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Connal
ServiceNow Administrator/Remedy
17 years experience W2 Missouri City, TX
Actively seeking
Connal
ServiceNow Administrator/Remedy
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BMC Remedy ITSM Analytics Crystal Reports Integration Testing Oracle SAN ServiceNow System Requirements UNIX
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Recent Experience
ServiceNow Senior Associate/Product Owner (Remote) 01/19 - 08/20
Product Owner Scrum Scrum Master ServiceNow Stakeholder Engagement
ServiceNow Administrator/Remedy consultant/Product Owner 02/18 - 12/18
BMC Remedy UX Wireframing ITSM MS Visio Product Owner Quality Assurance Scrum ServiceNow
Senior Application Engineer (Remedy/ServiceNow) 08/15 - 02/18
Java Scripting ServiceNow System Administration UI BMC Remedy Documentation Medicare Quality Assurance
Summary

  • Senior Application Engineer, Administrator, Business Analyst and Project Manager with 17 years of experience in IT and with vast experience in ServiceNow Suite of products and Remedy.
  • Certified ServiceNow Administrator, Scrum Master and Scrum Product Owner.
  • Acts as a liaison between business stakeholders, and other IT groups to elicit, analyze, review communicate and validate requirements to meet business needs and translate them into development solution in ServiceNow and Remedy platforms.

Certifications:

ServiceNow Certified Admin
BMC Certified ITSM (8.0 & 9.0)
BMC Certified Administrator: 7.6.04
Certified Scrum Product Owner
Crystal Reports Certified Consultant
Certified Scrum Master

Top 5 Skills
SkillsProficiencyLast Used
BMC Remedy
2018
ITSM
2018
Analytics
2011
Crystal Reports
2011
Integration Testing
2011
Education and Certifications
ServiceNow Certified Admin,
BMC Certified ITSM (8.0,
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen