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David
blackmandw@gmail.com
678-468-8052
Atlanta, GA 39901
Network Infrastructure Product/Project Manager
22 years experience W2
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Summary

Over 30 years' experience in critical roles within military, airline, and other corporate IT infrastructures. Extensive IT project management responsibilities employing PMBOK, ITIL, SDLC and Agile framework and SCRUM mindset to manage scope, cost, time, risk, earned value, schedule, and budget of infrastructure related projects, services, and financial and cybersecurity related programs. Additionally skilled in process and workflow analysis and IT business process modeling. Extremely effective problem solving, conflict resolution, team leadership and risk mitigation and management in complex, high visibility situations and projects. Can perform cause & effect, root cause, and critical path analysis. Contributes to Business Analysis role to define functional requirements, Sprint prioritization from User Stories, Scrum roles and sprint sessions, Business Case Estimations. Experienced cross-functional team building with outstanding customer relations, communication skills and adaptability in global, multi-cultural, off-shore, cross-matrixed multinational companies with constantly changing priorities.

Experience
Network Infrastructure Product/Project Manager
Information Technology
Jun 2019 - Jun 2020
Alpharetta, GA
  • Leads Network Infrastructure and Security Product Management initiatives for Technical Debt optimization, Firewall appliance upgrades, Firewall monitoring environment buildouts and in response to internal audit and MSAG findings and datacenter buildout, consolidations plus nodal and client connectivity migrations, cpe deployment and integration to optimize organizational Technical Debt.
  • Coordinated and led network architecture vulnerability remediation efforts across switches, load balancers, and firewall devices. Submitting ARCHER Security exception reports for patching, EOSL devices and update scheduling for continued security compliance.
  • Leading multi-state, multi-location wireless appliance and controller upgrade.
  • Leading Alliance migrations from VPN to GCP Direct-Connections to Google Cloud and AWS application environments
  • Leading client migration projects off legacy MPLS and VPN connections, to Private Equifax cloud based VM architecture supporting Prod, Non-prod and DR application platforms.
  • Interim Scrum Master – Network tribe during IAAS Agile Transformation building out project environments in JIRA & Confluence to initiate Tech Debt Management projects
    • Conducted planning sessions for scope overview, and resource definition, and scaling of project schedule and plan. Providing scaled down Agile framework and mindset training of IAAS Network personnel.
    • Leading Network team Stand-Ups, Sprint planning and backlog grooming & sprint retrospects.

NCR HQ, Atlanta, Ga.

IT Infrastructure & M&A Network Integration

  • Led Network Security platform CISCO ISE upgrade Lab, Pilot and Enterprise Deployment, SOW compliance plus review and update management.
  • Led Global IT M&A network integration projects (Belgrade, Serbia; Kuala Lumpur, Malaysia; Kolkata, India& Cambridge, Mass.)
  • Led Carrier Migration initiative Mumbai, India deploying Hi-capacity LEC solutions into NCR Datacenter, bank client end router staging, deployment and installations, FW rule change management, Co-Lo cabling, router/switch/SFP connections and executive reporting
  • Global SDWAN Deployment during M&A network Integrations & Fortinet Security
Agile Methodology Project Management Product Management Infrastructure Security Network Security Data Center Database Upgrades Scrum Master Change Management Compliance Auditing AWS Cisco Firewall IaaS JIRA M&A MPLS Network Infrastructure Scrum SOW Switches VPN
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Infrastructure & Real-Estate IT AGILE Program/Project Management
Banking/Financial
Jan 2018 - Apr 2019
Alpharetta, GA
  • Led Agile-Transformation Initiatives for Physical Security Office as Backlog Manager, Security Initiatives such as CCURE OS updates, Video Recorder upgrades from NiceVison to American Dynamics Video Recorders, and branch office upgrades from analog to IP cameras.
  • E*TRADE Converged Network Switch upgrades and Telecom Development environment relocation.
  • SDWAN architecture upgrades. Led scoping, procurement, and deployment of CISCO Viptela Edge Routers for compete E*TRADE WAN connectivity upgrade project, managing time, scope, costs and risks using PM productivity tools sets for Agile Project Management of IT Infrastructure projects.
  • E*TRADE Real-Estate IT refreshes, and Corporate and Retail site relocation Initiatives.
  • As IT Program/Project Manager, directed the design, budget, and kick-off of IT Infrastructure deliverables encompassing Network, Audio Visual, Telephony, and Physical Security upgrades.
  • As Agile PM, created Confluence environment, including system design document, led design review and budget approval, created JIRA Initiative and initiated planning, Analysis and Design, and Deployment EPICs, created baseline tasks for each IT work-stream. Created Initiative Kanban board and led review sessions during weekly progress cadence, Created risk and managed impact and issues using JIRA for each Branch office renovation or relocation projects.
  • As Agile work-stream backlog manager, createing JIRA initiatives and EPICS, refining EPICS, tasks, service tasks and vendor tasks into manageable durations for sprint inclusions, tempo/velocity/run-rate refinement and task ownership.
  • Creates Confluence environments for supported initiatives, System Design Documents, and manages funding and approvals.
Agile Methodology Database Upgrades Project Management Procurement Routers Cisco JIRA System Design WAN
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Project Manager
Banking/Financial
Apr 2017 - Aug 2017

