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Rashaan
rashaan.matthews@gmail.com
347-829-4808
111-11 153rd Street
Addisleigh Park, NY 11433
Lead Contractor/Consultant
10 years experience W2
0
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Average rating
57
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Summary

Quality-focused IT professional with A+, Cisco, and Comp TIA A+ certifications plus experience as a Level 2-3 Desktop Support Technician and software/hardware support, and qualified Low Voltage systems specialist. Highly skilled in Installation of Telecom/Data infrastructures , software, access control, IP video, CCTV, Access Points (WAPS) and network systems. Able to review Floor Plans, layout schematics, technical manuals and additional documents to insure efficient integration in a wide range commercial environments. Able to Build out MDF/IDF wiring closets including racks/cabinet, patch panels, 110 blocks/66, wire management hardware, cable terminations and relevant signage. Effective communicator; with the ability to explain complex processes in easy-to-understand terms for end users and or clients. Skilled in proactive identification and resolution of critical system networking issues

Experience
Lead Contractor/Consultant
Information Technology
May 2019 - present

Tri-State NY, NJ, CT ? Physically install Enhanced Category 5e, Category 6, Category 6A, and Fiber Optic Structured Cable Distribution Systems for Access Control system cabling. ? Installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards ? Terminate, assemble and install 8-pin modular connectors and coaxial connectors, light crimp connectors and optical fiber ST, SC and LC ceramic connectors ? Accurately test and save copper and fiber (multimode and single mode) cables to required certification parameters utilizing appropriate test equipment as required ? Diagnose and correct copper and optical fiber problems with Removal and demolition of abandoned cables ? Possess a basic knowledge of Access Control Systems and cable requirements with the ability to install access control devices, knowledge of low voltage power supplies.

Low Voltage Fiber Optic Coaxial
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Lead MDF Deployment Technician
Information Technology
Feb 2019 - May 2019
New York, NY

? Installed, configured and maintained migration and installation for routers/switches and Media hardware ? Serviced, debugged added, moved changed low voltage equipment associated with data, voice, and security low voltage systems along with TCP/DNS/DHCP and VoIP as new equipment was terminated via copper/fiber for network deployment ? Diagnosed and upgraded hardware to ensure backbone cabling was at optimum levels of performance ? Frequent travel to multiple sites within the network to provide cabling service calls for Voice/Data/Video

Low Voltage VoIP Switches Routers
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Crew Force - Level II Low Voltage Technician
Information Technology
Jun 2016 - Dec 2018
New York, NY
Cotel Business Solutions
  • Lead Telecom/Data Tech Install and maintain low voltage equipment and electronics
  • Read and interpret blueprints for installation procedures
  • Test equipment and correct problems of electronic units and systems
  • Perform commercial and residential wiring and troubleshooting Build and install racks ladder racks Identify and terminate voice data alarm and audio video cables in IDF
  • Pull cables, install and terminate security cameras, alarm panels, alarm contacts, sirens, motion detectors
  • make custom cables, dress and terminate racks
Commercial Low Voltage Residential Construction Telecommunications Blueprints Troubleshooting
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Level II Security Tech
Information Technology
May 2015 - Jun 2016
New York, NY

? Completed both LAN and WAN outside plant installations of network cabling infrastructure ? Performed and completed Network cabling installations runs AV/CCTV/Access Control/Tele Data o VoIP/WAP/Coaxial/RJ45/Fiber terminations network outlets and performed testing. ? Assisted customers with Wi-Fi Access Points(WAP) application UI and programing ? Configured CCTV/DVR/NVR after installation to ensure ports were open via ISP access ? Ran network cable from exterior portions of building structures with conduit and mold paneling ? Followed all safety OSHA protocols and wore personal protective equipment to ensure safety for Techs

