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Manuel
Manny.Gonzalez@comcast.net
305-458-8783
Miami, FL 33299
Information Security Program Manager (Consultant)
21 years experience W2
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Summary

Summary

  • A manager with expertise in cyber security, identity and access management, risk management, desktop services, relationship management, program/project management, desktop engineering, network architecture, software development, cloud systems, 3PV management, SDLC, and equipment management.
  • Has a proven record of accomplishments for bringing together individuals to form successful teams through mentoring, strong collaboration, and clear communication.
  • Demonstrated ability to synthesize various technologies to meet complex requirements while incorporating an understanding of cybersecurity, business, technical implications and risk mitigation to formulate an appropriate cutting edge, risk adverse, and cost-effective solution.
  • Over 25 years of extensive risk and IT experience in planning, constructing, developing operational processes and maintaining various solutions while being mindful of product lifecycles and forecasting future needs for the fulfillment of the customer’s and business’s needs.

Accomplishments:

  • Established and served on Desktop Services Steering Committee
  • Created common operating image for bank
  • Served as Service Owner for the Engineering Services group that created the Functional Planning Desktop Strategic Solution for the Enterprise
  • Managed implementation of Endpoint Security Solution to prevent unauthorized computers from attaching to network
  • Established and managed automated testing process using Test Director and WinRunner
  • Managed the implementation of the Operating System Deployment (OSD) Process to reduce vendor support and cost
  • Implemented a “managed desktop” environment to support budget reductions and improve efficiencies
  • Implemented and managed virtualized desktop environment to support offshore initiatives
  • Led merger due diligence teams and managed migration for several acquisitions
  • Implemented and managed electronic delivery of all software (SMS)
  • Created configuration team responsible for testing and deployment of all hardware, software, and AD structure changes

Experience
Information Security Program Manager (Consultant)
Professional/Consulting Services
Jan 2019 - present
Miami, FL

Managed the Identity and Access Management (IAM) Security Program

  • Responsible for the migration of on-premise Active Directory to Azure Tenant for several global brands
  • Managed the implementation of security features leveraging Azure and O365
  • Oversaw implementation of ATA solution
  • Oversaw domain controller upgrades for all NA brands
  • Created an overall operating and governance model for Azure and on-premise Active directory for all brands to follow
  • Created and managed integration roadmap of cloud implementation Identity and Access Management (IAM) solutions
  • Oversaw implementation of PAM solution for several global brands
  • Serve as liaison between global security team, technology teams, and different brands in order to establish and complete company risk objectives
  • Oversaw integration of managed resources to SailPoint
  • Facilitated Center of Excellence meetings for IAM
  • Facilitated monthly IAM Program Review meeting

Accomplishments

  • Successful integration of on-premise AD to Azure cloud for several brand
  • Implementation of ATA for HA Group
  • Creation of global governance and operating model for AD
  • Completion of domain controller upgrades to 2012 R2 and enabled DFSR
IAM Information Security Microsoft Excel MS Active Directory Program Management Sailpoint
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VP Information Security Manager
Banking/Financial
Jan 2016 - Jan 2019
Miami, FL

Manage several teams within Identity and Access Management (IAM)

  • Responsible for setting strategic direction of division
  • Facilitate the development of roadmaps and participation in the standards process for Identity and Access Management (IAM) solutions
  • Monitor and validate access to applications for roughly 70,000 employees located worldwide.
  • Create and enforce security policies to mitigate risks for the line of businesses
  • Maintaining role-based matrix for access and hardware requirements (RBAC)
  • Overseeing the creation and implementation of access certification to third party applications (3PV)
  • Serve as liaison between enterprise compliance, technology teams, and lines of businesses in order to establish and complete company risk objectives.
  • Manage department budgets to include creation and forecast.
  • Monitor and enforce policies to ensure compliance (Governance)
  • Founding Member of the Change Advisory Board that monitors all implementations in EAM (Change Manager)
  • Generate and monitor reports to enforce enterprise policies
  • Member of Central Access Group to oversee request for access and approve or deny (Governance)