Application Migration Team (Contract) Project Management, Microsoft Azure Cloud Migration

  • Led Agile-Centric project initiation and planning sessions of application migration activities from Application Discovery, onboarding Analysis and DEV, SIT, UAT testing and preparedness for Azure migration to include Game-plan coordination for migration activities for over 20 Wells Fargo internal and external facing applications.
  • Through teamwork and collaboration, Led issue resolution related to the application migration, infrastructure scan and defect remediation, and Production, DR & test environment readiness
  • Ensures project deliverables, managing time, scope, costs and risks using PM productivity tools sets MS Project, and WF proprietary project management platform of Azure cloud migration preparedness.
  • Using MS project, I developed project schedules and required PM artifacts to track all deliverables and milestone activities. I also create, populate, and manage the project SharePoint environments with project and program related artifacts. Led and drove Channel Secure integration of application before and after UAT testing.
  • Led Project Kick-offs, routine client status meetings, executive updates, and risk management meetings of application migration projects. Uses MS Project (stand alone and Server) to set, manage and track baseline deliverables providing visibility to our defined timeline
Project Management Risk Management MS Azure Agile Methodology Cloud Migration Azure Migration MS Project MS SharePoint
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IT Health Services
Information Technology
Aug 2016 - Apr 2017
(Contract) Pharma Product Management & Development, Information Security Risk Management/CyberSecurity
  • Led project initiation and planning sessions of requirements delivering Network Event monitoring architecture and additional cybersecurity services in a timeline consistent with delivery projections to various Health Care Business Units to include Oncology, Imagery, Specialized health, and more. Utilizes blended Waterfall, SDLC and Agile methodologies and techniques to ensure project deliverables, managing time, scope, costs and risks using PM productivity tools sets and SharePoint to manage project artifacts, MS Project, MS Office, Visio, Clarity and Remedy for Change Management, scheduling of Cyber-Security network Upgrades, Service-Now Firewall Rule implementation, Access device Refreshes and Ingress/Egress network security compliance projects utilizing StealthWatch event monitoring and Pulse Secure VPN secure access projects.
  • Led Converged network security initiatives (Zscaler), CASB and SDWAN CyberSecurity network protection initiatives, integrating 3d party SIEM monitoring COTS products, and led vendor management sourcing engagements with Cisco, WWT, Accenture, and at&t.
  • Led Project Kick-offs, routine client status meetings, executive updates, and risk management meetings of projects and service portfolios. Uses MS Project to set, manage and track baseline deliverables providing visibility and access to assigned projects and initiatives of Pharma products, software and supporting applications.
Agile Methodology Product Management Risk Management MS SharePoint Sourcing Vendor Management Change Management Compliance Information Security
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Project Management Fraud
Banking/Financial
Jan 2016 - Jul 2016
Alpharetta, GA
(Contract), Investigation and Discovery Services (FIDS)
  • Led project initiation of formalized business channel and client service requirements delivering architecture of e-discovery and cybersecurity services in a timeline consistent with delivery projections. Utilized blended methodologies and techniques to lead delivery of projects while managing time, scope, costs and risks.
