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John
Johnny_gary@outlook.com
919-931-6171
Raleigh, NC 27602
Senior Project Manager
34 years experience W2
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Summary

  • 15+ years of experience in Project Management
  • 6+ years of experience in Data Center/ Server Systems migrations
  • Proficient with SDLC Agile, Scrum and Waterfall methodologies
  • 15+ years of experience with databases - including SQL Server, Oracle, and Db/2
  • Industries: Technology, Banking, Pharma, Manufacturing, and Education

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  • Certified Project Management Professional specialized in e-Business Transformation projects
  • Over fifteen years of experience in Project Management
  • Currently enrolled in AGILE Scrum Master Certification, Target completion Feb 7, 2020. -
  • IT Security Compliance 27001
  • Proficient with SDLC Agile, Scrum and Waterfall methodologies
  • Performed Application development, Integration and web hosting
  • Led teams in the migration efforts for CQ applications to AEM 6.0.
  • Directed cross-platform support services team for Software Packaging and distribution of software Images and Patch Management using ITCM, SSCM technologies for global End User Services
  • Managed Request for Service for content publishing and workflow proceeding for Web Hosting.
  • Proficient experience with databases - including SQL Server, Oracle, and DB2
  • Managed the implementation of Cloud backup solutions, NetBackup or Tivoli Storage Manager into Data Centers consisting of NetApp, IBM or EMC
  • Experienced in MS Project, Outlook, Lotus Notes, SharePoint, Visio, KCS, Db Symphony, Windows 7, WebEx and MS Office Suites to facilitate team collaboration and stakeholder communications
  • Led test planning and project execution activities with clients for Secure Virtual Desktops on Demand for test execution, defect reporting and communication of status/metrics to stakeholders
  • Expertise with DB2, SQL, PL1, Rexx, Notes Script, C++, C# on using client server techniques
  • OS - Windows, Unix
  • Hardware platform - Physical Servers (Dell/HP), XEN Hyperconverged Platform, Backup
  • Virtualization technologies - VMware, Acropolis Hypervisor (AHV), Hyper-V
  • Cloud – Azure/AWS
  • Storage Technology - All flash/SSD solution, SAS/NL-SAS drives, Storage processor, IOPS, etc
  • Enterprise Management Tools - SNOW/Remedy/HP
  • Networks – LAN, WAN
  • Strong presentation skills

TECHNICAL SKILLS

  • Web Hosting (Virtual Private Cloud)
  • Vendor Management
  • Experience on Windows
  • IIS
  • Inet
  • SAP
  • WebSphere
  • JBoss
  • MQSeries
  • AEM
  • CQ Content Management environments
  • Infrastructure Test Management
  • VMAX
  • HP Symmetry
  • Data Domain Network Access Storage
  • Storage Network Access systems
  • Team Connect
  • MS Project
  • MS Offices Suite
  • WebEx
  • Windows Configuration
  • Virtual Machines
  • VMWARE
  • AWS
  • SCCM/ITCM
  • Citrix and ISEC

Experience
Senior Project Manager
Manufacturing
Jul 2019 - Dec 2019
Greenville, SC
  • Managed end-user computing Client projects in the implementation of Field Service Support to dedicated customers and agile problem solving with cross-functional global teams.
  • Responsibilities included Planning, Knowledge Transfer, Definition of the processes for the delivery based on Statement of Work for third parties, Specific, New Service Support Request for Information technology services, hiring and training of the agents and the field engineers.
  • Served as the point of contact for deployment and rollout after testing. Supported End User Computing activities for successful implementation and for integration into PMO IPP including defining, preparing and coordinating all subsidiary tasks and resources required to accomplish those tasks related to client readiness & compliance.
  • Led project team in release planning of user stories, Prioritized backlogs and conducted daily Sprint Meetings.
  • Led cross-functional team in replacement of end of life equipment and migration of Virtual Desktop Infrastructure implementation of Modern Platform of DXC's into BMW Data Centers for Financial Services and Corporate sectors.
  • Extensive experience with Change Management, CMDB, ITSM, Service Now, MS Project, Jira, MS Office, and Client communications.
Agile Methodology Change Management Data Center JIRA MS Project PMO Project Management Compliance Problem Solving ITSM CMDB
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Senior Project Manager
Information Technology
Nov 2018 - Feb 2019
Cary, NC
  • Managed multi-functional teams in the delivery of the Dallas to Sandy Data Center Move for Fiserv Payment Card (PCI) Workstream.
  • Responsibilities included: completion of all pre-assessment, readiness and remediation tasks, managing and maintaining project plan including scope, cost, risk, and schedule.
  • Supported activities for successful implementation and for integration into PMO IPP including defining, preparing and coordinating all subsidiary tasks and resources required to accomplish those tasks related to client readiness & compliance.
  • Served as Scrum Manager overseeing distributed infrastructure system upgrade that resulted in the opening of two new distribution and training centers.
  • Led project team in release planning of user stories, Prioritized backlogs and conducted daily Sprint Meetings.
  • Proficient in Data Center/ Server Systems migrations
  • Directed team in the completion of network inventory, diagrams, card flow, firewall review and Vulnerability scan remediation.
  • Used MS Excel and MS Project to develop executive-level reports that illustrated project status and statistical significance of work results and earned value metrics.
  • Oversaw discovery in the current environment, design and migration planning, setup of parallel environment, UAT and Sync data in from DC to target Data Center to go live.
  • Key deliverables included: Tenable scans, Penetration Testing, and PCI Assessments remediation plan for network, workstations, and servers in the Data Center and Call Centers.
  • Expertise with MS Project, MS SharePoint, Visio, MS Office Suite, Office 365, Smart Sheets and WebEx.
Data Center Microsoft Excel MS Project MS SharePoint MS Visio PMO Project Management Project Planning Scrum UAT Compliance
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Program Manager
Information Technology
Dec 2017 - May 2018
Research Triangle Park, NC
  • Led a cross-functional team to drive implementation of cloud computing solutions for Cisco Virtual Lab Services (Global).
  • Produced and delivered product requirements documentation with prioritized features and justification.
  • Managed technical service requests and requests for proposals (RFPs) from concept to roll out in support of Cisco's financial and engineering departments (Lotus Notes, Web Sphere Db/2, and Pervasive Computing products and services).
  • Drove the Business Management Operations Processes (BTOP) for the development and process improvement of the Financial and Engineering departments for the coordination, monitoring, controlling and review of the work concerning their conformity to agreed technology and architecture standards and objectives.
  • Owned Daily reporting, chargebacks, assets, dashboards, and analytical needs of the company.
  • Developed goals, strategies, and plans needed to achieve the BI vision and build the capabilities.
  • Built and supported BI business cases, BI Return on Investment (ROI) with Cisco Virtual Labs Services.
  • Developed Cost Model for lower-cost storage limiting impact on the overall revenue generated from Enterprise Storage.
  • Program Manager (PM) for Cisco Marketing IT SaaS products.
  • Provided oversight and coordination for Cisco's Anti Malware Prevention (AMP) deployment in all Cisco Labs.
  • Provided operations
  • Intelligent health, performance and capacity management with predictive analytics business Automated costing, usage metering and service pricing of virtualized infrastructure.
  • Managed the procurement, build, test and implementation of Virtual Lab Services.
  • Produced Oracle BI Dashboard and Customer Metrics Dashboard of CLVS inventory, costs and service availability.
  • Expertise with Asset management, VMWare, AMP, Toolbox, Rally, Microsoft Azure and AWS. Cisco's UCS, Chargebacks, MS Project, MS Office Suites, Oracle, Windows, Linux environments and monitoring tools such as Nagios, Graphite.
Asset Management MS Project Process Improvement Program Management Cisco Cloud Computing Windows VMWare Oracle Linux Nagios MS Azure
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IT Project Manager
Chemicals/Pharmaceuticals
Apr 2017 - Jun 2017
Clayton, NC
  • Led IT Security Project Assessment for the site. Directed team and stakeholders through the PMO Gates for approval.
  • Defined project scope and analysis for Security threats and vulnerabilities for the site.
  • Created project plan, estimated cost and completed project impact assessment reports for PMO.
  • Security Idea Areas included Badge system and physical access of the site, Firewalls, Remote Access, SEIM, Databases, SPLUNK, SCADAs, Servers, Monitors, BTMS, Switches, Printers and Workstations.
  • Conducted weekly status meetings with the project team and held Bi-weekly meetings with IT Management and key stakeholders.
  • Reviewed SPLUNK will be used for, Domain areas for SPUNK and discussed with Transition Team use of SPLUNK.
  • Experiences with MS Project, Visio, MS Office Suites, SharePoint and CA Clarity, ISeC, Vulnerability Scanning, Whitelisting, Splunk, Windows, XP, Win7, Win 03, Network Domains Expertise in cGMPs& U.S. & international drug manufacturing regulations. Operated under FDA regulations & guidelines as they relate to computer-based information & automation systems and GXPs.
MS Project MS SharePoint MS Visio PMO Project Management Project Planning Stakeholder Engagement Splunk
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IT Project Manager (Release Management)
Banking/Financial
Nov 2016 - Jan 2017
Raleigh, NC
  • Led strategic projects in the delivery of Online Banking solutions for consumer mergers and acquisitions.
  • Managed multiple vendors, business areas and their products in requirement development, analysis, and prioritization of projects, including test planning, execution and defect management to closeout projects.
  • Served as the single point of contact in the remediation of data issues for conversion on accounts. Technologies used Windows OS, WebEx, SharePoint, MS Project, and MS Office Suits
  • Implemented Online banking solution and registered over 90,000 users to Closeout project and turned to Production Support Team, quality assurance, control of documentation and post-implementation review.
  • Reviewed /Tracked incidents with business partners for enhancements, prioritization, classification, owner for closure.
  • Managed Product Releases and Change Management for upgrades and enhancements for Online Banking System solution using Service Now Configuration Management Toolssupporting build, deployment, and testing and release process in the waterfall model.
  • Tracked and reported user registration counts, incident status and service delivery metrics
  • Provided dashboards reflecting statistical significate of call volume data. Time to resolve, wait time, hold time, abanded, etc.
  • Managed account mergers, conversions, Bill pay, and Issuance, Master Card, and Credit Cards services
  • Produced daily reports with MS Excel to import data insert Pivot tables to illustrate Daily Call Volumes, Registration Counts, Call Metrics, defect logs and customer satisfaction rates.
Change Management Configuration Management Microsoft Excel MS Project MS SharePoint Project Management Quality Assurance Waterfall Database Upgrades
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Project Manager/Infrastructure Test Environment Manager - Core Clearing Transformation
Banking/Financial
Dec 2015 - Jul 2016
Cary, NC
  • Managed projects involving the design and implementation of solutions based on customer requirements including those using SAAS Customer Intelligence software.
  • Defined the environment needs and End-to-End testing and system integration testing.
  • Established the Quality Management Plan (QMP) and documented standards and procedures established, by the Core Clearinghouse Integration Transformation Program (CCIT), for ensuring quality software is followed throughout the software development life cycle (SDLC). These areas included: Functional Specification, Technical Design Specification, Code, Test Plan/Test Cases, and acceptance Criteria to guarantee that the standards and procedures established.
  • Planned the systems (WINDOWS OS) setup and configurations and rolled out the test environment for OTC's Derivatives and Clearinghouse derivatives; The unified End to end solution included (IIS Services, Database Connectivity, User API Interfaces, Catching technology (Coherence and Hazecast)and Databases (Oracle) via a Private Cloud Windows server deployment.
  • Responsible for creating and deploying builds on various environments, testing in the built environment and release to test team on scheduled time.
  • Provided program governance using ITIL Framework for Incident, Management workarounds, problem management, change management and release management.
  • Provided DB managed service in the capital markets of application development and maintenance to meet the goals and objectives as per client and customer agreements.
  • Defined Test Environment needs, plans, and set up for an end to end test environment management and implementation for projects in a stream with Core Clearing Transformation Program.
  • Served as a Senior Business Intelligence Solution Architect on two separate projects, corporate loans, and investment services.
  • Involved in requirements study, design reviews, and analysis of input/output flow.
