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William
williamthomas@mindspring.com
479-270-4650
312 Appaloosa Ave
Saint Augustine, FL 32095
IT Continuous Improvement Manager
25 years experience W2
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Summary

In my various leadership and other roles, I have delivered projects which not only meet the needs of the business, but do so in a sustainable fashion. I have collaborated with all levels of stakeholders from hourly employees through C-level executives, as well as other development and support personnel in order to ensure adoption with minimal disruption to business which in turn lowers costs and improves company moral. My inclusive leadership style helps to drive innovation and keep the team focused on delivering quality product. I strive for process improvement to keep driving costs down while maintaining all levels of compliance. Integration Management SOX Compliance System Maintenance Release Management Integrated Supply Chain IT Deployment ITIL Foundations CMDB

Experience
Education
Computer Science
Pennsylvania State University State College 1994
Skills
Project Management
2020
7
SAP
2005
6
Change Management
2020
3
MS Visio
2013
3
Problem Management
2020
3
Quality Assurance
2013
3
Release Management
2013
3
Program Management
2017
1
Compliance
0
1
Process Improvement
0
1
SOX
0
1
Stakeholder Engagement
0
1