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Susan
sueriv56@gmail.com
201-776-4070
56 Brookview Terrace
Bergenfield, NJ 07621
Clinical Informatics Specialist
14 years experience W2
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Summary

SUMMARY

  • Dynamic Nursing Informatics Professional with extensive experience facilitating health care team operations to provide optimum patient care; Strong team development and strategic communication skills.
  • Effective multidisciplinary facilitation skills with an emphasis on workflow solutions, and implementations.
  • Experienced with hospital CPOE/EMR and facilitating modification/redesign of hospital documentation products; Strong speaking, writing and presenting skills with proficiency in time management competences.

Experience
Clinical Informatics Specialist
Information Technology
Jan 2019 - present
  • Participated in daily/ weekly platform meetings to ensure consistency/compliance with project implementation deadlines in conjunction with problem resolution strategies
  • Served as resource for identification of gaps and provision of expertise for identification and recommendation of clinical best practices for existing multisite EMR
  • Maintain and monitor project timelines and ensure accuracy
  • Instruction on current EMR to new employees/providers
  • Lead internal efforts to move assigned products through the Product Life Cycle process
  • Managed, documented and communicated mitigating actions needed to assure project issues and risks identified and corrective action taken
  • Worked closely with client clinical directors to meet specified objectives at indicated by scope and client requirements
  • Maintained overview of the design and testing of build
  • Used clinical decision making to direct prioritization of implementation
  • Supported clients in the identification of potential policies and regulatory deficiencies
  • Provided specifications and assistance on implementation of Meaningful Use standards within identified areas for improvement
  • Made identification of potential risk in ability to meet successful meaningful use attestation
  • Provided assistance on selection of value objective (s) and identification of Key Performance Indicators (KPI)
  • Performed current/future state assessment and workflow design and modifications as required
  • Directed end-user support during conversion (enhancements)
  • Assisted with ongoing system maintenance (system testing, troubleshooting, issue management
No skills were added
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Senior Clinical Consultant /Team Lead
Information Technology
Jan 2014 - Jan 2016

Have provided client facing healthcare informatics support for various healthcare organizations by communicating, collaborating and working to design and customize new or existing electronic documentations records (systems), while assisting in directing clients toward implementation of client specific healthcare system to improve on patient safety, reducing cost inefficiencies through assessment and implementation of workflows, clinical assessments and recommended actions in conjunction with regulatory standards and desired implementation functionalities.

  • Served as implementation Lead for Ambulatory solution consisting of 23 clinical sites using Model (at University of Southern Alabama)
  • Facilitated weekly platform meetings to ensure consistency/compliance with project implementation deadlines in conjunction with problem resolution strategies
  • Served as project resource for dentification of gaps and provision of expertise for identification and recommendation of clinical best practices for existing and upcoming project initiatives.
  • Maintain and monitor project timelines and ensure accuracy in reporting of project status.
  • Lead internal efforts to move assigned products through the Product Life Cycle process by ensuring that all necessary documents and deliverables team had been met.
  • Managed, documented and communicated mitigating actions needed to assure project issues and risks identified and corrective action taken
  • Worked closely with client clinical directors to meet specified objectives at indicated by scope and client requirements
  • Ambulatory consultant Mission Hospital system Ashville NC over multiple sites overseeing current/future state review, workflow mapping, and go-live support
  • Used clinical expertise to support Cerner Consultant (Architect) with build for Ambulatory sites
  • Maintained overview of the design and testing of build; giving finalized approval or rejection of products prior to placing in production
  • Used clinical decision making to direct prioritization of implementation of Model Solution
  • Held direct oversight of current /future state evaluation
  • Directed team members in the attainment of deliverable with respect to assigned timeline/deadlines for Premier Cerner client(s) within multiple Ambulatory sites
  • Supported clients in the identification of potential policies and regulatory deficiencies
  • Provided specifications and assistance on implementation of Meaningful Use standards within identified areas for improvement
  • Made identification of potential risk in ability to meet successful meaningful use attestation
  • Provided assistance on selection of value objective(s) and identification of Key Performance Indicators (KPI)
  • Supported clients through upgrades/ system changes
  • Performed current/future state assessment and workflow design and modifications as required
  • Directed end-user support during conversion (enhancements)
  • Assisted with ongoing system maintenance (system testing, troubleshooting, issue management)
  • Held client specific training for ambulatory environment inclusive of nursing and providers (using Model and PowerChart Ambulatory Solution)
  • Supported clinical user group forum and conferences with training of client for self-implementation of future activities
  • Held presentation and communications with and to Executive Suite
  • Supported PowerChart Ambulatory and/or PowerChart Implementations at various locations: Model upon its initial implementation at University of Southern Alabama
  • Involvement in implementation of Cerner products /support go-lives at various sites (e.g. Intermountain, LA Hospital systems, [various locations], Pueblo Correctional Facility, Mission Hospital system, University Southern Alabama (USA)
  • Contributor in conversional activities at various Cerner client sites
  • Obtained and delineation of specification for ambulatory build including nursing power plans/ CPOE
  • Delineated specification and requirements for development of reports including indicators of gaps required for creation of additional/new reports
  • Directed team on deliverable timeframe(s) and expectations
  • Used clinical knowledge to guide implementation of Cerner solution
Project Management
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Informatics Clinical Coordinator
Medical Devices
Jan 2013 - Jan 2014

Ability to coordinate clinical application to assure information system serves to facilitate and /or enhance clinical practice and deliverance of care. Use expertise to identify and evaluate care delivery technology (ies) providing recommendations based on respective evaluation which impact integration with existing or perspective workflows and systems Ability to serve as project lead/manager as dictated by the operation within the department of Information Technology.

