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Joshua
joshuafolabi@gmail.com
401-648-5143
Alpharetta, GA 30022
IT Project Manager
6 years experience W2
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Summary

An innovative, goal-oriented healthcare IT Project Manager with 9 years of consulting experience. Effective Project Manager experienced in leading Epic and Cerner implementations, go-live activation planning, go-live support, logistics management, and vendor selection. Driven with a passion to build relationships and surpass client and management expectations. Strong problem-solving and troubleshooting skills with demonstrated teamwork and communication skills.

Industry Experience

  • 9 years of IT, 9 years of HIT, 8 years of Epic Cutover Activation Project Manager experience with a total of 9 years of Epic experience.
  • Managed 3 Epic Full Life Cycle Implementations and 50 Epic Activations.
  • Managed and planned the cutover/go-live scope, objectives, and deliverables.
  • Assisted in the exploration, evaluation, and design of technical requirements and preparing contingency plans.
  • Managed potential risks and provided an escalated resolution to any cutover planning issues that surface.
  • Served as a facilitator in conversations to identify and assessing cutover and conversion needs.
  • Determined cutover/go-live project requirements by conferring with business users to collect migration tasks, dependencies, and priorities.
  • Built and put together Command Center teams to provide support through post-go-live.
  • EMR Applications: Epic and Cerner.

Experience
Project Manager
Healthcare
Feb 2019 - Dec 2019

Jun 2019 - Dec 2019

Project: EMR Epic Implementation/ Systems Integration / Mergers and Acquisition

  • Developed projects within the program in alignment with the organization's strategic plans and objectives.
  • Ensured that technical requirements and tasks are understood, clearly communicated, and executed on time.
  • Updated technical and interface project plans, technical trackers, and other work plans.
  • Participated in core project leadership discussions and decisions.
  • Acted as a liaison between the technical team and the application team.
  • Ensured that technical staffing levels are maintained, and training and certification requirements were met.
  • Maintained close communication with the Epic technical coordinator, technical manager, and system representatives.
  • Coordinated the production and non-production hardware and software support for Epic infrastructure including servers, network, storage, backup, operating systems, virtualization platforms, and desktop devices.
  • Tracked technical integration issues and coordinating issue resolution.
  • Ensured that the systems teams provided routine system monitoring and that issues were mitigated.
  • Led infrastructure capacity planning and monitored activities.
  • Worked with the application and technical teams and project and organization leadership to develop, document, and test downtime and recovery processes requirements.
  • Built support to influence decisions in order to ensure work toward common objectives.
  • Managed client expectations from initial project identification through the project lifecycle.
  • Developed and gained sponsor approval and signoff on project charter/scope and/or work breakdown schedule.
  • Engaged and organized the assignment of activities of multi-functional teams, as well as the project estimates, task dependencies, and schedule.
  • Built and managed multiple, multi-functional collaborative projects and/or work teams.
  • Delivered appropriate integration, training, and implementation plans and activities.
  • Managed stakeholders and multiple project teams in the context of a single project.
  • Developed root cause analyses and process improvement plans.

Implementation:

  • Led and managed multiple Epic (both clinical and revenue cycle) Ts.
  • Acted as the primary contact between ATE support and staff.
  • Executed the project management plan, in accordance with the scope, budget, timing, and quality as set by stakeholders.
  • Identified risks and issues, worked with the relevant stakeholders toward the best and most efficient remedy.
  • Coordinated with key project stakeholders and the PMO established deadlines and drove me and the team to adhere to them.
  • In charge of handling Logistics for ATE support staff.
  • Ensured that the right number of individuals with the correct skills are on the team to schedule, plan, execute, and support go-live.

