Uploaded File
no photo
Larae
Customer Service Manager
15 years experience W2 Austin, TX
Actively seeking
no photo
Larae
Customer Service Manager
5
views
0
Recommendations
Average rating
5
Profile views
Project Management Auditing Microsoft Excel
Remove Note
View Note
Recent Experience
Customer Service Manager 03/14 - present
Auditing Microsoft Excel Project Management
Customer Service Manager 01/06 - 03/14
Project Management
Summary

  • Over ten years experience working in customer service environment
  • Highly skilled in overseeing store operations and achieving set goals
  • Proficient in strategies to drive sales
  • Hands on experience in ensuring proper merchandise presentation
  • In depth knowledge of growing store sales year to year
  • Effective skills in planning and scheduling

LEADERSHIP SKILLS

  • Demonstrated ability to motivate and lead 20+ employees
  • Proven ability to train new associates
  • Successfully met retail sales goals of 5% each day
  • Excellent communication skills
  • Good organizational skills and the ability to multitask
  • Successfully handled customer satisfaction escalation and responsible for overall store wide customer satisfaction

Top 5 Skills
SkillsProficiencyLast Used
Project Management
2020
Auditing
2020
Microsoft Excel
2020
Education and Certifications
Bachelor's in Psychology
Texas State University
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen