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Cathy
ccarter623@yahoo.com
615-714-1769
Nashville, TN 37250
Sr. Project Manager
6 years experience W2
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Average rating
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Summary

College educated professional with over 5+ years of experience in Project Management roles. In my most recent position, in the role of Project Manager I executed processes which enabled the company to better provide standardization across the board. I am currently seeking a new opportunity where I can apply the experience and knowledge I have gained over my career and contribute to the overall success of my new employer.

Experience
Sr. Project Manager
Nov 2019 - May 2020
Remote (Healthcare) Conduent Chair manage and facilitate project team meetings.
  • Manage multiple projects of moderate or high complexity across multiple processes organizations and applications. or external suppliers.
  • Continually work with sponsor and stakeholders to understand their requirements and manage expectations.
  • Accountable for meeting project schedule, budget, and customer requirements.
  • Prepare / present formal requirements, project plans, schedules, and status reports to organization leadership, project teams, and sponsoring client / customer group.
  • Communicate schedule information and changes to client / customer support organizations.
  • Write formal business letters / project reports.
  • Oversee the development of project requirements, estimates, system design, and construction of system (s) and / or enhancement (s), UAT testing, and deployment.
  • Manage business and system issues throughout the project life cycle.
  • Manage hand-off to the logistical support organization (s).
  • Mentor to other Project Managers.
  • Performs all other duties as assigned.
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Project Manager
Oct 2018 - Jan 2019
Nashville, TN
(Healthcare)
  • Coordination of internal resources and third-party vendors for the execution of multiple business, clinical, and cloud-based software projects.
  • Engaged clients to identify key business requirements priorities and product timelines.
  • Hold regular status meetings, document, and communicate project progress to all communication channels.
  • Collaborated with multiple teams including IT and Business to maintain good business relationships and practices.
  • Compile and maintain deliverable repositories for project documents and best practices.
  • Track and provide reporting regarding scope, progress, risks, and issues.
  • Acts as the point of effective control over coordination, communication, escalation, and follow up for issues.
  • Perform E2E, and UAT Testing.
  • Maintained budget, timelines, and resource tracking for major projects.
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Project Manager
Nov 2017 - Oct 2018
Nashville, TN
(Ettain Group
  • Contract) (Healthcare) Project Manager Provide oversight project management, and single point of contact for the technical aspects of EMR implementation of MedHost.
  • Facilitate new customer kick off meetings for the purposes of gathering requirements, timeline planning, understanding dependencies, and discovery.
  • Create and maintain detailed project plans in association with written documentation.
  • Manage resources, budget, and tasks within ServiceNow.
  • Ability to enter ticket request in ServiceNow and drive results through workflows.
  • Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the customer using weekly status reports.
  • Lead the coordination of hardware procurement, testing of software and systems integration, activation, and deployment of on-premise and cloud-based software solutions.
  • Assist with escalated customer issues and project issues as identified or requested by the customer through direct support or through the support of the Community Health Systems subject matter experts assigned to the project.
  • Provide communication and timely work progress across key stakeholders, including risk management.
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Project Manager
Mar 2017 - Nov 2017
Nolensville, TN
(Financial)
  • Plans, organizes, directs, controls, and delivers moderate to complex projects prioritized in alignment with the client's expectations and business needs
  • Manages people for programs or projects involving department or cross-functional teams focused on the delivery of projects and/or programs to completion.
  • Collaborated with software development teams, QA teams, and contribute to the overall success of the project.
  • Ensure Point of Sale software and hardware are implemented and delivered to client as designed.
  • Perform E2E, and validation, UAT Testing.
  • Worked with internal and external teams to prioritizing items on product backlog.
  • Identification and management of any risk or issues.
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Sr. Business Analyst
Information Technology
Jun 2016 - Mar 2017
Nashville, TN
(Ettain Group
  • Contract) (Healthcare) Sr. Business Analyst
  • Provide direct involvement in the design, build, implementation and support of the Cerner modules.
  • Implement solution design decisions and assume responsibility for Cerner Registration/Scheduling/PAS implementation.
  • Function as a liaison to client departmental/functional resource dedicated to data collection and system design.
  • Work with the departmental/functional team to develop and execute unit and system test scripts.
  • Collaborated with teams to manage developing documentation, controlling procedure, software configuration, and training materials for assigned business processes and jobs.
  • Participate as an Integration Testing and go-live team member.
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Contract
Banking/Financial
Jan 2016 - Jun 2016
Nashville, TN
(TEKsystems Inc (Insurance)
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Operations Project Manager
May 2015 - Aug 2015
Franklin, TN
(Vaco Technology -Contract) (Healthcare) Operations Project Manager
  • Implementation of agreed Kronos Analytics scheduling and productivity standards across the organization.
  • Manage resource assignment, work allocation and software and hardware requirements for Kronos Analytics project.
  • Ensure project execution within defined budget and timelines.
  • Track, monitor, and control expense based on budgetary guidelines.
  • Communicated status update, issue, and risks on a bi-weekly basis to senior leadership.
  • Worked with Operations and Information Technology departments to provide deliverables to Kronos Project Team.
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Edit Skills
Non-cloudteam Skill
Education
M Ed
Middle Tennessee State University
Minor: Business & Healthcare Administration
Skills
Project Management
2019
4
Business Analysis
2017
2
Project Planning
2018
2
Stakeholder Engagement
2018
2
Agile Methodology
2020
1
Data Mapping
2015
1
EDI
2020
1
HL7
2020
1
SDLC
2020
1
Systems Integration
2020
1
Vendor Management
2020
1
Waterfall
2020
1
EMR
2018
1
Quality Assurance
2017
1
Requirements Gathering
2018
1
Risk Management
2018
1