*Provided operational and strategic analytics, decision support, program management, business intelligence and deployment of significant Franchise initiatives aligned to company's core strategies *Championed and managed efforts to equip Independent Franchisee stores with modern and efficient communication, processes and applications *Managed franchise store construction projects from site determination through grand opening *Developed and implemented key sales strategies reporting to President of Retail Sales *Created sales meeting presentations and responsible for development of national sales rollout *Partnered with IT, Merchandising, Marketing and HR for all new and ongoing initiatives *Managed projects with cross functional teams for franchise business line *Created and executed CRM system *Developed budgets, project charters, timelines and workstreams while reducing budget impact by 24% *Lead development team in build of Sales and Finance CRM

*Managed national franchise project with executive team *Created and deployed operations manual *Responsible for managing all marketing campaigns *Developed and deployed training content *Responsible for optimization of CRM management tool

*Executed projects with cross functional teams for a managed markets consulting agency including Product Launch HEOR research Responsible for 20-30 projects simultaneously across multiple therapeutic areas.

• Managed all stages of MLR approval process
• Assisted content and QA department with reviews, tracking changes
• Provided assistance with annotations and reference linking
• Organized content reviews and maintained documentation of changes
• Responsible for electronic submissions on client electronic platforms i.e Veeva Vault, Zinc, Maps, etc *Responsible for developing project scope, responding to RFPs and identifying chain linking opportunities for new business *Collaborated with Brand Managers serving as primary contact on strategy and operations for internal and client team members, teams consisted of 5-15 members *Created project proposals ranging from $200,000 to $2 million providing clear and reliable communication to internal teams, project stakeholders, external vendors and customers *Communicated verbally and in writing with executive management Managed 2 year agency of record business for Oncology portfolio of pharmaceutical company including white papers, HEOR research, patient access and value proposition projects serving as point of contact between client and internal teams