Accomplishments

  • Implemented controls that prevent Wholesale Team Members from requesting their own access
  • Established monthly service review meetings to discuss business needs and identify issues
  • Created certification process for 3PV in Treasury Payments and Solutions
  • Conducted review and eliminated excess access in multiple lines of business
  • Developed process and managed team to onboard and offboard Consent Order team
  • Generated departmental rouge security reporting
Compliance IAM Information Security MS Visio Project Management
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VP Technology Manager
Information Technology
Jan 2011 - Jan 2016
Miami, FL

Managed geographically dispersed teams responsible for cyber, systems access, hardware procurement and PC Lifecycle

  • Responsible for strategic direction of the group
  • Created and established departmental and individual yearly goals
  • Responsible for forecasting and managing yearly budget
  • Served as liaison between enterprise technology teams and lines of businesses in order to establish and complete objectives
  • Established relationships with senior line of business executives to develop and implement services and mitigate risk
  • Managed implementation of several emerging technologies that provided efficiencies and security
  • Managed and enforced security standards to mitigate risks for the lines of businesses
  • Established governance reporting
  • Managed implementation of several security plans

Accomplishments:

  • Built and established teams to provide desktop and access services
  • Managed development of asset management system to track approximately 100,000 pieces of equipment
  • Managed migration Windows 7, Office 2010 and IE11
Asset Management Project Management
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AVP IT Manager Desktop Services
Information Technology
Jan 2000 - Jan 2009
Miami, FL
  • Directed the operations that provided continuous desktop, server, and network support to the Wholesale Bank
  • Oversaw Desktop Engineers and Relationship Managers
  • Responsible for all testing, configuration (desktop, network and AD)
  • Created and implemented a release management function
  • Liaison for the Wholesale Bank, CIO Organization, and Offshore Divisions
  • Founding member of the COE Desktop Engineering Steering Committee
  • Negotiated with business partners, vendors, and customers to facilitate implementation of new technologies and/or provide viable solutions to issues.
  • Managed life cycle for both hardware and software ensuring technology remained effective.
  • Managed all certification testing of hardware and software to ensure compatibility
  • Created, tested, and certified all GPOs and network changes
  • Planned and implemented projects, using the ITIL methodology
  • Oversaw the creation of the Wholesale image installed on all PCs within the Wholesale Bank
  • Created overlays, GPOs, and AD structure to customize the desktop experience for each job function
  • Managed change control process for the Wholesale Bank and coordinated with team members, business partners, and/or line of business to implement changes to the desktop and network environment
MS Visio Release Management
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Edit Skills
Non-cloudteam Skill
Education
Master's in Cybersecurity
Bellevue University
Bachelor's in Business Information System
University of Phoenix
Associate's in Arts in Business Data Process
Miami Dade Community College
Certifications
Citrix Winframe Administrator
Microsoft Certified Systems Engineer
ITIL Foundations in IT Service Management
Microsoft Systems Manager Server
Microsoft Operating System Deployment
Certified Information Security Manager (CISM) (in progress)
ADDITIONAL PROFESSIONAL SKILLS
Expert knowledge of the following applications Microsoft Office, Microsoft Project, Visio, Norton Gh
Expert knowledge National Institute of Standards and Technology (NIST), ISO 27001, PCI DSS Framework
Expert knowledge of different project management methodologies (PEMBOK, Waterfall, Agile, SDLC)
Expert knowledge of data privacy protection laws (GDPR, PII, HIPPA)
Expert knowledge of all Microsoft Operating Systems, Linux, and OSX
Expert knowledge of Microsoft Active Directory, Microsoft SCCM, SMS 2.0, and MOM Expert knowledge of
Expert knowledge of network security
Expert knowledge of Daptiv and Clarity
Fluent in Spanish
Skills
MS Visio
2019
12
Release Management
2009
9
Project Management
2019
8
Asset Management
2016
5
IAM
2021
4
Information Security
2021
4
Compliance
2019
3
Microsoft Excel
2021
1
MS Active Directory
2021
1
Program Management
2021
1
Sailpoint
2021
1
Cyber Security
0
1
Risk Management
0
1
SDLC
0
1