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Pamela
pam_haddox@yahoo.com
904-412-1581
2893 Covenant Cove Dr.
Jacksonville, FL 32099
eCommerce Integration Specialist
28 years experience W2
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Summary

Experience
eCommerce Integration Specialist
Information Technology
Jun 2019 - May 2020
Jacksonville, FL
  • Managed all electronic data exchanged with the company
  • Managed the setup and migrated all trading partners to SAP Ariba platform
  • Analyzed data using MS SQL to ensure data accuracy within Customer, Vendor and Item setups
  • Utilized SLI Analytical tool to optimize search phrases, navigation paths, and personalization variables most impactful to the user web experience.
  • Identified and resolved multiple bugs for order failures on the website.
SQL
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IT EDI Manager
Jan 2018 - Mar 2019
Jacksonville, FL
  • Managed and maintained Sterling B2B Integrator (SI) / AS2 and VAN communication systems with trading partners.
  • Managed the setup and migrated all trading partners to new Sterling B2B Integrator server 6.0
  • Managed transitioning Gentran maps from iSeries to Windows SI B2B
  • Created repeatable SQL processes that enable efficient required business capabilities for EDI team
  • Managed day to day support and resolution
  • Established schedules within the EDI tools to transmit, receive and process EDI documents
  • Establish collaborative relationships with clients and provide strategic value to client accounts
  • Re-negotiated VAN contract with >$4000 monthly savings
EDI SQL Project Management
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Project Manager, Banking and Marketing
Banking/Financial
Feb 2013 - Jun 2016
Jacksonville, FL
  • Managed cross-functional, complex projects utilizing both Waterfall and Agile methodologies
  • Responsible for resource management for major projects( > $250K)
  • Managed projects for the various EverBank dot com websites and portals for Marketing and Banking enhancements for improved user experience
  • Managed and provided standard PMLC/SDLC artifacts
  • Provided weekly status updates and risk mitigation updates to stakeholders
  • Participated in task force group for process improvements within IT
Agile Methodology Process Improvement Project Management SDLC Stakeholder Engagement Waterfall
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EDI Manager
May 1995 - Nov 2012
  • Managed five FTE's including EDI analysts and developers and one to three contract developers.
  • Managed the daily electronic transactions between suppliers and customers in a 24/7 shop
  • Established monitoring and control processes that ensured secure, accurate and timely delivery, transmission or loading of EDI data
  • Built and maintained data integrity audit processes to verify and maintain data accuracy. Worked with vendors, customers, and internal business partners to implement standards.
  • Documented workflows, processes and data flow using standard business analysis methodologies
  • Responsible for the design and development of all EDI application interfaces and maps, including specs, documentation, QA, implementation support and change management.
  • Maintained positive working relationships with internal and external trading partners
  • Managed the conversion and/ or implementation of over 50 trading partners and over 240 transaction sets during a 2 year time span
Auditing Business Analysis Change Management EDI EDI Analyst Quality Assurance
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Consultant
Information Technology
Aug 1993 - Aug 1993
in the Jacksonville area. Developer and designer
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Internet and Network Communications Saying No to Scope Creep
Villanova University
Business Analyst Boot Camp
University of Kentucky
Computer Science
Lexington Community College
Certifications
Master Certificate in Business Analysis
Skills
EDI
2019
18
Auditing
2012
17
Business Analysis
2012
17
Change Management
2012
17
EDI Analyst
2012
17
Quality Assurance
2012
17
Project Management
2019
4
Agile Methodology
2016
3
Process Improvement
2016
3
SDLC
2016
3
Stakeholder Engagement
2016
3
Waterfall
2016
3
SQL
2020
2
Billing
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1
BizTalk
0
1
Business Intelligence
0
1
Crystal Reports
0
1
DB2
0
1
ERP
0
1
Inventory Control
0
1
Inventory Management
0
1
iSeries
0
1
J.D. Edwards
0
1
Oracle
0
1
ORMS
0
1
Peoplesoft
0
1
RPG
0
1
Team Build
0
1
TFTP
0
1
Vendor Management
0
1