Feb 2019 - Apr 2019

Project: EMR Go-Live Cutover Activation

  • Executed the project management plan, in accordance with the scope, budget, timing, and quality as set by stakeholders.
  • Identified risks and issues, worked with the relevant stakeholders toward the best and most efficient remedy.
  • Coordinated with key project stakeholders and the PMO established deadlines and drove the self and team to adhere to them.
  • Led and managed Epic clinical and revenue cycle activations.
  • Acted as the primary contact between ATE support and staff.
  • In charge of handling logistics for ATE support staff.
  • Ensured that the right number of individuals with the correct skills are on the team to schedule, plan, execute, and support go-live.
Project Management EMR PMO Process Improvement Project Planning Stakeholder Engagement System Monitoring Epic Technical Specifications Training
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Project Manager
Healthcare
Nov 2017 - Sep 2018

Nov 2017 - Sep 2018

Project: EMR Implementation

  • Participated as a key member of the core implementation team charged with successfully implementing and managing Epic.
  • Functioned as a subject matter expert in the functionality of the electronic medical records and electronic practice management systems.
  • Served as the main point of contact and application subject matter expert for the Physician offices during the implementation process and post-implementation process; on-site go-live support and post-implementation phase, including optimization.
  • Analyzed and documented the requirements of a physician's office and clinical workflow as they pertain to the implementation of electronic practice management and electronic medical records software.
  • Prepared recommendations and/or alternatives that address existing and potential areas of improvement in physician office operations.
  • Helped with redesigning existing workflows to leverage the Ambulatory application and document, review, and train future state workflows.
  • Built and put together a Command Center team of 15 at the Elbow Support staff members that provided support through post-go-live.
  • Documented implementation decisions and configuration approach.
  • Participated in the planning, design, development, and deployment of new application modules and enhancements to existing applications.
  • Performed in-depth tests, including unit and integration testing.
  • Shared best practices and lessons learned.
  • Communicated with stakeholders regularly and in a meaningful and successful manner both in writing and verbally.

Mar 2018 - Sept 2019

Project: EMR Training and Go-Live Cutover Activation

  • Managed up to 60+ training staff and 500+ courses that were developed according to the scope and plan.
  • Conducted weekly team meetings to discuss training-related activities, issues, changes, and communication updates.
  • Managed logistics and delivery of training for 5000+ end-users during a 14-week 24/7 training deployment.
  • Planned and managed the day-to-day activities of team members including prioritization of work development and execution of work plans, tasks coordination of resources, and meeting plans.
  • Coordinated with department managers to determine Provider availability to fit the resource calendar and develop a schedule for trainers and super users.
  • Managed and identified issues by the instructional design team and brought resolution.
  • Managed data in the master training environment, supported the delivery of training sessions.
  • Assisted with resource planning/staff management for regional Epic implementation.
  • Developed and maintained resource plans for medical centers composed of 9,500+ physicians and 45,000+ total users.
  • Designed a dynamic staffing model for deployment project support staff from peak need (350) to ongoing need (150).
  • Assigned staff to teams based on skills and needs, evaluated staff for next opportunities, reassigned staff based on schedule fluctuations and facilitated end of project transition.
EMR PMO Process Improvement Project Management Project Planning Stakeholder Engagement System Monitoring Training Integration Testing Instructional Design Epic
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Project Manager
Mar 2018 - Mar 2018
Project: EMR Training and Go-Live Cutover Activation
EMR Project Management
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Project Manager
Healthcare
Jan 2017 - Oct 2017

Jan 2017- Oct 2017

Project: EMR Implementation and Cutover/Go-Live

  • Managed and planned the cutover/go-live scope, planning, and execution while understanding current and future requirements for all underlying data.
  • Served as a facilitator in conversations to identify and assess the cutover and conversion needs.
  • Coordinated efforts among functional areas and sites/outside vendors including evaluating needs, documenting actions, and obtaining sign-off on project deliverables.
  • Determined cutover/go-live project requirements by conferring with business users to collect migration tasks, dependencies, and priorities.
  • Assisted in analyzing and organizing project plans and obtaining input from subject-matter experts.
  • Planned cutover process by developing project scope, objectives, and deliverables including assisting in the exploration, evaluation, and design of technical requirements and preparing contingency plans.
  • Planned and assisted with execution/facilitation of all cutover deliverables including events such as dry runs and detailed review sessions.
  • Facilitated joint application sessions with the various teams to ensure cross-team communication and collaboration.
  • Assisted in identifying and managing cross-team dependencies early in the cutover process.
  • Communicated cross-team issues to the deployment manager and the appropriate team leads.
  • Assisted with logistical requirements gathering and setup the deliverables and go-live events including room reservations, telephone configurations, staffing, floorplan layouts, and other event planning needs.
  • Developed and presented deliverable decks using Visio for planned events, graphical timelines, go-live support planning, and communication strategies.
  • Facilitated scheduled meetings and related activities.
  • Communicated cross-team issues and documented in appropriate collaborative space for discussion, escalation, and resolution.
  • Provided technical and business recommendations to ensure the integrity of the data prepared migrated and/or converted into the Riverside eCare System.
  • Worked closely with project team members (developers, process architects, leadership, etc) and entity contacts to ensure consistent communication of cutover project goals, requirements, scope, and timeline to ensure a smooth go-live with Epic.

