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William
wjdiaz1965@protonmail.com
914-334-0350
Mount Kisco, NY 10549
Infrastructure Project Manager
21 years experience W2
3
Recommendations
Average rating
158
Profile views
Summary

Technically sophisticated, highly energetic professional with a solid history of managing Initiation, Planning, Execution, Controlling, and Closure phases of infrastructure project life cycle for numerous data infrastructure projects across diverse industries for global corporations. Expertise in all phases of IS infrastructure deployment, relocation, and upgrade project life cycles. Skilled communicator adept at collaborating with multiple stakeholders to surpass client and organizational expectations. Able to direct multiple tasks, resources, and teams effectively. Well versed in Microsoft Project, Visio, SharePoint, and Office.

Provided technical and life cycle management of large-scale, geographically dispersed, and complex IS infrastructure projects for various notable organizations to ensure completion of deliverables within budgets and timelines in alignment with established quality standards and client expectations. Collaborated with internal and external stakeholders including executive management, PMO, clients, and vendors including low voltage integrators, general contractors, and telecommunication providers. All projects were completed successfully on time and within budget, delivering high-quality standards and customer satisfaction.

Core Competencies:

  • Waterfall / Agile Project Life Cycle
  • Procurement / Vendor Management
  • Strategic Planning & Analysis
  • Space Planning and Build-out
  • Executive / Client Communication
  • ITIL
  • Quality Assurance / Control
  • Detailed Accurate Documentation
  • Stakeholder / Client Management

Technical Proficiencies:

Waterfall / Agile / PDLC / ITIL / Change Management / QA / Disaster Recovery and Business Continuity / Network Design / Low Voltage Logic Technology / Layer 2 and Multilayer Switches / Routers / Firewalls / ASA / Data Center / Structured, Fiber, and Copper Low Voltage Cabling / Power Distribution|TCP/IP / Enterprise WAN / LAN / Wireless Networking|Managed UPS and PDU Systems|MS Project, Office Suite, Visio, SharePoint, Turbo CAD

Experience
Infrastructure Project Manager / Engineer
Insurance
Jun 2017 - Feb 2020
White Plains, NY
  • Successfully managed over 50 remote office infrastructure projects and the delivery and deployment of over 300 high-speed data circuits and over 75 remote office security system and fingerprint scanner deployments. Managed communication with all service providers, team members, internal and external Project Managers, and clients (site contacts and office/regional managers.)
  • Was responsible for the management of procurement, scheduling, and direction of external stakeholders, scheduling of tasks and milestones, resource budget management, adherence to corporate and quality standards, and risk identification and management.
  • Developed and distributed project plans, schedules, and status updates to project teams and executive management. Organized and led project calls and created and distributed input/output documents such as RFP, SOW, and network design and as-built diagrams.
Budget Management Network Design Project Management Project Planning RFP SOW Stakeholder Engagement
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References
Average Rating

1 recommendation
IS Facilities Project Manager
Healthcare
Jul 2016 - Sep 2016
Lake Success, NY
  • Successfully managed IS infrastructure and Facilities workstation deployment project for 7 hospitals including Long Island Jewish Medical Center, North Shore University Hospital, Lenox Hill Hospital, Forest Hills Hospital, Southside Hospital, Plainview Hospital, and Syosset Hospital.
  • Scheduled and conducted site surveys with internal stakeholders, specified and procured resources, managed delivery, storage, and deployment of all hardware and directed Facilities resources in the specification, scheduling, and deployment of low and high voltage requirements as well as furniture installation, relocation, and modification. Specified switch interface capacity requirements and directed internal IT resources in the provisioning of network connectivity to each workstation.
  • Output documents included project plans and schedules and as-built floor plans with detailed computer, low/high voltage, and furniture requirements in electronic format.
MS Visio Project Management Project Planning Stakeholder Engagement Network Connectivity
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Infrastructure Project Coordinator
Retail
Mar 2016 - Jul 2016
White Plains, NY
  • Effectively directed all phases of IS infrastructure office relocation projects in White Plains and Manhattan. Managed gathering of requirements and detailed inventory of all infrastructure including network, server, workstation, videoconference, and telecommunication assets for Manhattan office prior to closing. Specified, designed, and managed deployment of all assets to White Plains MDF including rack elevation, low/high voltage, and relocation of existing assets in order to accommodate new network equipment.
  • Managed the planning, specification, design, and execution of White Plains swing space network infrastructure. Conducted site surveys and directed external stakeholders in the design, procurement, and deployment of all IS resources, arranged and led vendor calls and site walks, and negotiated access and security to space with building management and current tenant.
  • Input/output documents included project schedules, stakeholder register, RFP, SOW, design diagrams, and detailed inventory, and scheduled status reports. Collaborated with internal stakeholders such as Service Delivery, Facilities, and Program Managers.
Network Infrastructure Project Coordinator Requirements Gathering RFP Site Surveys SOW Stakeholder Engagement
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Technical Specialist / Project Manager – Data Networks
Hospitality and Entertainment
Aug 2005 - Jan 2016
New York, NY