  • Documented BI launch pad guide for users to explore new features.
  • Managed the setup and configuration of the Static Hub test environment.
  • Created environment map and implement Infrastructure documents and processes to support the environment.
  • Experienced with user interfaces, data service, cache strategies, storage, performance and databases used in Java Application Platforms ASP.NET in a Windows/OS environment in an AGILE environment.
  • Experienced with procurement and coordination of certificates keys for public and private application domains Technologies used included JavaScript, J2EE, MS Visio, JIRA, MS Project, dBRas, and MS Office Suites Extensive use of collaboration tools included, WebEx, SharePoint, BOXX, Messenger, ServiceNow, and Link.
Agile Methodology Application Development Business Intelligence Change Management Incident Management JIRA MS Project MS SharePoint MS Visio Private Cloud Problem Management Quality Management Release Management SaaS Systems Integration Solutions Architecture Data Services ITIL
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Support & Operations Manager
Chemicals/Pharmaceuticals
Jul 2015 - Dec 2015
  • Managed Global Team in the support of Services Management, Incident Management of day to day operations, hosting systems and services including Web Hosting, DB Support L2 and L3 Application Support, Change Management, Incident Management, Problem management governance, offshore coordination, customer relations, vendor relations and hosting admin support.
  • Provided oversight and coordination for Content publishing requests for CQ6.6/AEM web hosting.
  • Chaired Customer Meetings with the support team for on governance on activating Pages, Assets, Themes designs to publish the environment.
  • Led teams in the migration efforts for CQ applications to AEM 6.0. Managed request for service from for content publishing and workflow proceeding for the web site.
  • Provided oversight and direction on Global Digital Support services for Operations Desk, Hosting, DB Support, Application Support, DMP Support Change Management, Support governance, Offshore Coordination, Customer relationship.
  • Created Online Dashboards from the pull of data relating to Hosted sites, Business Areas, Platforms, Technology, Site dashboard, Production, Decommissions, in development, redirects, etc.
  • Technologies Supported included: Web servers: Apache, Windows, IIS: App servers: Websphere, Jboss, CQ/AEM, Epic server: Databases: MSSQL, MYSQL, Oracle Technology Frameworks: Java, Dot Net, PHP, Static HTML; JavaScript, Tools: Akamai, Google Search Appliances, Mail server/VPN/DMP/SRET/Pydio in a Cloud hosting environment.
  • Business Units Supported (Global) included; Stiefel, Europe Consumer Healthcare BSP, NA Pharma, JointVenture ConsumerHealthcare, US Consumer, Consumer Healthcare BSP, Consumer, Europe Consumer RD, International Consumer, Corporate, International Pharma, Europe Pharma, Consumer US, US Pharma, NA Consumer.
  • Oversaw over employees involved in the delivery process and held employees accountable for carrying out the required processes and tasks.
  • Provided support on service Assets and Configuration, Change and Release Management using ServiceNow.
  • Managed network infrastructure and Cloud Hosting for websites and application system services including network deployment, data center, storage, and virtualization technologies.
  • Provided resource management allocation, risk mitigation, development of project plans and communication plans.
  • Led internal system readiness, service request, upgrades, interfaces, reports, troubleshooting and testing in support of over 1600 web sites and service availability support for over 300 Cloud Servers on the HP network.
  • Extensively used Collaboration tools included, WebEx, SharePoint, ServiceNow BOXX, Messenger and Link Warehouse application.
Change Management Data Center Incident Management MS SharePoint Problem Management Project Planning Release Management Application Support Virtualization ServiceNow Network Infrastructure Database Upgrades
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Project Manager US
Banking/Financial
May 2015 - Jul 2015
  • Led system development migration project for the Banks Global Exposure Systems GEMS to a Java Application Platform.
  • Met with global teams in the planning, design, build, test and deploy upgrades to 2500 files, 261,000 lines of code, Upgraded Web Logic Server (10.3), JavaScript, JDK 1.6, Maven, Google Web tools, Guice and Oracle Coherence in a Windows Environment.
  • Managed project thought promotion to production for the Collateral Management Unit.
  • Managed project milestones, budget, status, risks, and issues.
