Jim
jemerson1224@gmail.com
785-424-3030
17018 Bernardo Oaks Drive
San Diego, CA 92128
Senior Technical Writer
31 years experience W2
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Summary

  • A well-qualified Senior Technical Writer with 20+ years of professional experience including descriptions of SOAP and RESTful APIs, XML coding, and related subjects.
  • Working with bioscience, software, hardware, security, marketing, project managers, and other specialists, he researched, designed, and created a variety of highly-praised technical documents (user guides, reference manuals, wiki-pages, XML and HTML tutorials, online help, system requirements and specifications, and other publications) that conformed to established documentation and distribution requirements.

Writing Experience:

APIs, SDKs, user guides, hardware manuals, software guides, requirements analyses, trace matrices,
security protocols, cloud and native applications, process and procedure guides, eLearning materials,
IFBs, RFPs, proposals, contract data requirements (CDRL), instructional videos tutorials, runbook
procedures, context-sensitive help, system specs, HTML and Wiki pages, DB table specifications, data
warehouse guides, data center guides, programming guides, product guides, installation and operations
manuals, network security guides, newsletters, use cases, test scripts and test cases, WBS diagrams,
UML class descriptions, process flow diagrams, quick start guides, change orders, release notes, UAT and
QA procedures, defect reports, error scripts, sample code, SOW, 21 CFR, ISO 9001 cert. documents, etc.

Tool, Application, and Standards Experience:


Word, Framemaker 2016, ViewPoint, MadCap Flare, Sharepoint 2016, RoboHelp, Markdown, CSS, DITA
Schema, Confluence, HTML, Wiki, XML coding (XMLSpy, XMetal, OxygenXML), JIRA, JAMA, Agile PLM,
eDHF, StyleVision, Camtasia, Captivate, MediaWiki, VISIO, InDesign, Photoshop, Javdocs, UML, PlantUML,
Javascript, REST APIs, OpenAPI Swagger Editor, Camstar Portal Studio, OOP, ERP document management
applications, Amazon Web Services (AWS), Internet of Things (IoT), GitHub, HAL json, GNU BPMN charts,
Software as a Service (SaaS), SDLC, Databases (SQL Server, MS Access DB, Oracle DBs), GitHub roject, SCM
(source code, documentation), Oracle/Siebel Tools, SQL MS Server Management Studio, Current Good
Manufacturing Practice (cGMP) for biotech, CRM, Dreamweaver, PowerPoint, Excel, Perforce,
USMC/USN/USDA documentation requirements, ISO 9001 documents, 21 CFR, and others.

Experience
Education
Master's in Philosophy of Science
San Jose State University 2009
Skills
Technical Writing
2020
24
API Development
2017
11
SQL
2018
8
Project Management
2003
6
Agile Methodology
2017
5
Data Warehousing
1997
3
Framemaker
2015
3
Java
2007
3
Actor
1996
2
Application Development
2011
2
Compliance
2011
2
DOORS
2011
2
Oracle
2016
2
SAN
2011
2
System Analysis
2018
2
System Requirements
2011
2
Test Case Preparation
2019
2
UML
2018
2
Data Security
2013
1
Github
2017
1
HIPAA
2013
1
HTML
2013
1
HTTP
2013
1
J2EE
2013
1
JIRA
2019
1
Life-cycle Management
2013
1
System Architecture
2013
1
XML
2014
1
Acrobat
2019
1
Approach
2016
1
Cisco
2014
1
Cloud Computing
2016
1
CSS
0
1
Data Center
2015
1
Database Backups
2015
1
Database Maintenance
2020
1
Dell
2001
1
Fiber Optics
2014
1
Information Security
2016
1
JavaScript
0
1
JSON
0
1
Juniper
2008
1
Linux
2014
1
MS Dynamics 365
2019
1
NetApp
2014
1
Network Security
0
1
node.js
2014
1
OOP
2016
1
Peoplesoft
2001
1
REST
2017
1
SDLC
0
1
Shell Scripts
2014
1
Siebel
2001
1
SOAP
2008
1
Software Architect
2017
1
SQL Server
2018
1
Storage Management
2014
1
Swagger
2017
1
UAT
0
1
UI
2018
1
UX
2013
1
WebServices
0
1
Wireless Networks
2015
1