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Shannell
Program/Project Manager
20 years experience W2 Mc Kinney, TX
Actively seeking
Shannell
Program/Project Manager
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Agile Methodology Waterfall Project Management Auditing Project Planning Program Management Training Business Analysis ERP Application Development
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Recent Experience
Program/Project Manager 02/17 - present
Agile Methodology ERP MS Visio Project Management Project Planning Waterfall Systems Integration Continuous Improvement Application Development Infrastructure Management
Program Manager 07/16 - 01/17
Agile Methodology ERP Program Management Project Planning Waterfall Analytics
Project Management Services/Program Manager 08/12 - 05/16
Agile Methodology Application Development Change Management ERP Microsoft Excel MS SharePoint Performance Management Program Management Project Management Project Planning Quality Assurance Quality Management Scrum SDLC Stakeholder Engagement Waterfall Salesforce MS Dynamics Application Support
Summary

Competencies

Project Management Office (PMO) - Program Management - Product Development - HL7 Implementations - Project Scheduling - Governance - Risk and Compliance - Agile - Waterfall - Quality Assurance - Merger and Acquisitions - Document Management - SOX Compliance - Finance - PCIDSS Writing - Auditing - GxP - ISO (9001, 9002, 14000, 27002) - 21 CFR Part 11 - ITIL - SDLC - Business Design - Functional Requirements Change Management - Vendor Management - IT Operations - Infrastructure/System Migrations and Upgrades Medicare - Medicaid - Worker’s Compensation - Electronic Medical/Health Records (EMR/HMR) - CCDA - Team Building and Mentoring - Training and Development - Crystal Reports - Earned Value Management (EVM) Contract Management - Technical Writing - Technical and Business Acumen - Healthcare (Provider and Payer) Strategic Planning - Process Improvement - Employee Management - Account Management - Cloud Environments

Technical proficiencies

Microsoft Office - Windows 10 - MS Project - Oracle - Hyperion EPM - Citrix - UNIX - BMC - Adobe - Salesforce Epic - SharePoint - Smartsheet - FirmEx - Visio - NimSoft - EDI - ANSI - Finance - eClinical Works - Trizetto - Jira - Google Analytics 360 - NEXTGEN - Cerner - QicLink - LuminX - Caliber RM - Tech Excel - Microsoft Dynamics - Business Intelligence (BI) - CMMS Customer Relationship Management (CRM) - Kronos - ADP - PayChex - HCM Clarity - NetSuite - HealthAxis Rally (CA Agile System) - Customer Management System (CMS/ICMS) - Info-Sys - Luminex - PRISM - Microsoft EPM - Web InterChange - Pardot - Drupal - Magento - McKesson

Program and Project management

  • Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client/customer goals, creating detailed project road maps, plans, schedules, and work breakdown structures
  • Led teams across broad technical, financial, and business disciplines
  • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
  • Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments
  • Thorough knowledge of the full range of principles, concepts, methodology associated with program and project management including conversion, configuration, and implementation
  • Led design and multinational rollout of robust, scalable and secure Electronic Data Interchange (EDI), Enterprise Resource Planning (ERP), and Point-of-Sale (POS) systems for clients/customers
  • Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions
  • Managed large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from acquired client/customer companies
  • Directed global rollouts of new software and systems
  • Responsible for programs, projects, and acquisitions ranging from $250,000 to $400,000,000
  • Implemented and directed Project Management Offices (ePMO)
  • Integrated payroll systems with third-party vendors (Salesforce, SharePoint, Microsoft Dynamics)
  • Produced technical, business, and economic feasibility studies for project ideas
  • Planned project progress (defined sub-goals, milestones and tasks, time and resource planning)
  • Managed several infrastructure projects
  • Developed, executed, and audited tests plans
  • Managed project personnel responsible for the implementation of the project tasks (hold and chair regular works meetings, motivate staff, manage conflicts and crises)
  • Monitored project progress and success (assess risks and hazards to the success of the project and take appropriate measures for avoidance)
  • Reported status and progress of new business partners as well as adoption and utilization (i.e., use of Client product) of existing partners in Salesforce
  • Analyzed and processed the project experiences (best/worst practice)
  • Ability to motivate others at all levels in the achievement of the organizational goals
  • Excellent analytical and problem-solving skills
  • End to End M&A Integration experience including Pre-Acquisition Planning and Post-Merger Integration
  • Due Diligence, Execution, and Integration of M&A Projects
  • HR M&A Projects Management
  • Recognized and developed recommendations for potential new work
  • Experienced in analyzing and streamlining systems to increase productivity
  • Ability to prioritize a broad range of responsibilities efficiently and effectively
  • Developed quotes, bids, and proposals for various businesses (RFI and RFP submission and response)
  • Interacted with business, technical, internal and external resources on new and existing implementation solutions and partners
  • Supported process improvement of workflow, endeavors to stay current with technology trends, industry standards, and Client/customer strategy
  • Defined data goals, objectives, strategies, and standards