  • Used PPM Clarity to report project status and change management to track project performance.
  • Expertise in Waterfall, AGILE, and Iterative workflows, MS Project, MS Visio, Excel, MS SharePoint, and collaborations tools.
  • Orchestrated Data Masking for Development and Testing environments to secure customer information.
  • Managed project plan for quality, timeliness of design, build and implementations of work product for the Visa Account.
  • Led requirement reviews, analysis of architecture and designs, estimation, staffing, and risk planning for an enterprise solution.
Agile Methodology Change Management Microsoft Excel MS Project MS SharePoint MS Visio Project Management Project Planning Waterfall Windows BEA WebLogic GeMS
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Sr. Project Manager - Program and Project Transition and Transformation Services
Information Technology
Aug 2014 - Oct 2014
Durham, NC
  • Led IT Security Project Assessment for the site. Directed team and stakeholders through the PMO Gates for approval for IT Security Hardening across the Data Center.
  • Led Desktop End User Services Transition plans from Brookfield Power US Holding American Co to Fujitsu Data Center.
  • Gathered resource to define workstreams, develop WBS, Authored Project Charter, Coordination of Skill Transfer, Asset discover, due diligence, purchase hardware via procurement.
  • Service Management Support Services provided: Remote support, Desk Side Support, Dispatch Support, IMACD, Platform Engineering, BreakFix, Image and Patch management, PC Antivirus, Anti Malware, Personal Firewalls, Audio Visual, Managed Mobile and Assent Inventory.
  • Procured and installed 27 Fujitsu Servers and provided the coordination and setup of Windows OS Server Configurations for ITCM scalability services to support 321 Sites across the US and Canada.
  • Managed procurement of servers for scalability to client sites, Coordinated server, and ITCM installs and network support service for Audio Video Conferencing, Remote, and dispatch Desktop Support and Field Engineering services via Fujitsu Cloud hosting support US and Canada customer sites.
  • Directed cross-platform support services teams for Software Packaging, Image and Patch Management, ITCM, SSCM. Symantec, PC Antivirus and Malware, Citrix, RSA Security management, VIP Support.
  • ServiceNow Reviewer / Approval/Reject the Change to indicated GXCP and regulatory factors have been taken into account as necessary.
  • Platform Engineering, Mobile Managed Devices and permitting/licensing for the required services.
  • Led Knowledge Transfer sessions with technology teams to ensure operational readiness with approved Operations Procedures Manuel with PMO and Gate Reviews.
  • Extensive use of MS Project, SharePoint, MS Office Suites, Visio and CA Clarity.
MS Project MS SharePoint MS Visio PMO Project Management Windows ServiceNow Data Center Stakeholder Engagement
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Project Manager - Release Manager
Banking/Financial
Oct 2012 - Aug 2014
Cary, NC
  • Provided setup and service support oversight and guidance to Global Service Desk Support Operations for Windows OS environment for Deutsche Bank Infrastructure tools and service support.
  • Monitored, tracked service availability and resource allocation for service calls.
  • Responsible for all of the Secure Desktop on Demand services for every aspect: SLA, Request, Builds, DbRas, Coordination, Profiling, IBAC Recertification, IBAC Release and Distribution, baseline Firewall changes reporting and CRM in a Service Orientated Architecture environment.
  • Responsible for all customer client communications.
  • Acted as a single point of contact for each project request engaging in Secure Desktop on Demand Virtual Machine Service.
  • Worked closely with cross-functional technical teams to provide client-friendly reports.
  • Interfaced with all company roles in the delivery of the project, DBras, Build Team, Capacity planning, Global change management, IT Security, Profiling and recertification/retirement Admins.
  • Directed teams using SDLC Waterfall, Iterative and Agile process.
  • Managed team of 6 Project Managers in PMO for every aspect: SLA's, RFPs, Service Request, Builds, Dbras, Coordination, profiling for the end to end SDOD Service Delivery.
  • Expertise with Excel Pivot tables, MS Project, Status reports, Daily Team Huddles, Onboarding and customer and client communication.
  • Created daily dashboards reflecting different bits of Dbras Service Request data to use for reporting upward to the senior management team that transformed into actionable insight.
