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Maurice
maurice.neal@gmail.com
919-426-1997
Wake Forest, NC 27587
Software Quality Assurance Engineer
14 years experience W2
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Summary

Software Quality Assurance Engineer offering experience as primary lead of all quality assurance activities within an Agile Scrum team working together with developers and the Product Owners throughout the SDLC. Extensive experience in manual testing of enterprise level web-based application, testing RESTful APIs, and web automation, mostly with Selenium Webdriver and C#. Experienced in requirement analysis, estimating test efforts, creating test plans, defining QA processes and procedures, defect tracking and reporting, and continuous integration. Passionate advocate for product quality and customer satisfaction. Core Skills: Software Quality Assurance | Functional Testing | REST API Testing | Regression Testing | UI Automation | QA Methodologies Manual Testing | Test Planning | Test Cases | Release Management | Requirement Analysis | User Acceptance Testing (UAT) Agile Scrum and Kanban Methodologies | Continuous Integration / Continuous Delivery (CI/CD) | Six Sigma Green Belt | SDLC Technical Skills: SQL | JIRA | Selenium | Zephyr | GIT | Postman | ALM | Docker | Anisble Tower | Visual Studios | Confluence | BrowserStack Oracle | Microsoft Office | HP Service Manager | Remedy | C# | Visual Basic | Javascript | AWS | Azure | JMeter | Jenkins TeamCity | Octopus | Adaptavist Test Management | Code | Raygun | Datadog | Sumo

Experience
QA Engineer
Mar 2019 - present
Remote, OR
Work on a Kanban team with weekly releases to production. Perform functional testing on new features, verification of bug fixes, reporting on feature readiness, creating test cycles and adding the necessary test cases, ensuring the team follows Whole Team Quality (WTQ) practices. Coordinate cross-team test initiatives with QA engineers on other teams. Build deployments into On Demand environments utilizing AWS, Octopus, and TeamCity; create collections in Postman for REST API testing; and create test plan and test cases for the highly visible projects.
AWS Functional Testing Postman Quality Assurance REST TeamCity Test Case Preparation Test Planning
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QA Engineer
Jan 2018 - Sep 2018
Executed and provided pre-production benchmarking and debugging of all First Citizens enterprise applications regression scripts. Served as ALM administrator creating release cycles, synchronizing requirements with test cases, staging test sets, and enhancing the user interaction with the tool.
HP ALM Quality Assurance Regression Testing Test Case Preparation Enterprise Applications
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Lead QA Engineer
Sep 2015 - Jan 2018
Morrisville, NC
Led end to end testing efforts for cloud-based project as part of a Scrum team. Led the defining of test plans, test strategies, test cases and test script, performed defect tracking and reporting in JIRA and created data in the applications. Created and maintained Confluence wiki page dedicated to QA best practices and product knowledge. As a member of the Scrum team participated in daily standup meetings, project planning, backlog grooming meetings as well as retrospective meetings. Conducted smoke, functional, UI/UX, regression, and performance testing as well as ad-hoc testing of client’s web application with Selenium and JMeter. Developed automated regression scripts written in C# and Selenium Webdriver and unit tests with NUnit.
JIRA Jmeter Performance Testing Quality Assurance Regression Testing Scrum Selenium Test Case Preparation Test Planning UI UX
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Lead QA Engineer
Jun 2014 - Aug 2015
Promoted to serve as lead QA Engineer of software development team, overseeing quality–assurance testing and teams for client software and systems development projects. Enforced quality–assurance best practices and quality–control methodologies to ensure compliance with QA standards, federal regulations and customer specifications. Provided project team and senior leadership with reports on quality metrics, identified bugs and recommended fixes. Created initial test plan and developed test cases and test scripts manually. Deployed new develop builds into QA environment with Jenkins and Utilized HP Quality Center for test management and test reporting of different projects.
HP QC Jenkins Quality Assurance Test Case Preparation Test Planning
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Global Business System Analyst
Jun 2009 - Jun 2014
Research Triangle Park, NC
Performed Black Box, Acceptance and Integration testing for releases. Managed the deployment of software releases in coordination with global IT site leads and other relevant stakeholders to deploy functionality successfully into multiple environments. Wrote SQL queries against Oracle databases. Provided 24/7/365 on call system support for BD's global MES Data Collection environment. Monitored and diagnosed network system-level issues of performance, speed, reliability, and accessibility.
BSA SQL System Analysis
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Network Operations Engineer
Jun 2007 - Jun 2009
Network Operations Analyst - Global Network Operations Center (GNOC) Maintained and provided 24/7/365 global support of BD's Enterprise Data Center environment (consisting of over 275 vital servers and hundreds of network devices) utilizing applications tools such as BMC Formula, BMC Patrol, and Solarwinds
Data Center SolarWinds
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Edit Skills
Non-cloudteam Skill
Education
Computer and Information Sciences, General
North Carolina Central University
Computer Systems Networking and Telecommunications
North Carolina State University
Certifications
Six Sigma Green Belt
BD
MTA: Introduction to Programming Using JavaScript - Certified 2019
Microsoft, 2019
Skills
BSA
2014
5
Quality Assurance
2021
5
SQL
2014
5
System Analysis
2014
5
Test Case Preparation
2021
5
Test Planning
2021
4
Regression Testing
2018
3
Data Center
2009
2
JIRA
2018
2
Jmeter
2018
2
Performance Testing
2018
2
Scrum
2018
2
Selenium
2018
2
SolarWinds
2009
2
UI
2018
2
UX
2018
2
AWS
2021
1
Functional Testing
2021
1
HP QC
2015
1
Jenkins
2015
1
Postman
2021
1
REST
2021
1
TeamCity
2021
1
Agile Methodology
0
1
Ansible
0
1
C#
0
1
Cassandra
0
1
Continuous Integration
0
1
CSS
0
1
Docker Containers
0
1
Enterprise Applications
2018
1
Fiddler
0
1
Git
0
1
HP
0
1
HP ALM
2018
1
HTML
0
1
JavaScript
0
1
Manual Testing
0
1
Microservices
0
1
MS Azure
0
1
mSQL
0
1
Oracle
0
1
PostgreSQL
0
1
Problem Solving
0
1
Project Management
0
1
SDLC
0
1
Service Center
0
1
Software Testing
0
1
Visual Basic
0
1
Visual Studio
0
1
Waterfall
0
1