F1 is a leading provider of high-end software outsourcing services, specializing in enterprise application development, system integration and business automation tools, with industry-specific software expertise in utility, financial and telecom industries.

Focus on business initiatives / programs supporting multiple applications, including the Customer Information System (CIS), Field Collection System (FCS), Field Deployment Manager (FDM). Some major efforts have included: IT Stability Initiative:

• Role: Overall Project Manager
• Managed multiple service providers to analyze and correct stability issues within the data centers and systems to provide more stable environments for the call centers and business to operate more efficiently. MLC19 Meter Installation Check Initiative:
• Role: Overall Project Manager
• Managed multiple service providers to create a method to electronically record data in the field that was being tracked manually that allowed business to record IURC compliance within the systems and operate more efficiently. Secure Banking Initiative:
• Role: Program Manager
• Managed the oversight of multiple IT teams performing a Current State Assessment of programs and systems with regard to the data protection of sensitive data. Initiated and managed multiple projects to implement data protection methods to secure the data in transit and at rest. Integrated Refresh: *
  • Meter Reading Bundle: Field Collection System (FCS), RouteSmart and Field Deployment Manager (FDM)
  • hardware and/or software version upgrades for the meter reading and meter shop departments. Coordinated the work with IBM, TCS and WiPro as well as the Statement of Work with Itron and procurement from RouteSmart and ESRI for ArcGIS products. Managed the full application development lifecycle from concept to system and user acceptance testing crossing Application Development and Infrastructure using task dependency tracking. Coordination with the meter reading departments and maintained a war room for support the Go Lives.
  • Oracle 12c Upgrade: Managed the database upgrade and testing of five applications and two supporting systems. REBECCA J. HOLMES www.linkedin.com/in/beccaholmes OF 3 Automated Billing Factor Entry:
  • Role: Project Manager
  • Created a web-based application built upon a newly conceived, multi-use reusable framework that allowed the business to replace a manual excel spreadsheet process of reviewing and approving billing factor for rates and operate more efficiently.
  • Successfully documented the system, following organization's Project Management Methodology and passing SOX gate reviews.

$18B company with over 1.5M vehicles in service. Department Manager, Level III 2008

• 2015 Focus on large-scale business initiatives / programs. Managed department of 45 with direct reports consisting of 2 Senior Managers, 2 Production Support Managers and 4 Application Development Managers. Program Manager on major redesign initiatives and Senior Manager on major program initiatives. Fleet Consolidation and Integration Program:
• Oversaw rental system changes, supporting Fleet Consolidation.
• Created Fleet Bridge Application, keeping vehicle usage in sync between 2 disparate rental systems after major acquisition that allowed business to consolidate fleet and operate 20% more efficiently. Customer Pricing & Billing AR Program:
• Managed Legacy customer changes for main rental system and changes for Rental Financial Systems (RFS), allowing consolidated billing and better support for customers PeopleSoft Financial implementations
• Managed the credit card team through audits, PCI compliance, database upgrades, bank certifications and Point of Sale hardware changes. International Acquisition Support Program:
• Managed system changes and tracked multiple projects within and dependent upon main rental system, allowing French subsidiary locations to begin using system for rental fulfillment and to operate within main rental system.
• Consolidated reporting for business and increased visibility to new European operations by managing system changes. Odyssey Modernization Program:
• Served as Program Manager Lead for project coordinated 12 project teams crossing Application Development and Infrastructure using Microsoft Project Server milestones and task dependency tracking in order to upgrade front-end Oracle Forms screens, hardware implementation to Oracle iTanium servers and two Oracle database upgrades.
• Created 7 new modernized applications, replacing Odyssey functionality by tracking 840+ objects to be handled within scope of program with overall $25M forecast spanning 4+ years, allowing 30% of forms to be decommissioned, saving in overall maintenance costs and tracking Program well within budget.

SWANK MOTION PICTURES, St. Louis, MO