  • Oversaw the project manager of the end to end rollouts of Secure Desktop on Demand (SDOD2) virtual services globally for bank personnel.
Agile Methodology Change Management CRM Microsoft Excel MS Project PMO Project Management SDLC Waterfall
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Project Lead - ISD Corporate Systems Program Management
Consumer Goods
Jul 2011 - Sep 2012
Bentonville, AR
  • Accountable for managing medium to large complex projects using an SDLC and creating lifecycle deliverables including detailed project plan, risk, and issues management to ensure project goals are accomplished using IT industry best practices.
  • Led cross-functional team though project initiation to implementation of an SAP Online e-Invoicing solution for Wal-Mart Real Estate Division that automated processing from purchase orders to payment in SAP.
  • Transitioned project from waterfall development to the AGILE methodology to begin the Iterative phase that accelerated schedule and reduced cost.
  • Held daily standup meetings, sprint planning, sprint reviews.
  • Tracked number of Stories Accepted, Stories planned and Stories completed.
  • Project managed enterprise-wide RSA Archer system upgrade.
  • Formed upgrade plans for IT Infrastructure including Windows, IIS, GRC, Load balance and SQL databases and storage for virtual and physical systems, Led Infrastructure upgrades for development, lab, certification and production systems environment.
  • Provided the coordination, setup and implementation of a new Incident Management System with 3rd Party Cloud Computing hosting provider Global Alert Link in support of Emergency Management Office support using GIS technologies including master data from Data Warehousing team.
  • Developed work plans, schedules, and budgets in a high matrix environment.
  • Extensive use of Clarity, Workbench, MS Project, Visio, and MS Office suites to facilitate team collaboration and stakeholder communications.
  • Provided CA Clarity Executive level Dashboard Metric Reports reflecting program sustainability. Past Start date/Finished Date, allocations of resources, unapproved hours, unfiled roles, ETC/ Allocations.
  • Strong expertise in PMO compliance and Gate Reviews.
Agile Methodology Cloud Computing Data Warehousing IIS Incident Management MS Project MS Visio PMO Program Management Project Management Project Planning SDLC SQL Stakeholder Engagement Waterfall Database Upgrades Compliance
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Project Manager - Information Technology Operations
Biotechnology
Apr 2011 - Jul 2011
  • Drove information technology operations infrastructure transition projects in accordance to business goals and objectives.
  • Managed team project plans, schedules, budgets, and risks.
  • Led coordination of Cisco Switches and Circuits for the implementation of new EMC SAN and NAS connectivity in Data Center.
  • Led Data Center consolation efforts in the data center/networks, stacking and racking, hardware, storage, backups, database setup and implementation of EMC's Avamar, Isilon, VMAX, Symmetry, Data Domain Network Access Storage and Storage Network Access systems for company divisions.
  • Facilitated the execution of data center projects through the IT functional resource and strategic application platforms requiring high-performance computing.
  • Oversaw the execution of project deliverables while obtaining outstanding customer satisfaction.
Data Center MS Visio Project Management Project Planning
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Project Manager - E-Commerce Digital Computing
Banking/Financial
Sep 2010 - Mar 2011
Glen Allen, VA
  • Led team on single sign-on user id cleanup migration with online banking and credit card services.
  • Utilized project management skills and expertise to rapidly produce risk management plan including the assignment of recovery priorities, recovery time and point objectives.
  • Developed roadmaps, work breakdown structures, detail project plans with input from core teams.
  • Created statement of work, business case, project goals, required resources, work breakdown structure, schedule and conducted meetings.