  • Utilizes daily production tools MS Project, MS Office, Visio, and Service-Now for Configuration Change Management, scheduling and solution deliveries, and MS SharePoint for project and program artifact repository and financial expenditure tracking and reporting. Also, I combined SDLC, Agile and PMI methodologies to collaborate, manage and ensure delivery of EY internally built and COTS customized software and application services in the EY enterprise private cloud and MS Azure Public Cloud Service environments.
  • Collaborated with Business Analysts in Business Case, BC estimate development, resource assignment and budget approval, Functional and non-functional requirement definition, sprints, Scrum and Kanban management.
  • Led deployment projects to deliver Production, Readiness, UAT, SIT, QA and Disaster Recovery site environments of MS and UNIX based private secure server cloud environments using VM technologies, attached SAN storage and Complex Network architecture connectivity on Enterprise converged and MS Azure managed service cloud and IAAS & SAAS software hosting environments.
  • Led European two-step Authentication Secure Access platform deployment in compliance with European Cyber-Security legislation on IP traffic monitoring initiative in Zurich, Switzerland.
Agile Methodology Business Analysis Change Management MS Project MS SharePoint MS Visio Project Management Quality Assurance SaaS Scrum SDLC Disaster Recovery Compliance ServiceNow MS Azure
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Sr. Infrastructure Project Manager <10M
Sep 2013 - Jan 2016
Atlanta, GA
  • Delivers PCI /DSS compliant application platforms and environment deliverables in a timeline consistent with delivery projections.Utilizing PMI, Agile and combined IT methodologies and tools, I lead architecture deployment projects managing time, scope, cost, risk and design engineers in both local and virtual office environments using Daily production tools MS Project, MS Office, Visio and proprietary Enterprise Change & Capacity Management SharePoint Applications along with project artifact and repository management.
  • Championed deployment projects to deliver Production, Readiness, UAT, SIT, QA and Disaster Recovery site environments of SQL and Oracle Database Appliances (ODA), VM Server hosts and Complex VM application server environments, Unix and Windows based VMs using attached, SAN storage and Complex Network architecture connectivity in compliance with ISO27001/27002 and associated cybersecurity framework including network security, firewall rules, load balancing and Active Directory access.
  • Led client and internal requirement scope review meetings, architecture solution development, capital approval, procurement, resource assignment, and delivery meetings leading to deployment, installation and configuration activities. Using MS project, I develop project schedules to track all deliverables and milestone activities. Assists Disaster Recovery requirement development ensuring appropriate RTO and RPO targets and prioritized Application restoral objectives are maintained.
  • Led Project Kick-offs, routine client status meetings, executive updates, and risk management meetings of projects and service portfolios. Uses MS Project to set and manage visibility of baseline deliveries, execute, manage and track deliverable timelines, dependencies and completion percentages. Creates and delivers approved project tracking reports, leads root-cause analysis of project roadblocks and leads remediating activities where required. Manages scope and timelines of software and hardware deliverables through handover to business line application and database owners.
Agile Methodology Disaster Recovery Firewall Load Balancing MS Project MS SharePoint MS Visio Network Security PCI Project Management Quality Assurance Risk Management SAN UNIX Windows MS Active Directory Compliance Procurement
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IT Services & Infrastructure Project Manager
Telecommunications
Nov 2011 - Aug 2013
Atlanta, GA

IT Services & Infrastructure Project Manager<5M

  • Managed the design, build, deployment and testing of production, staging, development, UAT and Disaster Recovery environments supporting the purchase card transaction environment and related software deployment projects. Collaborates with solutions and infrastructure architects to deploy Microsoft .NET, MS Web and Application servers, SQL and Oracle Database environments using local and network storage, Hitachi, and EMC optical fabric storage, supporting secure architecture builds, expansions and Infrastructure projects for the Financial Services, and the Retail Services purchase card transaction platforms.
  • Led enterprise infrastructure lifecycle management project supporting the Business Channels for physical and virtual server, database and network capacity enhancements. Led Architecture resizing and VM conversion projects to reduce SQL server OS instances and licensing costs. Working closely with Network Service resources, I developed and submitted load-balancer, APP & Database server farm and VIP IP address requests, and Firewall rules via Service-Now and MS SharePoint environment to support secure database access rules and network segmentation for PCI compliance of financial services products.
  • Led American Express access upgrade and refresh project reducing latency and restoring maintenance contract.
Project Management Life-cycle Management Disaster Recovery Compliance Application Deployment Server Farms EMC Firewall MS SharePoint PCI
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Technology Operations Division Evolution Program Manager/ Analyst
Mar 2011 - Sep 2011
Atlanta, GA
  • Performed analysis and management of divisional evolution projects supporting the enterprise transformation program to optimize 15 national market areas.
  • Developed methodologies and framework to define business opportunities, and developed business cases supporting the enterprise optimization initiatives and targeted operational savings goals.
  • Facilitated program deliverables across multiple telco groups, and created executive briefings of optimization program initiative, targeted opportunities, scale of impact, tactical methods, deployment timelines and financial investments rate of return..
  • Facilitated nGO program financial reviews, developing supporting slide deck and analysis of divisions financial Long Range Plans, annual forecasts, expenditures, and other revenue cycle related projects.
  • Led weekly agile sprint team meetings for Network Planning and Engineering, Cable Plant Construction and Tech Center technician teams to manage operational issues, optimization opportunities, and software enhancement projects.
Agile Methodology MS Visio Program Management Analysis
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Client Services Engagement & Deployment Project Manager
Jun 2008 - Jul 2010
Atlanta, GA
  • Supported 40 million dollar engagement project providing consulting lifecycle project management of client enterprise transformation projects, BT MPLS network migrations, customizations, global infrastructure optimization projects and supported BT services. Assists Service Relationship Manager analyzing customer service experience for BT service leads, service improvements and new business (upsell) opportunities to increase company profit margin and strengthen client service ties and network resiliency.
  • For a 5 million dollar/5 year client engagement, performed MPLS Access and CPE budget management, QOS/COS definition, quote, order submission, tracking, installation, and configuration management. Customer access and CPE lifecycle management for TOP 500 MNC's (multi-national-corporations) across various carrier based access technologies to include T3/E3, metro Ethernet, T1/E1 (and fractional), ADSL & SDSL, and ISDN.
  • Performed "Change Management" with corporate engineering team to configure client and corporate edge IP based routers, scheduling downtime and leading conference calls during configuration activation, primary and failover access testing and customer application operational confirmation (SNA, DLSW and MPLS QOS/COS for data and VOIP traffic, VPN/VRF subnet changes, and static routings).
  • Managed 3rd party equipment vendors, carriers and outsourced entities through task completion to provide hardware, software, and configuration deliverables for access and hardware bundles BT services, customer equipment refresh and upgrade projects, Primary datacenter and Disaster Recovery infrastructure upgrades, virtualization and software consulting projects.
