Uploaded File
add photo
Jason
jason.e.ross@outlook.com
540-760-7679
1526 Flat River Dr Apt 215
Charlotte, NC 28262
Senior Storage Engineer
10 years experience W2
0
Recommendations
Average rating
15
Profile views
Summary

  • Skilled and motivated IT generalist with over 10 years of eclectic hands-on experience.
  • Exhibits a high degree of knowledge, resourcefulness, work ethic and initiative.
  • Demonstrates excellent written and verbal communications skills.
  • Leverages a broad scope of knowledge and experience to ensure expectations are exceeded.

Experience
Senior Storage Engineer
Information Technology
Apr 2018 - present
Salaried/Full Time
  • Authored and implemented an automated configuration change reporting system using Powershell, GitHub, MSSQL and Jenkins.
  • Successfully completed non-interruptive rolling ONTAP 9 upgrades from 9.1P3 to 9.3P8, and from 9.3P8 to 9.5P5.
  • Routinely completed disk, shelf, ACP and Service Processor firmware updates as recommended by vendor best practices.
  • Scripted and automated auditing tasks, including deduplication settings, "stale" SnapMirror relationships and volume snapshots.
  • Provided individualized mentorship and training in storage, virtualization, networking and general IT infrastructure concepts.
  • Planned, documented and executed Netapp AFF hardware refreshes, storage migration and decommissioning of EOSL hardware.
  • Worked with security professionals to resolve vulnerabilities identified in NetApp protocol and system configurations.
  • Conducted root cause analysis and instituted quick resolution for a variety of incidents impacting access to business-critical storage.
  • Assisted Unix Administrators with troubleshooting and resolving showmount-related NFS access and automount problems.
  • Collaborated with DBAs and VI engineers to design, document and test a virtualized, fully redundant MSSQL clustering solution.
  • Conducted storage capacity management operations, including aggregate expansions, volume migrations and shelf additions.
  • Planned, deployed and configured Windows Server 2016 servers as PCI-compliant systems administration platforms.
  • Completed annual PCI assessment questionnaires and applied compliant security configuration and controls to storage systems.
  • Instituted transparent data encryption through the use of keyed Self-Encrypting Disks and NetApp Volume Encryption.
  • Provided consultation, guidance and assistance to colleagues on a variety of Powershell scripting projects.
  • Operated proficiently within a robust Change Management process, abiding by scheduling, briefing and approval requirements.
  • Authored technical documentation on certificate renewals, ONTAP and firmware upgrades, and incident escalation steps.
  • Responded to after-hours emergency outage calls, and conducted root cause analysis to resolve business-impacting issues.
Database Upgrades Firmware Jenkins NetApp NFS PowerShell Scripting System Administration UNIX Windows Windows Server
Remove Skill
Lead SAN Administrator
Information Technology
Sep 2016 - Apr 2018

Contract/Full Time

  • Implemented a tiered SnapManager for Exchange transaction logs backup design to eliminate LUN fill-ups and related outages.
  • Authored and implemented Powershell-based tools for generating NetApp SAN performance reporting and analysis.
  • Implemented a VMFS datastore design to optimize aggregate commitment and improve Storage DRS recommendations.
  • Conducted NetApp storage performance analysis in support of SQL database optimization and troubleshooting.
  • Completed routine Brocade fiber channel port error analysis in response to path loss and performance degradation.
  • Frequently provisioned and attached volumes, qtrees and LUNs to hosts in fiber channel and ISCSI environments.
  • Assisted other product group owners in troubleshooting instances of general Windows system performance degradation.
  • Audited and remediated cases of user and organization CIFS share data found unprotected by SnapVault and SnapMirror.
  • Continued training of junior-level administrators on relevant IT skills such as Powershell, zoning, and Windows administration.
  • Troubleshot and resolved physical hardware-related issues impacting Windows Server network and fiber channel connectivity.
  • Generated and submitted certificate requests, retrieved and installed signed SSL certificates for NetApp management.
  • Completed routine failed disk, power supply and module replacements for SAN systems and Windows servers.
  • Conducted point-in-time backups and restores of VMware virtual machines and their respective Raw Device Mappings.
  • Assisted customers with restoration of lost or deleted share data from tiered SnapVault snapshot retention archives.
  • Completed enterprise-wide audits of SAN storage in the interest of identifying and deleting unused volumes, qtrees and LUNs.
  • Travelled internationally to physically remove FlashCache cards in support of enterprise-wide DataONTAP 8.2.4P4 upgrades.
  • Provisioned and attached NFS exports to ESXi hosts and ISCSI storage to Exchange servers on Clustered ONTAP systems.
  • Conducted off-hours work in response to emergency outages and scheduled maintenance for systems, as was required.
Adobe Flash Brocade Database Backups Database Upgrades NetApp SAN VMWare Windows
Remove Skill
Lead SAN Administrator
Information Technology
Jul 2013 - Sep 2016

