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Benjamin
Benjamin.s.miller@outlook.com
678-314-3517
834 Scott Ln SW
Marietta, GA 30008
4 years experience W2
0
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Summary

Experience
Information Technology
May 2018 - present
Atlanta, GA
Facilitated and led consultation with clients to gain an understanding of their IT needs, budget, and their current operating environment then designed storage solutions to meet those criteria
  • Improved operational effectiveness and worked with engineering team to develop and manage new storage solutions
  • Assisted with the design and management of the physical and logical configuration of all storage and backup systems
  • Provided analysis of customer storage environment to account executives for maintenance support and future expansion
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Lab Technician and IT Manager, Reliant Technology
Apr 2017 - May 2018
Atlanta, GA
Managed end-to-end IT infrastructure (Servers, Networks, Voice, Desktops Laptops) Responsible for quality testing troubleshooting and equipment configuration of used enterprise SAN and storage equipment
  • Planned and managed data backups and disaster recovery operations
  • Supports server, network, and desktop-based software and applications
  • Provided technical and operational support to users for all their needs
Desktops Laptops
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Information Technology Intern
Jan 2017 - Aug 2017
Completed training towards Amazon Web Services certified solution architect.
  • Deployed own Linux Amazon Machine Image.
  • Managed inbound and outbound traffic through Linux instance by creating my own security groups.
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Information Technology Intern
Information Technology
Jan 2017 - Apr 2017
Provided support to end users seeking technical assistance over the phone, email, or on-site.
  • Perform installation, maintenance, and repairs of workstations, servers, software, and peripheral equipment.
  • Supported the dealership startup team responsible for orders, equipment setup, and troubleshooting.
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Non-cloudteam Skill
Education
Information Technology
Georgia Southern University 2017
Minor: Business
Certifications
AWS Certified Solutions Architect - Associate
Amazon Web Services, Credential ID LZHYESGC2ERQQPWF
Skills
Desktops
2018
1
Laptops
2018
1