Project Management Project Planning Risk Management
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Infrastructure Project Manager
Information Technology
Feb 1988 - Apr 2010
  • IBM Corporation (Apr 2010 - Aug 2010)
    • Infrastructure Project Manager
  • Freelance IT, INC. (Dec2008 - Apr 2010)
    • President
  • NC Community College System Office (Sep 2006 - Aug 2008)
    • Business Technology Analyst/Project Manager
  • IBM/Nissan/Capital One Bank (Oct 2005 - Sep 2006)
    • Project Manager - Enterprise Data Center
  • RBC Centura Bank (Aug 2005 - Oct 2005)
    • Project Manager
  • North Carolina Department of Public Instruction (May 2004 - Dec 2004)
    • Project Manager
  • IBM (Jul 2000 - Apr 2004)
    • Project Manager, Software Group, Global e-Business Transformation World Wide Operations
  • IBM (Oct 1998 - Jul 2000)
    • Project Manager - Infrastructure/Web/Notes Analyst
  • IBM - Global Services and NSD (Feb 1988 – Sep 1998)
    • Integration Programmer
Data Center Project Management
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Edit Skills
Non-cloudteam Skill
Education
Master's in Project Management
George Washington University 2001
Bachelor's in Management Information Systems
Ramapo College of New Jersey 1981
Certifications
ITIL Foundations Certification
2007
PMP Certification
Project Management Institute, PMI
Six Sigma Yellow Belt
Scrum Master Certified (SMC)
2020
Skills
Project Management
2019
27
Data Center
2019
23
MS Project
2019
5
Agile Methodology
2019
4
PMO
2019
4
Change Management
2019
3
SDLC
2014
3
Waterfall
2017
3
Incident Management
2016
2
Microsoft Excel
2019
2
MS Visio
2019
2
Project Planning
2019
2
JavaScript
2015
1
Cloud Computing
2018
1
Compliance
2019
1
CRM
2014
1
Data Warehousing
2012
1
Database Upgrades
2017
1
IIS
2012
1
JIRA
2019
1
MS SharePoint
2019
1
Problem Management
2016
1
Program Management
2018
1
Release Management
2016
1
SQL
2012
1
Stakeholder Engagement
2017
1
eCommerce Strategies
2000
1
Network Security
2000
1
Requirements Gathering
2000
1
Risk Assessment
2010
1
UNIX
2000
1
.NET
2015
1
Adobe Flash
0
1
Apache
2015
1
Application Development
2016
1
Application Packaging
0
1
Application Support
2015
1
ASP.NET
0
1
Asset Management
2018
1
AWS
0
1
BEA WebLogic
2015
1
BMC Remedy
0
1
Business Intelligence
2016
1
C#
0
1
C++
0
1
Cisco
2018
1
Citrix
2014
1
CMDB
2019
1
Configuration Management
2017
1
Content Management
0
1
Data Services
2016
1
Database Backups
0
1
Database Maintenance
2016
1
DB2
0
1
Desktop Support
2014
1
EMC
0
1
Epic
2015
1
FDA
2017
1
Firewall
2017
1
GeMS
2015
1
HP
0
1
HTML
0
1
Hyper-V
0
1
IBM WebSphere
2018
1
IBM Websphere MQ
0
1
IMAGE
0
1
Integration Testing
2016
1
ITIL
2016
1
ITSM
2019
1
J2EE
0
1
Java
2015
1
JBOSS BRMS
0
1
JDK
2015
1
LAN
0
1
Linux
2018
1
Lotus Notes
0
1
Maven
2015
1
Motion
2015
1
MS Azure
2018
1
MySQL
2015
1
Nagios
2018
1
NetApp
0
1
Network Infrastructure
2015
1
Network Support
2014
1
Office 365
2019
1
Oracle
2018
1
Pages
0
1
Patch Management
0
1
PCI
2019
1
Penetration Testing
2019
1
PHP
0
1
Private Cloud
2016
1
Problem Solving
2019
1
Process Improvement
2018
1
Quality Assurance
2017
1
Quality Management
2016
1
Rexx
0
1
Risk Management
2011
1
RTP
2015
1
SaaS
2016
1
SAP
0
1
SCADA
2017
1
Scrum
2019
1
Scrum Master
0
1
ServiceNow
2015
1
Solutions Architecture
2016
1
Splunk
2017
1
SQL Server
0
1
Systems Integration
2016
1
Test Planning
0
1
Timeline
2015
1
Tivoli
0
1
UAT
2019
1
Vendor Management
0
1
Virtualization
2015
1
VMWare
2018
1
WAN
0
1
Windows
2018
1
Windows 7
0
1
Windows Configuration
0
1
Windows Server
2016
1
Xen
0
1