Contract/Full Time

  • Established and maintained cascading SnapVault and SnapMirror relationships for backup and restoration.
  • Managed aggregate, volume and LUN capacities on enterprise Cluster Mode and 7-Mode systems.
  • Authored and utilized Powershell scripts for Active Directory and SAN administration, auditing and configuration.
  • Served as team technical lead and storage liaison for engineering and integration efforts.
  • Configured and maintained SnapDrive and SnapManager on SAN-attached Exchange and SQL servers.
  • Provisioned, configured and attached LUNs through Fiber Channel fabrics and multipathed ISCSI.
  • Responded to and resolved on-site and off-site service outages and accessibility issues.
  • Provisioned and presented NFS exports for ESXi hosts and CIFS shares for Windows users.
  • Created, configured, documented and maintained Brocade fiber channel zoning configurations.
  • Configured trunks, port aggregation and LACP on Juniper and Cisco data center switches.
  • Conducted SAN to SAN data migrations supporting equipment decommissioning and upgrades.
  • Completed routine hardware maintenance of data center servers, cabling and storage equipment.
  • Administered ESXi hosts and virtual machines in a VMware-centric enterprise environment.
  • Installed and configured fully-functional Server 2008 R2 and Server 2012 Microsoft failover clustering.
  • Managed virtual machine RDM disk creation, attachment, presentation, formatting and backup.
  • Configured weekly NetApp SAN performance and capacity reporting with DataFabric Manager.
  • Routinely restored customer and server-facing data using NetApp volume snapshots.
  • Coordinated with on-site vendor support to establish enforce engineering and operational best practices.
  • Trained junior-level administrators on the skills and knowledge required to be effective and well-rounded team members.
Brocade Cisco Data Center Data Migration Database Backups Database Upgrades Juniper NetApp SAN Switches VMWare Windows
Remove Skill
Senior Systems Administrator
Information Technology
Feb 2013 - Jul 2013
Contract/Full Time
  • Deployed and secured Windows Server 2008 R2 virtual machines to meet DISA STIG requirements.
  • Installed and configured Windows DNS to upgrade forward-facing services with a minimal outage.
  • Deployed and administered Windows SQL Server 2008 R2 supporting core applications.
  • Established regular backups of virtual machines, SQL databases and desktop systems.
  • Administered and upgraded external-facing BIND DNS servers.
  • Automated rotation and archiving of Windows DNS Server logs through Powershell scripting.
  • Secured and configured Cisco LAN switching supporting customer operations.
  • Assisted with incident response through identification and parsing of system and DNS server logs.
  • Configured Fiber Channel WWN aliases and zoning of storage and server systems.
  • Administered vCenter 5.1, upgraded hosts to ESXi 5.1 and managed licensing of VMware systems.
  • Managed HP blade servers and blade chassis networking.
  • Authored test case documentation supporting next-generation network rollout testing.
Cisco Database Backups DNS LAN Scripting SQL Server VMWare Windows
Remove Skill
Senior Systems Engineer
Information Technology
Feb 2011 - Feb 2013
Contract/Full Time
  • Conducted routine patching of physical and virtual Windows Server 2008 R2 servers.
  • Rack-mounted, cabled and configured Dell PowerEdge and HP Proliant servers.
  • Rack-mounted, cabled and configured NetApp storage controllers and disk shelves.
  • Installed and configured Server 2008 R2, configured Cluster Services and SQL Server 2008 R2.
  • Scanned, assessed and remediated vulnerabilities through Retina software.
  • Installed and deployed WSUS 3.0, Microsoft Active Directory DCs and AD-integrated DNS.
  • Automated user mailbox migrations from Exchange 2003 to Exchange 2010 with Powershell.
  • Authored and published installation and configuration documentation for supported technologies.
  • Installed and administered Juniper JunOS EX4200 and EX8208 datacenter switches.
  • Brought newly built systems within compliance of Security Technical Implementation Guidelines.
  • Installed and configured SnapManager on numerous clustered SQL 2008 R2 instances.
  • Coordinated with engineers in designing and testing implementation of new technologies.
Data Center Juniper MS Active Directory NetApp PowerShell SQL SQL Server Switches Systems Engineering Windows Windows Server WSUS
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Certifications
Technical
VMWare Certified Professional 6.5 - Data Center Virtualization
VMWare Certified Professional 6 - Data Center Virtualization
VMWare Certified Professional 5 - Data Center Virtualization
VMWare Certified Professional 4 - Data Center Virtualization
CompTIA Network+
Security
ISC2 Certified Information Systems Security Professional
CompTIA Security+
Service Management
ITIL v3 Foundations
Skills
Windows
2021
9
NetApp
2021
8
Database Upgrades
2021
6
Data Center
2016
5
Database Backups
2018
5
Juniper
2016
5
Switches
2016
5
VMWare
2018
5
Brocade
2018
4
PowerShell
2021
4
SAN
2018
4
Windows Server
2021
4
Cisco
2016
3
Data Migration
2016
3
Firmware
2021
2
Jenkins
2021
2
MS Active Directory
2013
2
NFS
2021
2
Scripting
2021
2
SQL
2013
2
SQL Server
2013
2
System Administration
2021
2
Systems Engineering
2013
2
UNIX
2021
2
WSUS
2013
2
Adobe Flash
2018
1
Debian
0
1
DNS
2013
1
LAN
2013
1
Linux
0
1
OpenShift
0
1
Ubuntu
0
1
vCenter
0
1