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Shaun
8 years experience W2 Durham, NC
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Shaun
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Account Management MS Visio Project Management
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Recent Experience
01/14 - present
Senior Technical Analyst 01/16 - 01/17
12/16 - 09/16
Summary

Premier Support Engineer and Incident Coordinator with nearly seven years of experience in complex support environments and technologies ranging from Microsoft 365 to specialized e-commerce platforms to vast multinational corporate environments and a relentless obsession for building efficient, cross-collaborative support processes and protocols that provide the best possible customer experience.

Top 5 Skills
SkillsProficiencyLast Used
Account Management
2014
MS Visio
2014
Project Management
2014
Education and Certifications
Savannah College of Art and Design 2011
Savannah College of Art and Design Combined 2011
FEMA,
ICS - 100: Introduction to Incident Command System,
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen