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Denise
bcopacetic1@gmail.com
352-397-8810
Jacksonville, FL 32225
Program Director
18 years experience C2C
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Average rating
81
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Summary

  • Patient-focused and performance-driven Clinical Operations Director with extensive experience identifying and resolving roadblocks to program success.
  • Develops team efficiencies that increase internal performance, expedite the resolution of complex issues, and ensure the timely delivery of clinical services.
  • Continually focused on achieving business objectives and satisfying patient needs by implementing, leading, and monitoring the effectiveness of health programs.

Skills

  • Clinical Policy Development
  • Federal & State Regulations
  • Risk Management
  • Program Management
  • Budgeting Relationship Building
  • Joint Commission Regulations
  • Team Development
  • Continuous Process Improvement Team/Cross-functional Leadership
  • HBO Process Improvement
  • Community Education
  • Project Management

Experience
Education
Associate's in Nursing
Pasco-Hernando State College 1995
Certifications
Anderson
Wound Care Certification
Skills
Project Assistant
2014
5
Project Management
2014
5
Registered Nurse
2010
5
Nursing
2010
4
Budget Management
0
1
Budgeting
0
1
C-Level Management
2014
1
Microsoft Excel
2014
1
MS Excel
2014
1
Process Improvement
0
1
Program Management
0
1
Program Management
0
1
Risk Management
0
1