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John
jf.mcgovern@gmail.com
352-358-4132
1241 Thunderbird Way
Wildwood, FL 34785
Software QA Analyst
36 years experience W2
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Average rating
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Summary

Twenty years experience in multiple facets of the system development life cycle

Experience with the following:

  • Applications: Mercury Quality Center, SQA Team Test, Bugzilla, Microsoft Visual SourceSafe,Oracle SQL *Plus, Toad for Oracle

  • Platforms: Microsoft Windows, UNIX/Linux, Oracle, MS SQL Server, Sybase

  • Languages: Microsoft Visual Basic, C++

Experience
Software Quality Assurance Analyst
Banking/Financial
Aug 2007 - Oct 2013

Higher One is a leading provider of technology and financial services for colleges and universities.

Responsibilities include:

  • Performed acceptance, integration, and regression testing on customer and support sites for a high-volume transactional banking system integrated with third party vendors
  • Designed test cases based on the specifications described in business and functional requirements
  • Created and executed SQL scripts for data verification and test staging in Oracle databases
  • Documented system defects and testing progress in the defect tracking system
  • Performed source code tagging, generation of build files, and file deployment to test servers
  • Reviewed UNIX system logs to retrieve error information and verify successful operation
  • Documented product functionality and contributed to product release notes
  • Served as QA team expert on product features such as collections on negative accounts and disputes
  • Provided technical and product training for new staff
  • Performed extensive project communications with all internal departments and external partners
  • Participated in project meetings from kickoff through the development cycle

SQL UNIX UAT Regression Testing Integration Testing Oracle Quality Assurance Test Case Preparation
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Software Quality Assurance Analyst
Information Technology
Jul 2001 - Jul 2007
  • Performed acceptance, regression, integration, and Section 508 compliance testing for LifeCare’s various web sites and in-house software applications
  • Analyzed business requirements and functional specs to prepare test cases
  • Prepared and ran SQL scripts for validation on Oracle databases
  • Administered Mercury Quality Center to document and track defects, and to generate defect reports
  • Performed all configuration management tasks such as creation of builds from MS Visual SourceSafe and deployment of builds to QA and production platforms
  • Maintained UNIX shell scripts to ensure proper overnight deployment of builds
  • Conducted extensive written and verbal communication with project managers, developers, database administrators, quality assurance analysts, end-users and external partners
Business Requirements SQL Oracle Verbal Communication UNIX Compliance Quality Assurance HP QC Regression Testing Test Case Preparation
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Technical Support
Information Technology
Mar 1998 - Jun 2001
  • Resolved all client issues pertaining to the Application Programming Interface (API) for Hyperion’s Enterprise and Essbase products. Most issues involved setting up clients’ applications and troubleshooting their Visual Basic or C++ code
  • Provided solutions for client issues pertaining to the Hyperion Financials and Pillar products
  • Performed product installations at client sites
  • Performed QA testing of Hyperion’s CRM product
C++ Visual Basic QA Testing
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Programmer/Analyst
Information Technology
Jun 1997 - Mar 1998
  • Using SQA Team Test software, created test cases and automated test scripts for the development of the Home Event Management (HEM) project
  • Performed manual testing of the HEM software applications

Manual Testing
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Programmer/Analyst
Information Technology
Feb 1996 - Jun 1997
  • Using Visual Basic, performed software maintenance and troubleshooting functions on various insurance related applications such as claims administration, risk management and medical management

Visual Basic
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Information Resources Specialist
Healthcare
Jan 1994 - Jan 1995

Information Resources Specialist

No skills were added
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Applications Developer/Cooperative Education
Transportation
Jan 1993 - Jan 1994

Applications Developer/Cooperative Education

No skills were added
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Cryptologic Maintenance Technician
Government
Jan 1985 - Jan 1991

Cryptologic Maintenance Technician

No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer Science
Western Connecticut State University, 1992 - 1994
Bachelor's in Liberal Arts
Regents College, 1990 - 1991
Skills
Quality Assurance
2013
12
Test Case Preparation
2013
12
Compliance
2007
6
HP QC
2007
6
Oracle
2013
6
Regression Testing
2013
6
Bugzilla
0
1
Business Requirements
2007
1
C++
2001
1
Integration Testing
2013
1
Linux
0
1
Manual Testing
1998
1
QA Testing
2001
1
SQL
2013
1
SQL Server
0
1
TOAD
0
1
UAT
2013
1
UNIX
2013
1
Verbal Communication
2007
1
Visual Basic
2001
1
Windows
0
1