CCTV Coaxial OSHA VoIP
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Information Technology
Jul 2013 - Oct 2015
Ny, NY
Configured and installed computer work stations, Routers, switches, VPN, Servers configuration
  • Laid out phone line and ran cat5/6 lines as needed and Installed new phone and data lines wall jacks
  • Installed Wire and Wireless Cisco security camera, and Wireless access point set up
  • Provided Service support for HP, Canon, Xerox, Lexmark, Epson printers for network sharing
  • Setup Deployed and Configured Windows operating systems Xp-8 1
No skills were added
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Level II Low Voltage
Information Technology
Oct 2014 - Mar 2015
New York, NY

Structurally installed Cat 5e & 6 that provided service to individual computers and between network closets

  • Added Fiber optic cabling that provided service to buildings and between network closets
  • Laid out phone line and ran cat5/6 lines as needed and Installed new phone and data lines wall jacks
  • Installed Wire and Wireless Multi-Security camera and Wireless Access point and Access control set up
  • Structured network cabling systems that carries all data voice multimedia security POS, and wireless connections throughout building and campuses (LAN/WAN) Work Market
  • Freelance Contractor/Field Technician
Cat 5 Cat 6 Fiber Optic Low Voltage Wireless Access Points
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Technology Specialist
Jul 2013 - Jun 2014
Troubleshooting of software, hardware peripheral and routers, switches problems
  • Set up and configured software of all the versions of Microsoft Windows XP/7/8 1
  • Provided Tier I and II assistance at the in-house helpdesk technical support via Email, phone and in person
  • Responsible for loading new software and systems on existing equipment
  • Maintained, troubleshoot, administrated and managed users, groups and policy's Active Directory
Loading Routers Switches Project Management Troubleshooting
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Help Desk Support Analyst
Jan 2012 - Jun 2013
Tracked and de-escalated technology and both computer and telephone equipment systems
  • Expertly installed, configured, monitored and troubleshot PC's and related hardware on all OS platforms
  • Investigate and resolve software issues where possible, perform backup/restoration of data
  • Managing security, permissions and passwords with Active Directory infrastructure
  • Requested data from Microsoft Exchange Server storage, and received, documented and tracked
Project Management
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Dept. of Homeless Services -Application Support Analyst
May 2012 - Jun 2013
New York, NY
support and inventory control of applications performance
  • Develops and implements the most efficient and cost-effective solutions to terminal issues
  • Provided computer help desk support via telephone communications with end-users.
  • Managed users Outlook mailbox settings, accessing policies, as well as archiving solutions
  • Ticketed resolutions from Outlook via Remedy tracking and maintained resolution results for escalation
Inventory Management
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Communications Operator
Information Technology
Oct 2011 - Mar 2012
  • AV Tech. Provided technical support for audio visual systems.
  • Assisted in scheduling and coordinating requests for equipment and services.
  • Provided technical support for meetings, conferences, classes and corporate-wide broadcasts.
  • Performed site maintenance and evaluation.
  • Provided user assistance and training with operation of multimedia systems.
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Fiber Optic
Networking Academy 2011
Enrollment Pending
The Art Institute of New York 2008
Multimedia/Digital Design
Nassau Community College 1997
Comp TIA A+/ Cabling
Queens College/CISCO
CTS
New Business Institute
Digital Communications
Nassau Community College
Certifications
Certified IT Technology Support & AV/VDV Installation Specialist
IT professional with A+, Cisco and Comp TIA A+ certifications plus experience as a Level 2-3 Desktop
Certifications
Cisco Certified Network Associate (CCNA)
Skills
Low Voltage
2021
4
Troubleshooting
2018
3
Blueprints
2018
2
Coaxial
2021
2
Commercial
2018
2
Project Management
2014
2
Residential Construction
2018
2
Telecommunications
2018
2
CCTV
2016
1
Fiber Optic
2021
1
Inventory Management
2013
1
OSHA
2016
1
Routers
2019
1
Switches
2019
1
VoIP
2019
1
Cat 5
2015
1
Cat 6
2015
1
Loading
2014
1
Wireless Access Points
2015
1