Jul 2017 - Sep 2017

Project: Go-Live/Cutover Activation

  • Managed team of consultants implementing Epic software.
  • Assisted with vendor/client communication; a client with build/functionality decisions.
  • Met with the client's executive team for project updates and decision points.
  • Helped the client develop a stable support environment to assist end-users after go-live.
  • Managed the project plan and assure tasks were being completed.
  • Provided classroom training and support for Ambulatory.
  • Provided classroom training and support for ClinDoc/ CPOE.
  • Provided classroom training and support for ASAP.
  • Provided classroom training and support for Cadence/ ADT.
  • Created resource planning/staff management for system-wide Epic Big Bang go-live.
  • Developed training reports and metrics.
  • Developed the Command Center, help desk, support communications, and issue escalation plans.
  • Created schedules for ATE support to assist with logistics preparation.
EMR Project Management Stakeholder Engagement MS Visio Project Planning Requirements Gathering Training Epic
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Go-Live/Cutover Activation Project Manager
Healthcare
Apr 2017 - Jun 2017
  • Created resource planning/staff management for system-wide Epic Big Bang go-live.
  • Developed training reports and metrics.
  • Developed the Command Center, help desk, support communications, and issue escalation plans.
  • Created schedules for ATE support.
  • Assisted with logistics preparation and execution.
Project Management
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AMB Training/Project Manager (Physician Technology Partners)
Healthcare
Jun 2016 - Aug 2016
  • Developed project plans, communication protocols, and standardized workflows; processed and directed teams to accomplish the project's goal.
  • Created teams, communications, standing work sessions, project plans, status reports, reported status to leadership, and escalated issues through the proper channels.
  • Worked with client leadership to assure that end-users were receiving communication related to phases of activities and responsibilities.
Project Management Project Planning
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Project Manager
Healthcare
Feb 2015 - Mar 2016

Project: EMR Implementation

  • Managed, planned, evaluated, and directed information system implementation as a member of the project management team for a full Epic design through implementation project.
  • Oversaw the design, development, test, and implementation phases of the acute care clinical information system and the SA's and additional team members that were assigned.
  • Used project management processes and methodologies as defined by the Program Management to ensure the project was delivered on time and within the budget, adhere to quality standards and meet customer expectations.
  • Communicated with stakeholders regularly and in a meaningful and successful manner both in writing and verbally.
  • Escalated issues and concerns timely and within the appropriate program channel.
  • Participated in change management, cross-application design meetings, and program oversight under the direction of Program Management.
  • Participated in the design of the training and communication plans as needed to ensure proper end-user acceptance.
  • Shared best practices and lessons learned.
  • Provided input on testing objectives and goals for the ambulatory team build.
Change Management EMR Program Management Project Management Stakeholder Engagement
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Edit Skills
Non-cloudteam Skill
Education
University Of Rhode Island
Business Administration
University of Rhode Island
University Of Rhode Island
Business Administration
University of Rhode Island
weekly status reports that address outstanding work
issues and risks to the Program Director
Certifications
PMP
Project Management Professional (PMP)
Skills
EMR
2019
3
Project Management
2019
3
Stakeholder Engagement
2019
3
Epic
2019
2
Project Planning
2019
2
Training
2019
2
Change Management
2016
1
PMO
2019
1
Process Improvement
2019
1
Program Management
2016
1
System Monitoring
2019
1
Instructional Design
2018
1
Integration Testing
2018
1
Logistics Management
0
1
MS Visio
2017
1
Problem Solving
0
1
Requirements Gathering
2017
1
Technical Specifications
2019
1