Verizon Wireless Scope: As Project Manager, planned, schedules, and
conducted interviews with business systems owners to generate
Automation Anywhere RPA opportunities for TCS.
? Facilitated working sessions with Network and Operations, Engineering,
and Verizon Enterprise Solutions group to effectively review and track
Robotics Process Automation use cases.
? Led Agile Scrum team that developed 10-12 BOTS each sprint enterprise
wide, with hard and soft savings of $1.8 to 3 million and 100k hours.
? PWC Scope: To design and develop a Cognitive Artificial Intelligence (AI)
Assistant automated chatbot that will revolutionize the way a Big 4 auditing
firms deliver services and products to its clients and 3500 partners.
? Developed strategy for Chat-bot content, as well as managed and created
content for Workday EIB and Benefits Module AIP to NLP conversions.
? As an interim Scrum Master, utilized VSTS to create, track tasks, triage
and refined the product backlog to increase product backlog items (PBI)
commitments by 50% - the scrum teams increased velocity - in turn
allowed the team to work 2 sprints an ahead saving the project $30k.
? As a Business Analyst, Developed Camunda Models using BPMN and
JavaScript that was converted into xml and parsed out for BPMN execution
in Microsoft Azure PaaS backend platform for custom mobile app (iOS and
Android native apps), web app, and Google Chat.
? As Product Owner, led scrum teams which provided application integration
and data migration from Microsoft Azure Cloud for 35 systems - critical for
the virtual assistant to communicate with each system (e.g., Salesforce,
Workday, Talentlink, Vantage, Calm, G-suite, AmexGBT, SAP Concur,
MyMetrics, and MyEngage).

Managed business/functional requirements for new product development in Marketing and Sales IT department, in which, produced a high level Business Requirements Document (BRD) and Step Action Plan for every step of the software development life cycle in regards to procurement, implementation for an in-house built and over-the-counter systems for business partners. Build architecture roadmaps, monitor industry trends and directions develops and presents substantive technical recommendations to senior management.

Oversaw the successful release of State of Florida Online Voter Registration website and mobile application by cross-functionality with internal development team stakeholders (Front and Backend Developers, API Engineers, and User Interface Developers), Florida Department of Elections, (67) Supervisors of Elections, Department of Transportation, Front and Backend Developers, API Engineers, and User Interface Developers.

• As Project Manager/Product Owner, groomed backlog, maintained all project artifacts, and facilitated all Agile Scrum Events which led to a decrease of 10% work hours each sprint increment.
• Created Business Requirement document (BRD) and Functional Requirement document and maintaining the Requirement Traceability Matrix (RTM) related document. Maintained all project artifacts such as Functional Requirements Documentation (FRD), RACI, and UAT-test plans and scenario documents. Produced 5+ levels of UAT including functional, regression, user acceptance, data integration and performance of product life cycle, and in return afford the scrum team to meet its goal two sprints ahead of the production date.

Prepared, scheduled and led meetings between enterprise business and technical resources and multiple vendors in preparation for demonstrations and site visits resulting in more efficient and productive meetings with fewer follow up questions and communications. * Conducted an inventory of all Florida State department and agencies financial systems and created a functional master project plan that audit for 400+ job streams, into 24 streamlined work breakdown structures. Produced the business case that included every step of SDLC and consulting selection of an ERP (enterprise resource planning) financial operations system (Oracle E-Business Suite (10.7) & PeopleSoft, Microsoft Dynamics, SAP FICO) to replace the legacy system and two months before the deadline saving the state 25% of the project budget for staffing ($150K).

Led an initiative to change business process system methods, procedures, policies and workflow affecting Medicare/Medicaid claims in compliance with government processes such as HIPAA/ EDI formats and accredited standards ANSI.

• Helped developed an analysis process for pre-production live EMR practice infrastructure work flow that became enterprise standard.
• Collaborated in data migration/integration projects of newly merger and acquisitioned lines of business into configurations Xcelys claim processing systems which provided a 20% reduction in schedule worktime. Designed status reports with the use of Tableau, PSQL, SQL, and SASEG to lead project meetings with senior management and resource managers.

Adecco/Sans Consulting Inc Project Manager/Business Analyst (Contractor) Worked with project teams to establish and manage software development lifecycle to migrated customer legacy database Intercity Service Agreement (ISCA) to Automated Processing System (APS) using SQL Server 2012 Express. * Created an automation script which reduced weekly processing time by 125 hours, saved $125K in staffing hours, and successfully completing project by 12 weeks. Maintained the accuracy of critical data flows and elements used in Basel III Risk-Weighted Assets (RWA) Exposure calculations and other risk calculations while interacting with stakeholders from Technology, Finance Reporting Operations (FRO), Finance & Risk Infrastructure (FRI) & other business function areas.

Senior Transfer Agent Researched and perform analysis on over 200 mutual funds to increase profitability and financial goals for shareholders and financial advisors. Fostered guidance and coaching to KYC Analysts to improve overall total customer quality output from 87 to 100%.

BOTS each sprint enterprise wide with hard and soft savings of $1.8 3 million and 100k hours. automated chatbot that will revolutionize the way a Big 4 auditing firms deliver services and products to its clients and 3500 partners.

• Developed strategy for Chat-bot content, as well as managed and created content for Workday EIB and Benefits Module AIP to NLP conversions.
• As an interim Scrum Master, utilized VSTS to create, track tasks, triage and refined the product backlog to increase product backlog items (PBI) commitments by 50%
• the scrum teams increased velocity
• in turn allowed the team to work 2 sprints an ahead saving the project $30k.
• As a Business Analyst, Developed Camunda Models using BPMN and JavaScript that was converted into xml and parsed out for BPMN execution in Microsoft Azure PaaS backend platform for custom mobile app (iOS and Android native apps), web app, and Google Chat.
• As Product Owner, led scrum teams which provided application integration and data migration from Microsoft Azure Cloud for 35 systems
• critical for the virtual assistant to communicate with each system (e.g., Salesforce, Workday, Talentlink, Vantage, Calm, G-suite, AmexGBT, SAP Concur, MyMetrics, and MyEngage).