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Sara
ssangha5051@gmail.com
703-728-5051
Arlington, VA 22246
Director Quality Assurance
19 years experience W2
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Average rating
175
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Summary

  • A versatile, intuitive, and results-driven Executive-level leader well-versed in all aspects of Software Quality Assurance and adept at delivering high-quality enterprise systems for commercial and government clients, recognized as a fair and equitable team leader.
  • Highly passionate about all forms of technology, with advanced skills in cloud computing/tools. A skilled communicator who is capable of aligning technology teams with strategic business objectives to deliver on customer commitments successfully.
  • Demonstrated good analytical skills and well-reasoned judgment and decision making in identifying and conveying complex issues and institution-specific strengths and weaknesses.
  • Proficient in leading productive and efficient team meetings, ensuring that team members are adequately informed and can communicate project interactions and arrangements to ensure the success of the project.
  • Capable of driving organizational change by leveraging people skills, process talents, and objective setting practices and possesses a strong record of success in fast-paced and demanding environments.
  • Possess excellent verbal and written communication skills with good interpersonal, managerial, and organizational skills to communicate with different departments and the public and work in a fast-paced and demanding environment.
  • Outstanding leadership skills and vision to drive the department, ability to multi-task, and work under pressure and strict deadlines, can work in collaboration with a team or individually to achieve success and goals.

Accomplishments

  • Obtained ISO 9001 Certification and implemented process improvement QA program to increase the number of attainable government contracts and revenue at QuantaDyn
  • Creation and implementation of a QA Methodology, Test Management Plan, Usability Testing, Defect Management Plan, Code Migration Plan, test scripts, automation, overall test policies and procedures and Workflow Processes at Sagence Learning
  • Implemented an innovative Quality Assurance framework throughout the enterprise organization at American Public University System
  • Achieved significant cost reductions and enhanced revenue generation using quantifiable improvements to the SDLC process through specializing in requirement management, functional, API, and data testing strategies
  • Implemented a successful Artificial Intelligence platform for learning concepts enabling advanced insights to client challenges and execution at Scriyb leading to greater student retention

Skill Areas:

  • Excellent Communication Skills
  • Leadership
  • Startup Companies
  • Strategic Planning
  • Process Improvements
  • Relationship Building
  • Staff Optimization
  • System Development
  • Business Development
  • Budget Planning
  • P&L
  • Complex Problem-solving
  • Agility
  • Strong Work Ethic
  • Data Analytics
  • Artificial Intelligence
  • Team Leadership
  • User Experience
  • Training & Development
  • Cross-Functional Team Collaboration
  • Policy Development
  • Change Management
  • Project Management
  • Problem/Conflict Resolution

Certifications

  • Certified Quality Auditor Certification
  • Lean Six Sigma Black Belt
  • Certified Scrum Master (CSM)
  • Certified Software Test Manager (CSTM)
  • Certified Test Foundation Level (CTFL)
  • International Software Testing Qualifications Board (ISTQB)
  • Certified 508 Compliance Tester
  • Best Practices in Requirement, Test & Project Management
  • Certified ITIL Foundation Concepts
  • Cloud Computing - Core Concepts
  • Penetration Tester
  • EU GDPR Data Protection Officer
  • Business Development Foundation

Technical Skills

  • Tools: WinRunner, QTP, Load Runner, Test Director, QC, Empirix, Grinder, TOAD, Teradata, Visual Studio 2017, BrBugz, JIRA, PVCS, Visual Source safe, JAWS, OTM, SOAPUI, JMETER, DOORS, Postman, Selenium IDE, BrowserStack, Jenkins, Git, GitHub, AWS Cloud, Microsoft Test Manager, TFS, SharePoint, Citrix, VMware, Confluence, Araxis, ExamDiff, WAT, Cucumber, Salesforce, Minitab, Microsoft Office 365, Jasper, Balsamic, OWASP ZAP 2.7.0 Tableau Desktop 10, MicroStrategy, POP, Moqups, Axure, Azure, Eclipse, SVN, Appium
  • Programming Languages: VS.Net, VB.Net, C#, J2EE, Java, Visual Basic, Test Script Language, COBOL, VB Script ASP.NET, .NET, HTML AngularJS, Python, Ruby
  • Operating Systems: Windows 10, 8, 7, XP, UNIX, Apple IOS, Apple OS, Android
  • Databases: SQL Server 2000/2005, MYSQL 2017, Oracle 8i, Microsoft Access 2003
  • Other: Microsoft Project 2016, Word, Excel, Visio 2016, Lotus Notes, Microsoft Office 2016, MS FrontPage 2003, ADFS

Languages Known

  • English and Dutch

Experience
Education
Master's in Cyber Security
American Public University
Bachelor's in Chemical Technology
University of Rotterdam
Certifications
Pharmacy Assistant, Zadkine College, Rotterdam, PMP (Exam scheduled
Certified Quality Auditor Certification
Lean Six Sigma Black Belt
Certified Scrum Master (CSM)
Certified Software Test Manager (CSTM)
Certified Test Foundation Level (CTFL)
International Software Testing Qualifications Board (ISTQB)
Certified 508 Compliance Tester
Best Practices in Requirement, Test & Project Management
Certified ITIL Foundation Concepts
Skills
Quality Assurance
2022
13
Project Management
2022
12
Test Planning
2022
9
Product Management
2019
7
Regression Testing
2022
7
JIRA
2022
6
Test Case Preparation
2017
6
UAT
2022
6
Auditing
2021
5
Automated Testing
2019
4
Compliance
2014
4
Vendor Management
2022
4
Backend Testing
2022
3
Black Box Testing
2017
3
Budget Management
2022
3
Change Management
2022
3
CMMI
2012
3
Commercial
2022
3
Construction
2017
3
Cucumber
2017
3
DoD
2022
3
Functional Testing
2017
3
MS Office
2022
3
Process Improvement
2022
3
Scrum
2017
3
Scrum Master
2017
3
Selenium
2017
3
Smoke Testing
2017
3
Audit
2014
2
Agile Methodology
2018
1
Cisco
2018
1
Performance Management
2019
1
Project Planning
2018
1
Quality Management
2019
1
Risk Management
2018
1
Appium
0
1
HP Loadrunner
0
1
HP QTP
0
1
Jenkins
0
1
Jmeter
0
1
Microsoft Excel
0
1
MS Excel
0
1
MS Project
0
1
MS SharePoint
0
1
MS Visio
0
1
Postman
0
1
Python
0
1
SQL
0
1
Strategic Planning
0
1
SVN
0
1
UNIX
0
1
Usability Testing
0
1
VMWare
0
1
Languages
Dutch, Fluent/Bilingual