  • Developed project definition plans, reviewed and responded to client SOW's and RFP's, managed configuration change management requests and reviews contracts for network projects detailing complex physical and logical design changes.
Budget Management Change Management Configuration Management Project Management RFP Life-cycle Management Customer Service
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Network Architecture WAN Product Manager, Infrastructure-Design & Deployment
Information Technology
Oct 2003 - Nov 2007
Atlanta, GA
  • Performed Infrastructure Planning & Network Analysis, Budget and Inventory management, Vendor management and contracting of WAN Architecture of Caribbean, Central America and Mid US regions.
  • As Central Americas and Caribbean regional WAN Product Manager, performed capacity management reducing Tech debt consistently producing 10% OPEX savings annually by forecasting, budgeting, and managing network optimization projects based on network utilization reports and traffic analysis supporting global multinational companies and industries.
  • Developed engineering plans, topology drawings and Statements of Work for network projects detailing complex physical and logical topology changes. Initiated project kick-off meetings outlining deliverables to the cross-functional international team members obtaining lead-times and project completion estimates and hosted weekly and monthly progress reports with key global executive stakeholders.
Network Analysis Stakeholder Engagement WAN Inventory Management Vendor Management
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Product Manager of Regional DataCenter Digital Access Telecom systems (DAX)
Dec 1999 - Oct 2003
Atlanta, GA
SITA / (joint venture) Global Infrastructure Product Management Transmission Systems Engineering-Design & Deployment
  • Product Manager of Regional DataCenter Digital Access Telecom systems (DAX), sub-systems and ControlWare client access and backup connectivity. Equipment vendor, carriers and 3rd party vendor management and contracting.
  • Lead Project Manager of the Detroit Equant Network datacenter merger/buildout, relocation, and optimization project that encompassed project management, change management, installation, activation and network analysis of facility, ATM/FR platform switches and associated telecom network access and services peripherals and subsystems, and customer service and access migrations. *
Change Management Data Center Network Analysis Product Management Project Management Switches Vendor Management Database Backups Customer Service
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Edit Skills
Non-cloudteam Skill
Education
RETIRED
United States Air Force: 20yrs
Applied Computer Sciences
Community College of Air Force
Professional
not provided
Six Sigma
not provided
ScrumStudy Agile
U.S. Air Force USAF Telecom Information Systems Control Technician School 3C2X70
USAF Leadership and Professional Management
American Institute WAN Networking and TCP/IP Course
Fiber Optic cable repair and maintenance course
Certifications
Certifications
Certificate: S.I.T.A
(PMP) Certification Course
PMI PMP Certification: Boot Camp completed
Master Cert
Certificate: British Telecom MPLS platform and WAN access technologies
Certificate: NETOPEN Network Monitoring Software course
Certificate: Air Force CISCO IP Routing & HTML Fundamentals Course
Skills
Project Management
2020
13
Change Management
2020
8
Vendor Management
2017
8
Network Analysis
2007
7
Agile Methodology
2020
6
Compliance
2020
6
Customer Service
2010
5
Firewall
2020
5
MS SharePoint
2017
5
Product Management
2020
5
WAN
2019
5
Data Center
2020
4
Disaster Recovery
2016
4
Inventory Management
2007
4
PCI
2016
4
Stakeholder Engagement
2007
4
Switches
2020
4
Database Backups
2003
3
Life-cycle Management
2013
3
MS Visio
2016
3
Network Security
2020
3
Procurement
2019
3
Risk Management
2017
3
Budget Management
2010
2
Cisco
2020
2
Configuration Management
2010
2
Database Upgrades
2020
2
EMC
2013
2
JIRA
2020
2
Load Balancing
2016
2
MS Active Directory
2016
2
MS Project
2017
2
Quality Assurance
2016
2
RFP
2010
2
SAN
2016
2
UNIX
2016
2
Windows
2016
2
Application Deployment
2013
1
Auditing
2020
1
AWS
2020
1
IaaS
2020
1
Infrastructure Security
2020
1
M&A
2020
1
MPLS
2020
1
Network Infrastructure
2020
1
Routers
2019
1
Scrum
2020
1
Scrum Master
2020
1
Server Farms
2013
1
SOW
2020
1
System Design
2019
1
VPN
2020
1
Analysis
2011
1
Azure Migration
2017
1
Business Analysis
2016
1
Cloud Migration
2017
1
Information Security
2017
1
MS Azure
2017
1
PMBOK
0
1
Program Management
2011
1
SaaS
2016
1
SDLC
2016
1
ServiceNow
2016
1
Sourcing
2017
1
Workflow Analysis
0
1