Technical Specialist / Project Manager – Data Networks - Dec 2005 to Jan 2016

Network Specialist – Aug 2005 to Dec 2005

  • Successfully directed over 50 infrastructure projects including the relocation of WBBM-TV campus facility and WBBM Radio station in Chicago, CBS Sports and CBS Interactive corporate offices in Manhattan, facility openings for CNET in Louisville, Smithsonian Channel, and Capitol Hill lobby offices in Washington DC, and infrastructure refresh projects for WXRK Radio in Manhattan and CBS Radio in Detroit.
  • Managed complete infrastructure refresh projects for CBS corporate headquarters and CBS-TV News Desk in Manhattan.
  • Specified and managed all design, specification, procurement, budgeting, deployment, testing, certification, and documentation of network topologies and infrastructure including LAN, WAN, high-speed data circuits, low/high voltage, Data Center/MDF/IDF facilities.
  • Managed all stakeholder communication including with vendors, executive management, clients, and project teams. Input/output deliverables included project plans, schedules, stakeholder registers, RFP, SOW, as-built diagrams, meeting agendas/ minutes, and scheduled status reports.
Data Center Project Management Project Planning RFP SOW Stakeholder Engagement Documentation LAN WAN
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Infrastructure QA Project Lead
Retail
Dec 2002 - Mar 2005
Somers, NY
  • Designed, specified, and managed the construction of QA and Emerging Technology facilities including low/high voltage, LAN infrastructure, workstations, phones, A/V, HVAC, and premise security. Led all stakeholder meetings and conducted all site tours for executive management and high-profile visitors during all phases of each project. Directed a team of 5 QA analysts on all infrastructure QA initiatives and collaborated with Field Service regional managers on the transition of all initiatives from QA to field testing.
  • Managed the design, procurement, and deployment of enterprise QA SharePoint portal and scheduled and coordinated training with each product development team.
  • Managed and developed a PDLC life cycle and QA processes for testing and certification of all organizational network infrastructure prior to field testing.
LAN Network Infrastructure Quality Assurance MS SharePoint Stakeholder Engagement
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Senior Network Project Specialist – Member of Management/PMO
Insurance
Oct 2000 - Dec 2002
Armonk, NY
  • Successfully managed close to 25 major infrastructure projects globally including the deployment of a new business continuity facility in Armonk for Manhattan-based Financial Services groups post-911, integration of merger/acquisition facilities in St. Louis, Hartford, and Manhattan, and relocations in Philadelphia, San Francisco, and Manhattan.
  • Managed North American project as part of the global WAN backbone resiliency program. Planned, executed, managed, and controlled all phases of the project and served as a representative for Swiss Re North America on all executive meetings in New York and Zurich and with executive stakeholders for all North American business groups.
  • As a member of PMO, I followed all organizational standards and processes and served as a team lead in ensuring that all projects complied with PMO processes.
Cisco PMO SAN Stakeholder Engagement WAN
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Edit Skills
Non-cloudteam Skill
Education
Attended in Electronics Technology
Computer Processing Institute 1988
Certifications
Cisco Network Security: Cisco Firewall Technologies
LinkedIn, 2020
Cert Prep: Project Management Professional (PMP)®
LinkedIn, 2020
Project Management Foundations: Small Projects
LinkedIn, 2020
Project Management Professional (PMP) - In progress
Project Management Institute
CCNA Security (210-260) Cert Prep: 3 VPN
LinkedIn, 2020
Information Technology Infrastructure Library (ITIL)
Skills
Stakeholder Engagement
2020
18
Project Management
2020
13
Project Planning
2020
13
RFP
2020
13
SOW
2020
13
LAN
2016
12
WAN
2016
12
Data Center
2016
10
Documentation
2016
10
Budget Management
2020
2
Cisco
2002
2
MS SharePoint
2005
2
Network Design
2020
2
Network Infrastructure
2016
2
PMO
2002
2
Quality Assurance
2005
2
SAN
2002
2
Agile Methodology
0
1
Analysis
0
1
BGP
0
1
Cabling
0
1
Change Management
0
1
Cisco CVP
0
1
Cisco ISE
0
1
Data Flow Diagrams
0
1
Disaster Recovery
0
1
Ethernet
0
1
Fiber Optics
0
1
Firewall
0
1
Infrastructure Management
0
1
IPsec
0
1
ITIL
0
1
Microsoft Office
0
1
MPLS
0
1
MS Project
0
1
MS Visio
2016
1
Network Connectivity
2016
1
OSPF
0
1
Procurement
0
1
Project Coordinator
2016
1
Requirements Gathering
2016
1
Routers
0
1
Site Surveys
2016
1
Strategic Planning
0
1
Switches
0
1
Vendor Management
0
1
Virtual Router Redundancy Protocol
0
1
Waterfall
0
1
Wireless
0
1
XML Firewalls
0
1