows Server
2020
2
Frame Relay
1999
1
LAN
1999
1
UNIX
1999
1
VMWare
2020
1
WAN
1999
1
Windows
2020
1
Cabling
1997
1
Documentation
0
1
Laptops
0
1
PowerShell
2020
1
Virtualization
0
1
VoIP
0
1