Management & Training

  • Manager: scheduled and conducted training, maintained work schedules, performance reviews quarterly and annually
  • Manager of Project Management Office (PMO) and Project Management Services (PMS)
  • Experience in screening, processing, and hiring new employees. Maintained employee relations, training, benefits, counseling, weekly schedules, coordination of employee activities, and wage and salary administration
  • Developed and maintained a working relationship with multiple offices with respect to input required for multiple projects
  • Managed audit resources through risk assessments, planning, and discussions with management
  • Provided direction or works in conjunction with and provided support to on-going teams
  • Experience in operations and training of employees, measured pre- and post-training performance to validate the effectiveness of training
  • Analyzed individual, team, and organizational skill and knowledge gaps, developed and conducted classroom and web-based training
  • Led audits covering operational, financial, information technology business processes
  • Established and maintained compliance with project budgets
  • Worked with internal and external clients/customers to organize the various components needed to initiate, run, and conclude major projects
  • Coordinated schedules and activities, placed orders for supplies and services, and tracked progress and results

Clients and Vendors

US Airforce - US Army - AT&T - Verizon - Abilis Energy - CAMS BlueWire Technology - Dell - Sprint - OneSource Guide IT - Konica-Minolta - Premier Healthcare Exchange - BAS Windstream - Plateau - Tech Excel - Emdeon - Anchor Benefit Consulting - Assured Benefit Administrators - Comprehensive Cost Solutions - Plexus Group - ConMed Healthcare Management - HFN Global Care - Devon Health Services - E.S. Beveridge & Associates - Lone Star - Employer Plan Services - Caprock - Trizetto - Employee Benefit Concepts - Evolutions - Providence Insurance and Administrative Services - HealthSmart - SF Administrators - Integra - Administrative Group - Cigna United Group Programs - HealthMarkets - Professional Benefit Administrators - Shasta Administrative Services Hawaii Medical Group - The Washington Hospital - Lexington Hospital - Akron General Hospital - Sharon Regional Simplifi - Roxborough Memorial Hospital - Robert Wood Johnson University Hospital - Red Card - Denver Health Warren General Hospital - Hoboken University Medical Center - Southern Ocean County Hospital - Christ Hospital VPay - Bayshore Community Hospital - St. Luke’s Healthcare - St. Vincent’s Hospital - Aetna - Indiana Medicaid WellPoint - United Health Group - Blue Cross Blue Shield - Kaiser Permanente - Wellcare - Amerigroup - Optum McKesson - State of New York - Illinois Medicaid - Computer Associates - Smart Data Solutions - Cerner - World Trade Center Health Program: Mount Sinai - Rutgers University (Robert Wood Johnson Medical School) - Downstate Medical Center (Kings County) - State University of New York (Stony Brook) Northwell Health - New York University School of Medicine

Top 5 Skills
SkillsProficiencyLast Used
Agile Methodology
2020
Waterfall
2020
Project Management
2020
Auditing
2011
Project Planning
2020
Education and Certifications
Attended in Chemistry
University of South Carolina 1999
Attended in Biology
Hillsborough Community College 1990
PMP Certification - in progress,
PSM Certification - in progress ,
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen