Uploaded File
add photo
Pallavi
pallavishripad15@gmail.com
904-662-9660
8451 Gate Parkway W Apt. 737
Jacksonville, FL 32216
Software Quality Assurance Analyst
11 years experience W2
0
Recommendations
Average rating
28
Profile views
Summary

  • Quality Assurance Specialist with more than 4 years of QA experience in phases of software development life cycle, including requirements gathering, risk analysis, test planning, test execution, defect tracking, defect management and reporting.
  • Proficient in using test management tools like JIRA, HP Quality Center, HP Application Lifecycle Management for requirement mapping, writing test scenarios and test cases, designing test plan, test execution, defect management and generating standard and customized reports.
  • Skilled with testing practices to troubleshoot systems, integration, user acceptance, positive and negative, functionality, application and regression testing.
  • Develop test scenarios, test cases according to user requirement specification documents and mapping them to ensure that all the requirements have been covered.
  • Communicate with developers, business analysts and stakeholders to understand the requirements and review the test scenarios and test cases.
  • Excellent analytical, troubleshooting, communication and presentation skills.
  • Collaborative but decisive personal style effective communicator and problem solver. Software Development Lifecycle
  • Test Plans, Test Cases & Execution
  • Functional Requirements analysis and mapping
  • Using automation scripts
  • Regression & Negative Testing
  • UI & Compatibility Testing
  • Test data creation
  • Defect/Bug Tracking and management
  • Test Strategies & Coverages
  • Test Execution
  • QA & QC Standards
  • Data validation using basic SQL Queries
  • Test Management tools like JIRA, HP QC and HP ALM.

Experience
Software Quality Assurance Analyst
Information Technology
Jan 2020 - present
Jacksonville, FL
Conduct user acceptance testing on different standalone and semi-integrated payment systems to ensure that they satisfy the needs of business clients as specified in the functional requirements.
  • Test JIRA Tickets based on customer issues, communicate with the support teams to understand them, recreate the issues in test environment and assign them to development teams.
  • Retest and update defects using JIRA. Work on assigned JIRA tickets and update the test reports.
  • Effectively communicate with the business analysts, test teams and integration teams.
  • Conduct regression testing after the release of bug fixes to ensure that existing functionalities are working as usual.
  • Review test documentation, identify test objectives, develop/update test scenarios, and execute functional and regression test scenarios.
  • Test functionalities in android based POS systems and document the test results.
Regression Testing Quality Assurance JIRA UAT Microsoft Office
Remove Skill
Banking/Financial
May 2010 - Nov 2014
  • Work as part of a team to perform functional, regression testing on different banking and telecom projects.
  • Analyze requirements, high-level and low-level design documents, creating test plan, test scenarios, writing test cases, mapping them with requirements and uploading to HP Mercury Quality Center.
  • Create test execution plan and executing test cases.
  • Application and integration testing, creating test data requirements based on test cases, database validation etc.
  • Defect management using HP Mercury Quality Center, driving defects to closure and get root cause analysis.
  • Schedule test cases review sessions with the client and business teams, updating the test cases per the review comments. Maintaining the review logs.
  • Create daily and weekly progress reports, highlight all the risks and issues to client on time, suggesting risk mitigation plans to meet delivery timelines and avoid any escalations.
  • Attend test planning and execution calls with clients and leadership.
  • Participate in team building activities, mentor new members in the team.
  • Use automated QTP scripts and Excel macros for data creation to reduce time and effort involved in activities.
  • Work as HP Quality Center and HP ALM administrator.
  • Handle user requests like adding/removing users from QC/ALM project, assign and modify user roles.
  • Create and maintain test projects in Quality Center.
  • Create daily, weekly, monthly excel macro report templates for different testing modules.
  • Extract reports like test preparation, test execution reports, user specific reports from QC as requested by team leaders and stakeholders.
  • Assist users with QC related queries, raising issues and getting them resolved.
  • Work as an administrator during HP QC to HP ALM migration.
  • During HP QC to ALM migration, monitoring migration of all test projects, highlighting the issues, raising them with HP Support team and getting them resolved. Ensure that all the custom macros and templates are updated and running successfully.
  • Provide support to offshore and onsite users pre and post migration.
Test Case Preparation HP ALM Regression Testing Functional Testing HP QC UAT SIT Testing Test Planning SDLC STLC HP QTP test case execution SQL queries Data Validation Microsoft Office Quality Assurance HP ALM Administrator
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Electronics and Telecommunications
SGB Amravati University
Related Courses
Electronics and Telecommunication Engineering, 2009
Skills
Regression Testing
2021
5
Microsoft Office
2021
10
UAT
2021
10
Quality Assurance
2021
9
JIRA
2021
6
Data Validation
2014
4
Functional Testing
2014
4
HP ALM
2014
4
HP ALM Administrator
2014
4
HP QC
2014
4
HP QTP
2014
4
SDLC
2014
4
SIT Testing
2014
4
SQL queries
2014
4
STLC
2014
4
test case execution
2014
4
Test Case Preparation
2014
4
Test Planning
2014
4
Languages
English, Fluent/Bilingual