  • Assisted in the identification and implementation of meaningful use indicators
  • Contributed in team efforts to identify potential risk to positive meaningful use attestation
  • Served to assist stakeholders in identifying existing meaningful use deficits through audits, and review of existing reporting mechanisms
  • Collaborated on communication between the clinical user and various members of the Information Technology department, and/or vendor (s)
  • Coordinated multidisciplinary meetings
  • Actively contributed toward the development, build, scheduling, delivery and implementation of clinical system
  • Worked with users to gather data/information relevant for development/ modification of workflows
  • Participated in multi-disciplinary discussion to facilitate development, modification and implementation to existing documentation system
  • Provided end-user support as needed
  • Serviced as project lead/manager on application specific projects /assignments
  • Actively Analyzed application related problems for resolution in conjunction with system analyst
  • Participated in weekly change control process
  • Created and presented workflow documentation
  • Acquainted with use of Remedy Care Tech System and Liquid Planner
Stakeholder Engagement
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Clinical Consultant /Project Lead
Information Technology
Jan 2012 - Jan 2013

Ability to relate clinical subject matter as the clinical expert; part of a project team, to facilitate the assessment, planning, design, implementation and maintenance obstetrical software systems and services.

  • Performed site configuration/ User Configuration including instruction to user of configuration process
  • Lead clinical assessment, workflow evaluation (current/future states)
  • Completed user configuration and build
  • Executed user testing, training and end user support for implementations and upgrades
  • Created user requirements and workflow documents
  • Developed, planned, deliverance and management of client training programs
  • Performed and Supported user training via various platforms
  • Supported sales, marketing and product development activities (e.g. conferences, webinars, etc.)
  • Fulfilled function of a liaison / builder for broad, multidisciplinary groups including clinicians, ancillary personnel, and IT analysts
  • Actively Contributed with clinical user group forum(s) and conferences (i.e.g AWHONN Conference booth presenter)
  • Supported go-live implementation (on-site)
  • Facilitated maintenance of customer satisfaction through direct and indirect contact with clients
No skills were added
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MIS Trainer (per-diem)
Information Technology
Jan 2012 - Jan 2012
Effectively train/instruct clinical and auxiliary staff on the use of various applications within the organization's Electronic Medical Record (EMR), using various modalities that include demonstration and instruction in the form of computer-based training, simulated training, verbal and/or written instruction.
  • Served as clinical documentation instructor to medical/clinical and auxiliary staff
  • Initiated content development and modification of both supplementary and primary course materials
  • Facilitated the procurement of login codes and password for end-users
  • Managed the training material review and update as needed to assure accurate correspondence with current version of the various applications used within the Medical Center
  • Utilized various development applications (e.g. power point, office 2010, photoshop etc.) for the implementation of interactive teaching modules
  • Maintain and update student course progression and completion records in MIS database
  • Learned, reviewed and applied knowledge of various EMR/CPOE applications that would best enhance learning and the assurance of meeting departmental goals for overall training
No skills were added
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Quality Informatics Specialist
Information Technology
Jan 2007 - Jan 2010

Effectively coordinate activities of committee assembled to enhance the implementation and coordination of informational systems. Successfully create and maintain interdisciplinary team website and newsletters. Efficiently coordinate the distribution of research materials used in the development of automated alerts for institution-wide applications Functioned as resource person for information system focused on clinical alerts. Participation in multi-disciplinary teams to promote problem solving within the current hospital information systems while providing schematics/ algorithms that will facilitate demonstration of workflow (s)

  • Served as modified project manager for Quality Department Alerts Committee
  • Supported in the performance of analysis of alerts/order-set/CPOE documentation
  • Performed Testing of alert (s) functionality of CPOE/EMR
  • Promoted the modification and corrective action as determined by product testing
  • Implemented analysis of alert functionality for meeting intended specifications
  • Assisted in the development of specifications for alert request and/or order-sets
  • Served as a point person between Quality informatics and interdisciplinary healthcare team
  • Contributed in the development of MLM alongside IT Department
  • Participated in the implementation of new and modified alerts
  • Constructed analysis of clinician work flow /Creation of flow charts/concept maps
  • Competent in making observations, study results to draw accurate inferences from the conducted experiments/observations
  • Conducted observational study (ies) on the effectiveness of clinician response to alerts/MLM for multiple medical alerts
  • Competent at communicating effectively and efficiently with all
  • Presenter at national conference on Hospital application system
  • Highly skilled at multitasking and providing results under pressure
  • Provided verbal and illustrative instruction to end-users on requested alerts/MLM
  • Supported the monitoring progress and the modification/creations of requested alerts /MLM
  • Assisted in the modification of the hospital product (SCM 5.0)
  • Lead on PCA implementation of Medical staff for newly developed alerts
  • Wrote quarterly newsletter for IS-CAG (Information Systems Clinical Advisory Group) with updates, changes and/or modification effecting Hospital CPOE/EMR
  • Proficient with Office Applications (Word, Excel, Visio, Power Point, etc.) Mount Sinai Medical Center 18+ years Staff nurse/ Infection Control Specialist
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Nursing Informatics
NY U College of Nursing 2004
Ramapo College/UMDNJ 1988
Rutgers University
William Patterson University Wayne, New Jersey
Ramapo College of NJ
Bronx Community College
Certifications
R.N
PMP/ Lean Six Sigma Certificate
Post-MS Certificate Nursing Ed
Skills
Project Management
2016
2
Stakeholder Engagement
2014
1