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Shweta
shindeshwetas@gmail.com
626-475-9237
Orlando, FL 32801
Senior Business System Analyst
18 years experience W2
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Summary

Business analyst with over 7 years of IT and cross-functional experience in problem analysis, design, documentation, solution, implementation and support Agile Certification

  • Certified Scrum Product Owner - CSPO 2018
  • Excellent communication, persuasion, facilitation skills,
  • Quick leaner having technical acumen
  • Languages used SQL, C, C++, .net
  • Strong Analytical and conceptual thinker, attention to detail
  • Worked closely with stakeholders, SME's and end users for product development, documentation and testing on Agile and waterfall projects
  • Proficient in MS office
  • Advanced user of MS Visio, MS excel, MS word, MS Powerpoint

Experience
Sr. Business Systems Analyst
Hospitality and Entertainment
Oct 2017 - May 2020
Orlando, FL
Perform as Lead Business Systems Analyst as well as on a team transitioning to Agile. Project portfolio includes a Digital Transformation project, Payment Provider Integration, Reporting and Dashboards with focus on requirements elicitation using design thinking approach Responsibilities: Focussed on a digital transformation project for creation of a customer facing iPad application that enabled sales personnel to customize & compare vacation packages in real-time without having to leave the sales table
  • Align priorities across Stakeholders, Business, Subject Matter Experts (SME) and users
  • Analyze and document sales process, perform gap analysis
  • Assist Product Owner to create a product release plan, release/sprint goal for the team
  • Work with Product Owner and stakeholders to develop product backlog, prioritize user stories, develop sprint backlog and refine requirements
  • Worked with remote vendors to ensure requirements are understood and delivered per business need
  • Worked with UI/UX team and Product Owner to develop screen mocks and prototypes
  • Facilitate requirement elicitation sessions with onsite and remote Business and SME's
  • Document and refine user stories for agile project as well as traditional business and function requirements for waterfall project
  • Provide insight/clarifications into requirements with the team during backlog refinement, sprints and solution design sessions Involved in ensuring maximum Business rules automation reducing business process and people dependency Support team during QA and User Acceptance Testing (UAT)
  • Conduct retrospective sessions with agile team
  • Set up and manage Jira
  • Kanban boards for stakeholders to use as reporting and communication tool Engaged in scope definition, requirement elicitation and JAD Sessions for a critical and time sensitive project
  • Analyze vendor API to capture detailed technical requirements
  • Perform extensive research of industry practices and design thinking to provide recommendations for creation of reports and dashboards
BSA SQL System Analysis Microsoft Excel
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Business System Analyst - Cybersecurity
Healthcare
Feb 2016 - Jul 2017
Newark, NJ
Responsible for collaborating with Business team for functional testing of BI reporting tool as well as providing assistance for project documentation including Test Cases & Project Change Requests Responsibilities: Analyzed Business Requirement Document and Functional Requirement Document for drafting test cases Collaborated with Business to document test strategies, test plans, and test cases for UAT Performed detailed functional testing and acceptance testing of Business Intelligence (BI) tool and in-house reporting tool Executed test cases and analyze results Reported bugs and errors to development teams and defect management/tracking using HP ALM tool Led testing status and reconciliation meetings with business and testers Elicited additional business and functional requirements from business users/customer for change requests which included brainstorming with stakeholder, questionnaires, and interviews Assisted with documenting project change requests
BSA System Analysis Microsoft Excel
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Business Analyst
Banking/Financial
Oct 2015 - Feb 2016
New York, NY
Responsible for collaborating with Business team for functional testing of BI reporting tool as well as providing assistance for project documentation including Test Cases & Project Change Requests Responsibilities: Analyzed Business Requirement Document and Functional Requirement Document for drafting test cases
  • Collaborated with Business to document test strategies, test plans, and test cases for UAT
  • Performed detailed functional testing and acceptance testing of Business Intelligence (BI) tool and in-house reporting tool
  • Executed test cases and analyze results
  • Reported bugs and errors to development teams and defect management/tracking using HP ALM tool
  • Led testing status and reconciliation meetings with business and testers
  • Elicited additional business and functional requirements from business users/customer for change requests which included brainstorming with stakeholder, questionnaires, and interviews
  • Assisted with documenting project change requests
BSA SQL Microsoft Excel
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Key Account Executive
Oct 2004 - Nov 2006
Negotiated and acquired deals for new Key Accounts (grocery stores, Malls and Institutions) in Mumbai, India. Analyzed and optimized sales routes & created targeted and cross channel marketing promotions. Performed post promotion analysis. Involved in training for sales agents & store merchandizers
Microsoft Excel
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Software Developer
Information Technology
Jun 2003 - Oct 2004
Helped to create system which automated the entire supply chain process from PO, Quotation, Sales Order, Delivery, Generation of Receipt and Returns Processing for a small manufacturing unit. Designed, coded and tested Inventory Control System on VB and SQL
SQL Visual Basic Microsoft Excel
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Edit Skills
Non-cloudteam Skill
Education
Master's in Marketing
Pune University
Bachelor's in Computer Science
Pune University
Certifications
Certified Scrum Product Owner Certification (CSPO)
2018
SAP SCM
2006
Skills
BSA
2020
5
Microsoft Excel
2020
7
SQL
2020
4
System Analysis
2020
3
Visual Basic
2004
1